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    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
941 local quotes requested
43 years of experience

Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


ProFlow Septic & Drain Solutions, LLC

2387 Red House Road
5.00(
1
)
Approved Pro

ProFlow Septic & Drain Solutions, LLC

2387 Red House Road
5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
36 local quotes requested

Proflow Septic & Drain Solutions is your go-to service provider for all your septic and drain needs. As experts in septic replacement, we understand the importance of maintaining your septic systems to avoid costly repairs and replacements. Our skilled technicians are equipped with state-of-the-art equipment for efficient and effective drain cleaning services, ensuring your system runs smoothly. Plumbing problems can be a headache for any homeowner, so our team is on standby to tackle any plumbing issue you may face. Whether you need septic repair or septic inspection, we have you covered. At Proflow Septic & Drain Solutions, we understand that gas line repair is a safety concern, and we prioritize the well-being of our clients by providing fast and reliable services. With years of experience in the industry, we guarantee superior services that exceed your expectations. Trust us to take care of your septic and drain needs, and we guarantee your satisfaction.

"super fast and efficient, super flexible!"

Tim E on November 2024

Proflow Septic & Drain Solutions is your go-to service provider for all your septic and drain needs. As experts in septic replacement, we understand the importance of maintaining your septic systems to avoid costly repairs and replacements. Our skilled technicians are equipped with state-of-the-art equipment for efficient and effective drain cleaning services, ensuring your system runs smoothly. Plumbing problems can be a headache for any homeowner, so our team is on standby to tackle any plumbing issue you may face. Whether you need septic repair or septic inspection, we have you covered. At Proflow Septic & Drain Solutions, we understand that gas line repair is a safety concern, and we prioritize the well-being of our clients by providing fast and reliable services. With years of experience in the industry, we guarantee superior services that exceed your expectations. Trust us to take care of your septic and drain needs, and we guarantee your satisfaction.

"super fast and efficient, super flexible!"

Tim E on November 2024


Avatar for Fayette Heating & Air || H20 Maestro

Fayette Heating & Air || H20 Maestro

817 Nandino Blvd
4.17(
169
)
Approved Pro

Fayette Heating & Air || H20 Maestro

817 Nandino Blvd
4.17(
169
)
Approved Pro
Customers say: Super punctual
252 local quotes requested
54 years of experience

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024


Avatar for Clog Busterz

Clog Busterz

105 Moberly Rd
4.27(
37
)
Approved Pro

Clog Busterz

105 Moberly Rd
4.27(
37
)
Approved Pro
Customers say: Super punctual
109 local quotes requested
9 years of experience

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro
Customers say: Quality work
1612 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

Sherri M on August 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

Sherri M on August 2025


Avatar for Louisville Mechanical Services

Louisville Mechanical Services

11121 Plantside Dr
5.00(
2
)
Approved Pro

Louisville Mechanical Services

11121 Plantside Dr
5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
11 local quotes requested

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023


Avatar for Luxury Tile Lexington

Luxury Tile Lexington

1396 Copperfield Ct
5.00(
5
)
Approved Pro

Luxury Tile Lexington

1396 Copperfield Ct
5.00(
5
)
Approved Pro
Customers say: Quick response
14 local quotes requested
1 years of experience

We take great pride in our experience, expertise, quality, and customer service. Specializing in custom tile showers, tailored to your unique needs and preferences. Call or text for a free estimate (859)494-1458

"Very satisfied with the work done would use them if needed."

Andrew H on February 2025

We take great pride in our experience, expertise, quality, and customer service. Specializing in custom tile showers, tailored to your unique needs and preferences. Call or text for a free estimate (859)494-1458

"Very satisfied with the work done would use them if needed."

Andrew H on February 2025



Avatar for Clog Busterz, LLC

Clog Busterz, LLC

105 Moberly Road
4.71(
337
)
Approved Pro

Clog Busterz, LLC

105 Moberly Road
4.71(
337
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
115 local quotes requested

Clog Busterz, LLC, provides exceptional service to Richmond, Lexington and the surrounding areas. Always taking pride in all of our services, whatever your drain clearing needs may be, you can count on our company to leave you satisfied and happy. Customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients.

"Great service, great guy, great company!"

K T on July 2025

Clog Busterz, LLC, provides exceptional service to Richmond, Lexington and the surrounding areas. Always taking pride in all of our services, whatever your drain clearing needs may be, you can count on our company to leave you satisfied and happy. Customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients.

"Great service, great guy, great company!"

K T on July 2025


Avatar for Karsare Water Systems, LLC

Karsare Water Systems, LLC

130 Crossfield Drive, Suite C
4.98(
24
)
Approved Pro

Karsare Water Systems, LLC

130 Crossfield Drive, Suite C
4.98(
24
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
38 local quotes requested

At Karsare Water Systems, LLC, we have been serving central Kentucky and southern Indiana since 1994. We provide softeners and pure drinking water for residential and commercial use. Karsare Water Systems has been a member of the Better Business Bureau since 1997. When buying a water system from us, you will get a quality system, a low price and great customer service. We will give you a free water consultation for your home or business, thus enabling us to provide you with the water system that fits your particular needs. Call us today to learn more!

"Was a fantastic experience from Quote to install! And not to mention a fantastic product. I highly recommend. Regards"

John O on August 2025

At Karsare Water Systems, LLC, we have been serving central Kentucky and southern Indiana since 1994. We provide softeners and pure drinking water for residential and commercial use. Karsare Water Systems has been a member of the Better Business Bureau since 1997. When buying a water system from us, you will get a quality system, a low price and great customer service. We will give you a free water consultation for your home or business, thus enabling us to provide you with the water system that fits your particular needs. Call us today to learn more!

"Was a fantastic experience from Quote to install! And not to mention a fantastic product. I highly recommend. Regards"

John O on August 2025

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Sump Pump Installation questions, answered by experts

Repairs typically take 1-2 hours, while replacements, depending on accessibility, may require up to 4 hours.

If you live in an area that has frequent power outages, it’s a good idea to install a sump pump battery backup. A sump pump requires electricity to move water out of the home. The battery backup will ensure that your sump pump has a supply of electricity, even if the power is out. 

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

If you have a self-cleaning washing machine but you’re still seeing lint, your water pump filter might be clogged. To clean it, you should unscrew the drain hose, then remove the water pump filter. From there, you can inspect it and clean it with warm water before replacing it. Check to be sure your washing machine is functioning by running a short cycle. 

Test regularly, clean the pump, and inspect the discharge line to ensure efficient operation.

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The Wilmore, KY homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.