Cape Fear Air, Electric & Plumbing

Founded 1973 • With Angi since June 2008

Cape Fear Air Conditioning, Heating, & Electric Inc. is an air conditioning, heating, and electrical systems contractor with two locations to Serve You! Fayetteville, NC (910) 483-8790 and Raleigh, NC (919) 322-2000. We have been serving the Triangle and Fayetteville areas since 1973. Nobody knows Trane like we do...... We are the oldest Trane dealer in town! Our trained professionals sell, service and install all major brands as well. We repair and replace: Air conditioning systems • Heat pumps • Gas Package units • Heat Pump Package units• Duct systems • Gas furnaces • Air handlers • Mini Split Systems • Air cleaners • Ultra Violet Air Purification and Humidifiers We can provide our commercial and residential customers with affordable heating and cooling systems to fit their lifestyles and budgets. To better serve our customers, we offer 24-hour emergency service seven days a week. We also provide same-day service and repairs. Financing is available and we offer extended warranties! Cape Fear Air Conditioning & Heating Co., Inc. values your business and will work hard to maintain your complete satisfaction. Call us today to schedule service or request an estimate.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

cooling heating air conditioning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
30052
Trade License Locale
NC
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2023
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(632) Verified Reviews

Ratings Distribution

5

559

4

44

3

8

2

5

1

16

Rating Details

Price
4.8
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

HVAC Companies (598)electrician (50)water heaters (1)plumbers (1)air duct cleaning (15)
Showing 1-25 of 632 reviews
Carl P.
5.0
05/11/2023
Proficient job, courteous service. A bit pricey.
Description of Work
Replaced thermostats and heating elements.
Category
water heater repair
Cost
$475
Hire Again?
Yes
Paula S.
5.0
11/09/2022
Great service. Arrived on time, was friendly and professional and very honest. They will be our go-to plumber!
Description of Work
Plumbing Service
Category
plumbing
Cost
$90
Hire Again?
Yes
Gerard S.
5.0
11/26/2020
Good.. Repaired within one hour..great job ..
Description of Work
Electric short...in attic
Category
electrician
Hire Again?
Yes

Service Provider Response

Thank you for sharing your experience with us. We appreciate your business!
Michael P.
5.0
10/19/2020
Cape Fear did a great job on my Heat Pump Tune Up , they went above and beyond
Description of Work
Heat Pump Tune up
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$59
Hire Again?
Yes
Ray D.
5.0
08/08/2020
Excellent job. Lighting and indoor service much more efficient and reliable.
Description of Work
New fuse panel
Category
electrician
Hire Again?
Yes
Gregory B.
5.0
06/21/2020
Came did what the job required in a timely fashion and was professional, so all in all the job went well
Description of Work
Install wiring for ceiling fan on patio
Category
electrician, air duct cleaning
Cost
$250
Hire Again?
Yes
Wilbert S.
5.0
06/04/2020
I was very pleased with this company and they will handle all of my electrical projects from this day forward. I received a call from them within a half-hour of sending them a message requesting a quote. The electricians Tony and Justin explained everything they did. I recommend this company without reservations, if you are in need of someone to do an electrical project give them a call, you will be glad you did. Wilbert Stokes.
Description of Work
One wall socket totally replaced and one wall socket repaired. Also, checked current output in four other wall sockets to see if they were working at the proper capacity.
Category
electrician
Cost
$175
Hire Again?
Yes
Selena M.
5.0
06/03/2020
Wonderful,feast,efficient,friendly,and knew their stuff.Answered all my questions.
Description of Work
outlet and cord replacement
Category
electrician
Hire Again?
Yes
Balvinder S.
5.0
05/27/2020
Was very impressed with A.J. He was quick to check and diagnose short circuit issue and repaired it immediately.
Description of Work
Diagnostic
Category
heating & air conditioning/hvac
Cost
$10
Hire Again?
Yes

Service Provider Response

Thank you for providing feedback. We appreciate your business and look forward to speaking with you in the future.
Stephen K.
5.0
02/18/2020
Technician was on time and very knowledgeable. He walked me through the process and quoted me exactly what we discussed. Cape Fear Heating and Air is now my first call whenever I need help.
Description of Work
Diagnostic
Category
heating & air conditioning/hvac
Cost
$10
Hire Again?
Yes
Barbara S.
4.0
01/06/2020
Fine. The two-man crew worked quickly. I like that. But it would have been better had they smiled.
Description of Work
Electrical Labor
Category
electrician
Cost
$149
Hire Again?
Yes

