This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Carolina Comfort Air Inc
Heating and Air Conditioning Service, Electrical Service, Air Duct Cleaning,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.
Business highlights
Se habla espanol
Emergency services offered
18 years of experience
Services we offer
Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing
Services we don't offer
Duct Cleaning & Automotive Air Conditioning.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 49
Assorted photos uploaded by Carolina Comfort Air Inc
Reviews
4.7203 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 1% | ||
| 4% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 203 reviews
Sheila R.
Jul 2025
Heating and Air Conditioning Service
Thanks to Carolina Comfort Air for getting my HVAC installed. The installation team was amazing. Thank you Tommy, Justin, and Jermaine.
Response from Carolina Comfort Air Inc
"Thank you, [Member Name Removed]! We’re so glad to hear your HVAC installation went smoothly and that Tommy, Justin, and Jermaine made it a great experience. We appreciate your kind words and are always here if you need us in the future!"
Lindsay G.
May 2025
Heating and Air Conditioning Service
Carolina Comfort Air Inc. did an excellent job with the whole unit replacement. Brian and Adam worked diligently and kept me up to date with progress throughout the install. Highly recommend this company!
Response from Carolina Comfort Air Inc
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Brian and Adam provided excellent service and kept you informed every step of the way during your unit replacement. We truly appreciate your trust in Carolina Comfort Air and are here if you ever need us in the future!"
Charles K.
May 2025
Heating and Air Conditioning Service
Carolina Comfort installed a new HVAC system at our home. They did a great job from the original recommendation on the type of unit- a ducted split system- to a quick scheduling of the work- and lastly installing the system. Ryan, Dylan and John were great- very polite and professional and got the system and fully installed and running within the time frame promised. Would definitely use them again.
Response from Carolina Comfort Air Inc
"Thank you for the fantastic review! We're so glad to hear that your experience—from recommendation to installation—was smooth and positive. Ryan, Dylan, and John will be thrilled to know their professionalism and hard work made such a great impression. We truly appreciate your trust in Carolina Comfort Air and look forward to serving you again in the future!"
Krystal Y.
Feb 2025
Heating and Air Conditioning Service
Very professional and friendly. Everything was done in a timely manner. They explained all the new equipment and they cleaned up everything when finished. Would absolutely recommend.
Response from Carolina Comfort Air Inc
"Thank you for your kind words! We're thrilled to hear that our team provided professional and friendly service while ensuring a smooth and efficient installation. We appreciate your recommendation and look forward to serving you again in the future!"
Luke E.
Dec 2024
Heating and Air Conditioning Service
Tommy, Justin, and Hassan did a great job. Everything was done on time and they did a great job.
Response from Carolina Comfort Air Inc
"Thank you for the great feedback! We're so glad to hear Tommy, Justin, and Hassan did a fantastic job and completed everything on time. We appreciate your business and are happy to have met your expectations!"
Mike M.
Nov 2024
Heating and Air Conditioning Service
Great job with installing and excellent service. Tomas and Michael were great. Definitely recommend!
Response from Carolina Comfort Air Inc
"Thank you for your kind words and recommendation! We're delighted to hear that Tomas and Michael provided excellent installation and service. We'll be sure to share your feedback with them. If you ever need anything in the future, don't hesitate to reach out. Welcome to the Carolina Comfort Air family!"
Phil S.
Nov 2024
Heating and Air Conditioning Service
They were everything we wanted them to be. Great service, Knowledgeable and friendly technicians. Got the job done and did an excellent job cleaning up my yard. They send you a text when they are on their way and the text allows you to track their arrival time. Very Cool!!!
Response from Carolina Comfort Air Inc
"Thank you for sharing your experience! We're thrilled to hear that our team delivered the service you were looking for and exceeded your expectations. Keeping you informed with tracking updates and leaving your yard spotless are just a few ways we aim to make the process seamless. If you need anything in the future, we’re here to help!"
Spencer T.
