"Streamline Services is my go to place for plumbing and hvac repairs. I always have fantastic and speedy service. My last service call was truly exceptional and worth taking the time to review. I knew I needed my water heater replaced, and also a repair to my air conditioning system. I didn't feel pressured, and the technician answered every question I had, and I did not feel rushed into any decision. From the first phone call, to the time of install, I received nothing but great customer service. I won't call anyone else."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"The first time, Feb. 2016, we called All American we were very happy. They fixed our problem in a timely manner and were fairly easy to work with. However, when our problem came back 10 months later and we contacted them for assistance, they were immediately defensive, refusing any warranty, were late arriving, and hard to get on the phone. After coming by and trying to pump the tank in the dark when they couldn't inspect the system, we asked them to please come back the when there was enough light. They explained they could do that but it would cost us MORE than what we paid the first time. Then it was very difficult to get them to answer the phone to reschedule. We never minded paying to get the system fixed, but did think they lacked professionalism. Ultimately we found another company that fixed the solution at a very good rate and in good time."

"Mennella Plumbing installed a new energy efficient heat pump hot water heater for our home. The service & installation was professional, efficient, clean, courteous & friendly. We are impressed with how fast the job was completed. We are extremely satisfied & will have them do more work for us soon."

"The process was smooth from start to completion of the shower installation. I received two calls leading up to the install date and the installers arrived promptly on the day promised. Installer Steven Breland explained what he was going to do every step of the install. The work was completed a few hours earlier than promised which was great. Steven cleaned up afterwards and the bathroom looked fantastic. I would definitely recommend West Shore Home for home projects."

"I couldn't have received a more professional and quality installation of a new water heater. Tim Leonard is willing to answer questions, comes across as very knowledgeable regarding his work, and made, what I considered a difficult installation, look rather easy. Thanks, Tim Leonard."

"Answered all my questions and dealt with my concerns. Made sure I got all rebates and/or discounts I qualified for. Guys who installed it were great. So far, overall good experience. Waiting for rebate check from heat pump manufacturer."

"Chris did an exceptional job explaining the process of how the drainage system would help the foundation of our home and getting everything installed. Definitely recommend to those looking for drainage systems."

"Over-all the installation day went well - the crew was on time, prompt and very efficient. They installed the sump pump drain line without my knowledge and installed it over the property line. When my neighbor needed to install a fence, it took moths, multiple calls and finally threat of legal action to get them to come out and move the drain (which they promised to do at time of installation). The re-positioned drain work was so shoddy that I now have the drain sticking out of the ground and not properly draining; I will be calling them back again. It also took weeks and multiple calls to finally get the promised inspector documentation, which was then left in the crawl space without any notification."

"Couldnâ t have had a better experience, hire Gas Masters ASAP. They were always on time and unlike most competitors, they gave us multiple options to install a new gas line/pipe. Installation was as smooth as advertised and they handled all Gas line inspection coordination planning/scheduling and re-scheduling after another company failed to properly install my range properly (multiple times)."