Get matched with top sump pump installation pros in Broadway, NC

"Called Fix it at 8:15 AM and spoke with Jeff about a problem with our hot water heater, installed by our builder 1 year ago. Jeff provided sound information about contacting the manufacturer about the warranty, which led me to call him right back less than 30 minutes later. Fix It dispatch Mitchell C, who arrived around 10 and went straight to work, Mitchell, was very polite and kept us well informed throughout the repair. He also explained the issue to the manufacturer, over the phone, to assist us with parts reimbursement. We are new to this area and really appreciate the first rate service. Fix It Plumbing will be our first call anytime a plumbing issue arises. Thank you."

"The service tech identified the issue and was able to find a part and have it installed the same day."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Fixed a spigot and installed a whole house filter. By timely, great job."

"The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!"

"very professional and the service was fantastic"

"Walter and his crew arrived when they said they would, only 2 hours after I called. About an hour later, after a quick diagnosis, my new pump, pipes, wires, pressure switch, and filter were up and running."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Old copper water pipes in crawl space were slowly dripping water so decided to have all lines replaced. This was accomplished in one day. Old pipes were removed from site. Am very pleased with results"

"The service technician did a great job, he was very knowledgeable and explained everything very well"