Aug 2024
Heating and Air Conditioning Service
TLDR: I’m very satisfied! I was in the market for a new HVAC system, so I started doing my research. I knew I wanted to spend a little more for a quality system, but the contractor installing and servicing it was more important. Someone can have the best system there is but if it’s not installed correctly there’s going to be problems. I got a few quotes from other contractors and all they did was look at my equipment briefly and give me the quote. Jordan P from Carolina Comfort Air came to my home and conducted an extensive calculation of my HVAC requirements that considered so many variables I lost count. He also noted that my duct work had been poorly installed, was the wrong size in certain spots, and would be inadequate for a new system. Jordan spent several hours at my home explaining everything to my wife and I, answering all our questions, and I felt confident this was the contractor for me. Some would consider the system I purchased to be expensive, but I wanted to ensure I was getting quality equipment and it would be properly installed to provide decades of problem-free performance. Plus, they offer a pretty sweet financing program and a stellar warranty. So I pulled the trigger and went with a full Trane system and to have my duct work fixed/upgraded. Jordan quickly had the job scheduled for the beginning of the following week. It was a very smooth process. When Rodolfo G promptly arrived the morning of the job start day, I could tell this was going to be a professional operation. He was very courteous, knowledgeable, and was more than happy to answer all my questions. His assistants Dean T, Brian S, Jeremy F and the electrician Jerry H were equally as professional in their demeanor and job performance. It was very hot both days and even hotter up in the attic, but these men busted their a**** to ensure I got the best service. Rodolfo made it a point to keep me informed on the progress of the install and briefed me before departing each day. Jordan A and Jordan P also stopped by at separate times to check on the progress and were kind enough to answer a few other questions I had. My wife and I were very impressed with how well everything went. Once the team had finished the install, Rodolfo gave me a few final notes on what they had done, showed me how to use my new Trane Smart Thermostats, answered a few more questions and they departed. I’m definitely a stickler for detail so I climbed up in the attic to see how it compared to what was up there before. I was blown away! The level of detail and quality of work was night and day better compared to the old system. The Trane air handler looks perfectly installed, all the way down to tape-labels to identify what each wire does, and the duct work was definitely overhauled and upgraded. Even my wife, who doesn’t know anything about HVAC stuff, said “WOW that looks awesome!” when she poked her head up there. And to top it off, the whole area was very clean. No leftover parts or trash from the previous system or from the installation of the new system. I could tell they took care in cleaning up after they were finished. Most folks who have had HVAC work done and actually look in their attic afterwards know this is uncommon. The outside heat pump unit was also professionally installed. Rodolfo replaced the old pad that the unit sits on and took the time to level-out the ground underneath to ensure everything was flat. The wiring and coolant piping installation looks very professional too and I can tell Rodolfo is a true master of his craft. Overall this was a very pleasurable experience. The whole team made everything very easy. I’m very happy with Carolina Comfort Air as a contractor and the quality of products and services they provide. I will be signing up for their maintenance program to ensure my equipment stays in good working order and provides me with many years of worry-free cooling and heating. I highly recommend this company to anyone in the market for HVAC services.
Response from Carolina Comfort Air Inc
"Thank you so much for sharing your detailed experience! We’re thrilled to hear how satisfied you are with your new Trane system and the service you received from Jordan P., Rodolfo G., and the entire team. We take pride in providing thorough assessments and professional installations, and it’s great to know that our attention to detail, from the ductwork upgrade to the clean finish, made such a positive impact. Your trust in us as your HVAC contractor means the world, and we’re excited that you’ll be joining our maintenance program to keep your system in top shape. If you ever need anything in the future, we’re just a call away. Thanks again for choosing Carolina Comfort Air and for your high recommendation!"
Marcin W.
Jun 2024
Heating and Air Conditioning Service
Excellent service- Jesse, Bryan, Hassan and Sal. Very professional, excellent quality. Justin from sales is awesome.
Sherhon M.
