GRS Plumbing, Heating & Air

well, sewer cleaning company, basement waterproofer,

About us

You can put your trust in GRS Plumbing, Inc. We provide personal service and exceptional quality. All of our services and products are guaranteed. We have been in business for 20 years providing unparalleled service. Overall value is why our loyal customers won't go anywhere else. We look forward to serving you!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 43 reviews

Jacek C.
01/2024
5.0
GRS Plumbing, Heating & Air did excellent job replacing furnace in our home, installing new wire and thermostat. They also corrected mistakes made by previous serviceman from different company. We will use GRS Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill and Susan P.
04/2021
5.0
Our exceptional service begin with a call and talking with Courtney. Top notch customer service! Gary gave us a quote to replace our electric counter top range with a gas range and to install a hood vent. I just cannot say enough about the caliber of work and the attention to detail that we received. GRS will always be our go to for any plumbing projects!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dominick H.
03/2021
5.0
My initial experience with GRS Plumbing was a number of years ago when I called on them to correct some botched work by another contractor. I expected some long, messy repairs, but GRS corrected the problems quickly and efficiently. Since then I have called on GRS to install toilets (best ones ever), clean dryer exhaust vents, and diagnose the cause of a foreboding dripping like sound from inside the house walls. The sound turned out to be the natural ticking caused by the expansion of pipes when hot water is draining. In every case I have received, at very reasonable cost, prompt, courteous, and professional service from my initial call to their receptionist, Courtney, to the completion of the job. I give GRS Plumbing my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melvin M.
06/2020
5.0
Installed a tankless water heater. I also had them do plumbing repairs on this house which was very neglected by the previous owners.They also fixed the flooding problem, which resulted in yearly basement flooding. This was an easy fix for them. This was a huge benefit, which probably raised the value of this house. These people are great.I wish I had more plumbing problems, just so I could call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Josh K.
05/2020
5.0
Great experience, prompt service, fair price. What else could you ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles Z.
04/2020
5.0
Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben B.
09/2019
5.0
This is the first repair service I have ever used that explained their costs as if they were the customer (the cost would be more than the value received). All other services just do a job and hand the customer a bill that is outrageous. Thanks Gary for saving me a pile of money. You have earned my trust. ben bentley

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry W.
02/2019
5.0
Reliable and honest work. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick K.
11/2018
5.0
Very responsive and communicates well with the customer. The final product was exactly what I was told I would get and was what I was looking for.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Frank S.
11/2018
5.0
Shane from GRS arrived and promptly discussed what he was going to do to see what the problem might be. I wanted a camera put through the drain pipes. Within minutes this young man informed me not to waste my money on a camera, he knew where the problem lied. Turns out my plumbing was severely clogged. He replaced about 30 to 40 feet of PVC pipe and the drainage problem does not exist any longer. He even suggested what to do to keep pipes relatively clean in the future to prevent clogs. I will definitely call this company back. Shane was very professional and polite.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$495

Ann R.
10/2018
5.0
Very professional and was impressed with Shane’s knowledge. Going to have them come back and do more work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julio Z.
07/2018
4.5
The technician was very polite, efficient and care about his service. Very pleasant experience

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$500

James H.
06/2018
5.0
My only complaint was I thought the project price was a little to high. The contractor was very professional and everything worked when he left and he left everything clean.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
05/2018
5.0
Excellent company; excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$265

Cindy A.
04/2018
5.0
I would recommend this company to everyone. They are very professional and did a great job!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

barbara p.
03/2018
5.0
Very prompt. Called when finished. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,050

Karl H.
03/2018
5.0
The company was on time, did a great job, cleaned up very well and the gentlemen were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patty S.
01/2018
4.0
Very friendly arrived on time. Was told up front they did not do extra landscape but I thought it meant no sowing grass seed etc. My only complaint is My yard is a mess so I will have to hire someone to come and smooth and level the dirt piled up all alone the water line that was replaced. They do have great reviews on all other work and are very reasonable in price.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jill L.
11/2017
5.0
My plumbers (Vince and Shane) were very friendly, professional and efficient. I will certainly call GRS for my next plumbing need.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$145

Bennett (Ben) P.
10/2017
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam N.
07/2017
5.0
The quality of the work was matched by the quality of their employees! Professional, kind, and respectful. They did a great job and we would call them again without hesitation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patti A.
07/2017
4.3
Ratings not appropriately given. My electronic error.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gary J.
06/2017
5.0
I was pleased enough that I have already called them back for additional plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$233

Susan D.
06/2017
5.0
This is the second time I have used this company and would definitely recommend them they are punctual , clean up the area, very polite and very respectful. Great company!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

221 Bruce Court, Richmond, KY 40475

http://grsplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
M6135
Trade License Expiration
05/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
basement waterproofer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Open All Day

Sunday: Open All Day

GRS Plumbing, Heating & Air accepts the following forms of payment: CreditCard
Yes, GRS Plumbing, Heating & Air offers free project estimates.
No, GRS Plumbing, Heating & Air does not offer eco-friendly accreditations.
No, GRS Plumbing, Heating & Air does not offer a senior discount.
No, GRS Plumbing, Heating & Air does not offer emergency services.
Yes, GRS Plumbing, Heating & Air offers warranties.

Contact information

221 Bruce Court, Richmond, KY 40475

http://grsplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Open All Day
Sunday:
Open All Day