Service Provider Response

Thank you for sharing your experience with us. We look forward to hearing from you in the future.
Timothy P.
5.0
10/13/2019
Couldn't have asked for better service. Issue ID'd and fixed in about 45 seconds flat. Load/line wired wrong. After fixing, secured GFCI and two affected outlets, and then gave a quick block of instruction on the issue. OUTSTANDING! Then, on top of that, I had used a coupon for 2 hours labor for $149.00 so they called the office and got that cut just about in half to what I figure was simply a service call fee. Advised on a washing machine wiring hookup as well which I was able to do myself cuz it was pretty cut and dry. Their knowledge of residential electric and residential CODE was just what we needed. HIGHLY recommend.
Description of Work
Had a GFCI reset issue I wasn't comfortable working
Category
electrician
Cost
$89
Hire Again?
Yes
Monica R.
5.0
10/09/2019
The people were great. they know what they were doing, very thorough, cleaned up and did a great job.
Description of Work
My coil needs to be replaced.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Doug J.
1.0
10/09/2019
Been trying for 3 days to set an appointment up. Completely unresponsive.
Description of Work
Electrical Switch / Outlet Replacements
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to share your experience with us. Unfortunately we did not have availability on the specific date you requested and you were not available this week for us to come out. Our apologies if you feel we could not meet your schedule as requested. Our team member reached out as soon as a cancellation came over to let you know we had availability on date requested., at this time we were informed our services were not needed. If you would like to speak with our management team please call our office 919-322-2000.
Brian K.
5.0
09/26/2019
Originally I had them come out to look because my downstairs A/C system was cooling sporadically. The technician was really friendly, polite and informed me that it would be $1500 to replace the variable motor b/c it was completely done. My system is just now at 10 years old. I decided to compare the cost of getting a new unit which I ended up doing. I got different estimates but Andy gave me the best deal for the best unit out of all the estimates. Install went great, the technicians were very polite, professional and my house is cooling again.
Description of Work
A/C system diagnosed and then replaced
Category
heating & air conditioning/hvac
Cost
$7,800
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your experience. We are happy that you were pleased with our services. We look forward to hearing from you in the future!
Peter F.
5.0
08/20/2019
The service tech identified the issue and was able to find a part and have it installed the same day.
Description of Work
Zone control damper was not functioning.
Category
heating & air conditioning/hvac
Cost
$325
Hire Again?
Yes
Vie R.
5.0
08/10/2019
they did very well.They were very helpful,friendly and prolite.
Description of Work
electrical work
Category
electrician, heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes
Linda H.
5.0
07/29/2019
Excellent. He made a 1 hour and 45 minute drive to fix our blown capacitor. He was professional, prompt and courteous. Thank you.
Description of Work
Summer Emergency... NO AC!!!
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to submit your review. We are happy that you were pleased with our services. We look forward to hearing from you in the future!
Linda H.
5.0
07/29/2019
Excellent. Thanks for coming out Mark.
Description of Work
Summer Maintenance
Category
heating & air conditioning/hvac
Hire Again?
Yes
Eunice T.
5.0
06/12/2019
Very well! He was on time, professional and explained what he did and made recommendations for another unit. I thought he might not do a thorough job because it was only $10, but, he preformed like it a a $80 job. Thank you! Would definitely use them again and recommend them.
Description of Work
Diagnostic test
Category
heating & air conditioning/hvac
Cost
$10
Hire Again?
Yes
Ilona R.
1.0
03/15/2019
When they called me, two days later, they told me they couldn't get to my problem until the following week. I finally had to find someone on my own. All of the pros I called, either said it would be the following week they could help me or never returned my call.
Description of Work
Electrical
Category
electrician