May 2024
Heating and Air Conditioning Service
Tracy and Darren are excellent workmen for a great value. We had the best experience with Carolina Comfort Air Inc with these two workmen replaced our HVAC. Our response time was excellent and the job was completed within 24 hours. Tracy was very knowledgeable and teachable about our new HVAC. Definitely, would recommend them to others.
Response from Carolina Comfort Air Inc
"Thank you for sharing your experience! We're thrilled to hear that Tracy and Darren provided excellent service during the replacement of your HVAC system. Delivering prompt response times and completing the job within 24 hours is what we aim for at Carolina Comfort Air. We appreciate your recommendation and are glad Tracy's knowledge and teaching ability enhanced your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!"
Kerrie S.
Apr 2024
Heating and Air Conditioning Service
Tracy and Darren did an amazing job installing new unit
Response from Carolina Comfort Air Inc
"It's fantastic to hear that Tracy and Darren did an amazing job installing your new unit! We take pride in delivering top-notch service, and it's wonderful to know that they exceeded your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us for your HVAC needs!"
Daniel E.
Feb 2024
Heating and Air Conditioning Service
Carolina Comfort Air was amazing. They came out quickly to go over what they could provide. While going over the options the cost vs benefits were gone over and we were not pressured to get the high end model. So with the model that we did go with the cost was 3000 cheaper that another HVAC company. The install went smoothly and they were out the same day. Carolina Comfort Air will be my first call for all my HVAC needs.
Response from Carolina Comfort Air Inc
"Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with Carolina Comfort Air. Providing transparent cost vs. benefit analyses and ensuring that you felt no pressure in your decision-making process are key priorities for us. We're glad we could offer a competitive price and complete the installation smoothly and promptly. We're honored to be your go-to choice for all your HVAC needs, and we look forward to serving you in the future. Thank you for choosing Carolina Comfort Air!"
Jennifer H.
Jan 2024
Heating and Air Conditioning Service
Jesse and Tracey were very polite and professional. They got the job done earlier than quoted and did a fantastic job. We could not be happier with our new HVAC system. Thank you!
Response from Carolina Comfort Air Inc
"Thank you for your positive feedback! Were delighted to hear that Jesse and Tracey provided polite and professional service, completing the job ahead of schedule, and that you're happy with your new HVAC system. If you have any further needs or questions, feel free to reach out. Thank you for choosing us, and we appreciate your kind words!"
Joe R.
Nov 2023
Heating and Air Conditioning Service
Very well very satisfied
Response from Carolina Comfort Air Inc
"Thank you for choosing Carolina Comfort Air! We're thrilled to learn that you're satisfied with our services. Your satisfaction is our priority, and we aim to continue providing top-notch HVAC solutions and exceptional customer experiences. Should you have any further needs or questions, please feel free to reach out. We appreciate your trust in us and look forward to serving you in the future."
Brian H.
Jul 2023
Heating and Air Conditioning Service
They did not install all items on the proposal. I received and I went with the more expensive option.
Elsy G.
May 2023
Heating and Air Conditioning Service
Thorough efficient
Response from Carolina Comfort Air Inc
"Thank you for your feedback! We strive for thoroughness and efficiency in every service we provide."
Donald D.
Aug 2022
Heating and Air Conditioning Service
They were excellent they came in and did the job. They also clean up their mess. Customer service is very courteous and works as one. The leader of the team is very pleasant to work with.
Response from Carolina Comfort Air Inc
"Thank you for choosing Carolina Comfort Air and taking the time to review your experience with our Installation Team."
Lori L.
Mar 2022
Heating and Air Conditioning Service
Antonio arrived within the time period stated, he was very polite, considerate, and professional. Throughout the process he kept me informed, explained what he did, even showing me at my request. His response was always, "I am here to serve you." Even when I offered to throw away the backing of the tape he applied to the unit to to indicate the unit has been serviced, he said, "No, thank you Ma'am, I am here to serve you ." I would look forward to Antonio coming back in the future for next years service visit. It's nice seeing a company with such caring, knowledgeable, and professional people. Kudos to Antonio for a job well done.
