Get matched with top sump pump installation pros in Coats, NC

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"I had Tim provide me with an estimate for tank and tankless water heater. Got the estimate and picked a tankless option only for the company to get mixed up and install the wrong device. After I informed Tim of the mixup, he was gracious enough to offer various options including removing the wrong device and installing the correct one. I didn’t think that was such a great idea. In the end, we reconciled and moved on. Mistakes happen but Tim rose to the occasion and fixed it. I would choose them to install a tankless water heater on my house again."

"I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was spotty. I was given dates work would be done but I had to call to find out exact times. I expected a little more communication but, in the end, Tarheel showed up when they said they would, and they did the work they promised. Macai and Fred did a great job encapsulating the crawlspace. I'm pretty picky and I went down and inspected things myself. There is no way I could have done a good a job as they did. The work these guys do is grueling in unsavory conditions. I had a small issue with the crawlspace door and dehumidifier pump, but both were fixed in short order. In the end I'm happy with how things turned out and I would recommend Tarheel to anyone looking to get their crawlspace encapsulated."

"They do not work with well sump pump"

If you need a plumber in the Harnett, Johnston and Wake County areas, look no further than the professionals at FlowMaxx Plumbing. We specialize in residential, commercial and serve to include water heater repair and replacement, leak detection and repair, toilet and drain issues.

NuBlue Air serves all of the Lake Norman region's needs. Our team of expert technicians specialize in residential hvac repairs and installations such as ac units, furnaces, indoor air quality products, vent/duct cleaning, and much more. We are your HVAC technicians of choice. NuBlue Electric Plumbing & Air is Redefining Service Excellence in the Lake Norman region! \n\nHave an Electrical OR Plumbing OR Air issue? Our NuBlue team can help with those! A one-stop-shop, the NuBlue team is able to take care of all Electric, Plumbing, and Air needs.\n\nVisit our website for coupons and specials!

Joey is the leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!\n

"When my septic pump broke everyone I called was busy, even the team at the Water Specialist, but they responded to my emergency by making time for an inspection and replacement on top of an already busy schedule. They really came through for us!"

"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."