"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!"

"Very quick response to my request for service. Came on time and did the job in spite of the rain/snow. My septic tank access was almost 3 feet down, so I got them to install a collar to raise access to just below surface level for future cleanouts."

"This man has always gone out of his way to be there and do the job right! He doesn’t skip corners and is responsibly priced. Highly recommended. I used him for my personal residence, my rental house, and commercial buildings as well!"

"The job was done in a timely manner and neatly. Very impressed with Mr Martin Highly recommend this company"

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of General plumbing services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

hvac

"Mr. Campbell did amazing work! He took care of all of my concerns with the plumbing in my house. Should I ever need a plumber again, he’s the guy I’m going to call. His prices are fair and his work is top quality."

"Our well pump and pressure tank failed, and our hot water heaters were 20 years old, leaving us without water. When they failed I called around until I reached Optimal Plumbing. The folks there were easy to work with, and were able to start replacing the hot water heaters, the pressure tank, a leaking filtration system and sink a new well pump the same day we called--getting us back online the following afternoon. They were knowledgable, fast, willing to answer my questions. Plus the guys were just extremely nice and easy to deal with. I cannot recommend anyone more highly. If we ever have any problems in the future I would not hesitate to call them first."

"Tim was quick to respond and very knowledgeable. They did French drain and put a sump pump under the house. Showed up when they said they would and got the work done quickly. Tim even was quick to respond when I called a few days later to say that the sump pump was not working. He got out here a few days later and got things taken care of."