Response from Carolina Comfort Air Inc
"Thank you for sharing your recent experience with Antonio and our team! We appreciate the positive feedback!"
Eula H.
Oct 2021
Heating and Air Conditioning Service
It went very well. The technician and sales person and very informative and detailed information provided. We are happy about it. They're were inspected by the county and they did not find any problems the way they installed the system. They were pleased by the work. We are happy working with this person.
Response from Carolina Comfort Air Inc
"Thanks for leaving us such a positive review. We look forward to serving you again!"
Debra A.
Aug 2021
Heating and Air Conditioning Service, Electrical Service
Excellent service, kept me posted on the order date, and set up installation in a timely manner. Dustin coordinated all the work and answered all my questions( even on the weekend!) Thomas and Greg were a professional team that installed the new unit. Courteous and punctual!
Response from Carolina Comfort Air Inc
"Thank you for sharing your recent experience and for choosing Carolina Comfort Air for your Home Comfort Project! We look forward to keeping you and your family COMFY for many years to come."
Jean M.
Jun 2021
Heating and Air Conditioning Service, Electrical Service
Great! Price was great, the technician Jason was super friendly and very instrunctful about what was going on. He was very diligent in checking everything out. My dog even liked him and that says a lot for me, because my dog doesn't go to a lot of people.
Response from Carolina Comfort Air Inc
"Thank you for sharing your recent experience with Jason and our team! We appreciate the positive feedback! .... and we're very happy that your dog liked our team too! :)"
Charisse G.
Jun 2021
Heating and Air Conditioning Service
I am extremely pleased with the service that your company provided. Your technician, Antonio Isaac, arrived on time, and went right to work on my HVAC maintenance. He was very professional, polite, respectful, and extremely knowledgeable. He provided a clear explanation of the work that was performed. He wanted the job to be done well and correctly, which I totally appreciated! Thank you again for your awesome service!
Response from Carolina Comfort Air Inc
"Thank you for the positive feedback!"
James A.
May 2021
Heating and Air Conditioning Service
Once again happy with the folks at Carolina Comfort!! Tomas and Jamie were courteous and thorough professionals! They were on time and got right to work. They answered our questions and did a great job!
Response from Carolina Comfort Air Inc
"Thank you for sharing your recent experience and for choosing Carolina Comfort Air for your Home Comfort Project! We look forward to keeping you and your family COMFY for many years to come."
James A.
May 2021
Heating and Air Conditioning Service, Electrical Service
Nothing can ease the sting of replacing an HVAC system, but the professionals at Carolina Comfort Air tried their best. Terry and Donald showed up on time and worked their butts off getting the system right!!! Ross came in for the electrical portion and was very meticulous in his craft! All three were professional, courteous and worked together like a team should!!
Response from Carolina Comfort Air Inc
"Thanks for leaving us such a positive review. We look forward to serving you again!"
Jennifer W.
May 2021
Heating and Air Conditioning Service
Well...they arrived as they said and did a good job on getting things done in 2 days. Dillon and Tommy did great work!! I even cooked them breakfast!!! Mitch was great at selling what was needed and responding to my concerns.
Response from Carolina Comfort Air Inc
"Thank you for sharing your recent experience and for choosing Carolina Comfort Air for your Home Comfort Project! We look forward to keeping you and your family COMFY for many years to come."
Licensing
Bonded
Insured
Licensed*
Trade License Number
20515
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2023
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Carolina Comfort Air Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Sunday: 7:00 AM - 9:00 PM
Carolina Comfort Air Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Carolina Comfort Air Inc offers free project estimates.
Yes, Carolina Comfort Air Inc offers eco-friendly accreditations.
Yes, Carolina Comfort Air Inc offers a 5% senior discount.
Yes, Carolina Comfort Air Inc offers emergency services.
No, Carolina Comfort Air Inc does not offer warranties.
Carolina Comfort Air Inc offers the following services: Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing
Duct Cleaning & Automotive Air Conditioning.