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    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
953 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Fayette Heating & Air || H20 Maestro

Fayette Heating & Air || H20 Maestro

817 Nandino Blvd
4.17(
169
)
Approved Pro

Fayette Heating & Air || H20 Maestro

817 Nandino Blvd
4.17(
169
)
Approved Pro
Customers say: Super punctual
255 local quotes requested
54 years of experience

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024


Avatar for Dauenhauer Plumbing

Dauenhauer Plumbing

426 Chair Ave
4.43(
99
)
Approved Pro

Dauenhauer Plumbing

426 Chair Ave
4.43(
99
)
Approved Pro
Customers say: Super punctual
93 local quotes requested
67 years of experience

At Dauenhauer Plumbing, Heating, Air, and Electric, our skilled, licensed technicians will provide you with efficient, professional home services. Our friendly customer service staff will make every effort to get your problem taken care of fast, even on nights and weekends. From sump pumps and HVAC systems to drain cleanings and generators, our team takes pride in offering the area’s best customer experience. Additional DBA - Anytime Plumbing.

"Service people were very professional and friendly!"

Marvin T on October 2024

At Dauenhauer Plumbing, Heating, Air, and Electric, our skilled, licensed technicians will provide you with efficient, professional home services. Our friendly customer service staff will make every effort to get your problem taken care of fast, even on nights and weekends. From sump pumps and HVAC systems to drain cleanings and generators, our team takes pride in offering the area’s best customer experience. Additional DBA - Anytime Plumbing.

"Service people were very professional and friendly!"

Marvin T on October 2024


Avatar for Clog Busterz

Clog Busterz

105 Moberly Rd
4.27(
37
)
Approved Pro

Clog Busterz

105 Moberly Rd
4.27(
37
)
Approved Pro
Customers say: Super punctual
98 local quotes requested
9 years of experience

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024


"Fixed our gas fireplace promptly at a reasonable price. Thankful!"

Joan C on January 2024

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

"Fixed our gas fireplace promptly at a reasonable price. Thankful!"

Joan C on January 2024


Avatar for GRS Plumbing, Heating & Air

GRS Plumbing, Heating & Air

221 Bruce Court
4.90(
43
)
Approved Pro

GRS Plumbing, Heating & Air

221 Bruce Court
4.90(
43
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
29 years of experience

You can put your trust in GRS Plumbing, Inc. We provide personal service and exceptional quality. All of our services and products are guaranteed. We have been in business for 20 years providing unparalleled service. Overall value is why our loyal customers won't go anywhere else. We look forward to serving you!

"GRS Plumbing, Heating & Air did excellent job replacing furnace in our home, installing new wire and thermostat. They also corrected mistakes made by previous serviceman from different company. We will use GRS Plumbing again."

Jacek C on January 2024

You can put your trust in GRS Plumbing, Inc. We provide personal service and exceptional quality. All of our services and products are guaranteed. We have been in business for 20 years providing unparalleled service. Overall value is why our loyal customers won't go anywhere else. We look forward to serving you!

"GRS Plumbing, Heating & Air did excellent job replacing furnace in our home, installing new wire and thermostat. They also corrected mistakes made by previous serviceman from different company. We will use GRS Plumbing again."

Jacek C on January 2024


Redesign & Remodeling, LLC

3125 Roundway Down Ln.
4.10(
5
)
Approved Pro

Redesign & Remodeling, LLC

3125 Roundway Down Ln.
4.10(
5
)
Approved Pro
Customers say: Terrific value
134 local quotes requested
6 years of experience

We pride our company on reliability, excellent communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your task or project.!! FREE DESIGN CONSULTATION!! WE BRING SAMPLES TO YOU AND GIVE YOU A SAME DAY QUOTE!

"They have not been able to start the work as their schedule is full. They will start work Sept 10. We also had to wait for our loan approval. Terry has been in constant communication with us and will be here next week to help us finalize all our materials and complete the 3 d design elements."

LouAnna K on August 2021

We pride our company on reliability, excellent communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your task or project.!! FREE DESIGN CONSULTATION!! WE BRING SAMPLES TO YOU AND GIVE YOU A SAME DAY QUOTE!

"They have not been able to start the work as their schedule is full. They will start work Sept 10. We also had to wait for our loan approval. Terry has been in constant communication with us and will be here next week to help us finalize all our materials and complete the 3 d design elements."