Service Provider Response

Good morning! We apologize if there was a scheduling problem. We have verified that a called was placed and an attempt was made to schedule. We apologize if we could not accommodate your schedule.
Sandy W.
1.0
02/23/2019
terrible, they lied about the price, financing, everything. i was told it would be a 3-4 hr job, when the techs got there they were mad because they said it would be an all day job. they failed to put down protectors on my floors, ruined the floors in the laundry room and my 100 yr old wood. put holes and scratches in the floors, door, walls. outside put in the wrong pipes to the outside, my heat froze up, no heat for several days, tech was supposed to come back and replace pipes but never showed up, refused to return phone calls. under the house, cut out the entire entire vent, that goes from the dryer to the outside of my house, left trash under the house, ripped out the insulation under the house. i had a mouse that got in for the holes left under the house in the dryer vent, chewed through the dryer vent inside my house, my dryer does not work. when they removed the heating unit from the wall, they either dropped it or did not wire it correctly, have had problems with that, no heat most of the winter, was told it was cracked, would cost over 3500 to replace. i never had problems with my heating unit for over 17 yrs til they did their work. i called them over 30 times, never returned phone calls. was told at the beginning they would fix everything, never did, sent over 5 people out to give estimates, the company still refused to get the work done, the work was estimated at over 10k and that was before i found out about the heating unit and the dryer. so i estimate the damages now at close to 20k. i wrote 2 letters, Johnson finally showed up because he would never return phone calls. i was told at the beginning, they would fix everything, give me 3 free check ups, never did, extend the warranty 4 yrs, not done. when johnson and ral mgr came out, said would only repair floor in laundry room and paint, nothing else. i have reported them to other agencies, i want their license revoked. they are the worst company. in addition, the unit they put on the outside of my house is damaged. i have over 10 pictures of the damages.

Images

Review for Cape Fear Air, Electric & Plumbing  - 9400 Ransdell Rd, Raleigh, NC - 37728984
Description of Work
needed a new ac unit
Category
heating & air conditioning/hvac

Service Provider Response

[Member Name Removed], We have sent 2 repairmen out to look over the potential problems. Both repairmen's descriptions are significantly different from yours. Both requested that we hire someone else to handle this situation. We are more than willing to send a third repairman if you are willing to work with them. The job has passed inspection and was functioning properly as of our last visit. If you would like to schedule an additional visit, feel free to call us (919) 322-2000 and ask for Kevin. We hope to resolve this for you, as we strive for 100% customer satisfaction.
Michelle R.
5.0
12/30/2018
The work was done quickly and relatively neatly.
Description of Work
Heater insulation cleaning and repair
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to submit your review. We are happy that you were pleased with our services. We look forward to hearing from you in the future!
elizabeth D.
5.0
10/31/2018
The team was great! They were on time, gave me a reasonable on site quote to fix the issues that day and made the repairs that I needed. Thanks!
Description of Work
Random electrical services
Category
electrician
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to submit your review. We are happy that you were pleased with our services. We look forward to hearing from you in the future!
Roger S.
5.0
10/03/2018
Jeff Pruett was great. Fantastic job. Robert Deese did solid work. Always very professional
Description of Work
Electrical work. An auto zone panel
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to submit your review. We are happy that you were pleased with our services. We look forward to hearing from you in the future!

Phone

Address

9400 Ransdell Rd

Raleigh, NC 27603

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.capefearair.com

Other Information

Services offered

Serving Raleigh (919) 322-2000 and Fayetteville (910) 483-8790! Residential and commercial. Service, maintenance, system replacements, new construction, free estimates, and 24/7/365 emergency services.

Payment options

American Express
Discover
MasterCard
Visa
Check
Financing

FAQ

Cape Fear Air, Electric & Plumbing is currently rated 4.8 overall out of 5.

Cape Fear Air, Electric & Plumbing is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cape Fear Air, Electric & Plumbing accepts the following forms of payment: American Express, Discover, MasterCard, Visa, Check, Financing

Yes, Cape Fear Air, Electric & Plumbing offers free project estimates.

Yes, Cape Fear Air, Electric & Plumbing offers eco-friendly accreditations.

Yes, Cape Fear Air, Electric & Plumbing offers a 10% senior discount.

Yes, Cape Fear Air, Electric & Plumbing offers emergency services.

Yes, Cape Fear Air, Electric & Plumbing offers warranties.

Cape Fear Air, Electric & Plumbing offers the following services: Serving Raleigh (919) 322-2000 and Fayetteville (910) 483-8790! Residential and commercial. Service, maintenance, system replacements, new construction, free estimates, and 24/7/365 emergency services.