LouAnna K on August 2021


Avatar for Clog Busterz, LLC

Clog Busterz, LLC

105 Moberly Road
4.71(
337
)
Approved Pro

Clog Busterz, LLC

105 Moberly Road
4.71(
337
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
124 local quotes requested

Clog Busterz, LLC, provides exceptional service to Richmond, Lexington and the surrounding areas. Always taking pride in all of our services, whatever your drain clearing needs may be, you can count on our company to leave you satisfied and happy. Customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients.

"Great service, great guy, great company!"

K T on July 2025

Clog Busterz, LLC, provides exceptional service to Richmond, Lexington and the surrounding areas. Always taking pride in all of our services, whatever your drain clearing needs may be, you can count on our company to leave you satisfied and happy. Customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients.

"Great service, great guy, great company!"

K T on July 2025


Avatar for Karsare Water Systems, LLC

Karsare Water Systems, LLC

130 Crossfield Drive, Suite C
4.98(
24
)
Approved Pro

Karsare Water Systems, LLC

130 Crossfield Drive, Suite C
4.98(
24
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
34 local quotes requested

At Karsare Water Systems, LLC, we have been serving central Kentucky and southern Indiana since 1994. We provide softeners and pure drinking water for residential and commercial use. Karsare Water Systems has been a member of the Better Business Bureau since 1997. When buying a water system from us, you will get a quality system, a low price and great customer service. We will give you a free water consultation for your home or business, thus enabling us to provide you with the water system that fits your particular needs. Call us today to learn more!

"Was a fantastic experience from Quote to install! And not to mention a fantastic product. I highly recommend. Regards"

John O on August 2025

At Karsare Water Systems, LLC, we have been serving central Kentucky and southern Indiana since 1994. We provide softeners and pure drinking water for residential and commercial use. Karsare Water Systems has been a member of the Better Business Bureau since 1997. When buying a water system from us, you will get a quality system, a low price and great customer service. We will give you a free water consultation for your home or business, thus enabling us to provide you with the water system that fits your particular needs. Call us today to learn more!

"Was a fantastic experience from Quote to install! And not to mention a fantastic product. I highly recommend. Regards"

John O on August 2025


Avatar for Doctor Rooter Plumbing

Doctor Rooter Plumbing

223 Patsy Ln
5.00(
13
)
Approved Pro

Doctor Rooter Plumbing

223 Patsy Ln
5.00(
13
)
Approved Pro
Customers say: Quick response
169 local quotes requested
25 years of experience

Welcome to Doctor Rooter Plumbing, a family-owned and operated business! In business since 2022, we bring over ten years of experience to the plumbing industry. We can help with all your plumbing needs, no job is too big or too small! Serving Berea, Richmond, Lexington, and surrounding areas, give us a call today!

"Everything from initial contact to invoicing was handled professionally and the team listened to our needs. Bryce and Bryce tested to make sure we wouldn’t have any further issues. "

Courtney J on August 2025

Welcome to Doctor Rooter Plumbing, a family-owned and operated business! In business since 2022, we bring over ten years of experience to the plumbing industry. We can help with all your plumbing needs, no job is too big or too small! Serving Berea, Richmond, Lexington, and surrounding areas, give us a call today!

"Everything from initial contact to invoicing was handled professionally and the team listened to our needs. Bryce and Bryce tested to make sure we wouldn’t have any further issues. "

Courtney J on August 2025

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Sump Pump Installation questions, answered by experts

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.

There are several indicators that your washing machine’s drain pump is bad, including incomplete cycles, water not draining, lack of spinning, a foul odor when the machine is running, and a loud grinding or buzzing noise when the pump is trying to move water down the drain.

Repairs typically take 1-2 hours, while replacements, depending on accessibility, may require up to 4 hours.

There are several things you can do to maintain your sump pump and prevent sump pump problems. For instance, keeping a lid on your sump pit goes a long way in protecting your pump system from silt, sand, dirt, and other debris. When water drains from the outside, such as along your foundation, or with melting snow, water runoff often brings sediment with it. 

Also be wary of corrosion, particularly if your sump pump system is made of metal. Keep an eye out for rust and have it inspected regularly by a plumber or sump pump technician.

Yes, it’s possible to install a sewage ejector pump outside rather than in a basement. However, there may be some extra steps involved, including running pipes from the inside to the outside of your home and digging (and re-filling) a hole for the basin. If you aren’t comfortable with this type of work, contact a plumbing pro to handle it for you.

The Richmond, KY homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.