Get matched with top basement waterproofing pros in Garner, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"My basement has been leaking since 1992. They came in and fixed it and did a great job. I would highly recommend them and I would hire them again."

"Grace H, Preston M, and Jaziah C did an excellent job. The floor seemed to be a little troublesome but they worked until the job was completed. Great work and awesome attitudes. Definitely would recommend this crew for any job. Thanks, Tar Heel basement"

"A great group of folks - professional, courteous, friendly, and thorough. What more could one ask for? They 'upgraded' the insulation in my attic, and discovered and addressed a couple of problems I was not aware of. Great job! I'll refer you to all my friends. It's good to know that you also do crawlspace/basement encapsulation."

"Chris ‘s work was exceptional. He was the hardest working, with results far exceeding my expectations. He takes out all of loose rocks/etc and smoothed out ground after vapor barrier removed. He also installed a catch basin and sump pump in low point. Tested all. I was impressed enough that I gave him additional work to quote."

"Waiting on a filter, work to be finished tomorrow."

"This company is a top notch operation. From the moment they arrived at my house for our first meeting to discuss my repair needs to their finished project completion they went above and beyond to fix and clean up what a previous company did not do properly. Their employees are hard working and very professional. The work they completed under my house of cleaning mold from under the crawl space was more than stellar, which the previous company that started left me in a mess and never completed. They installed insulation and a beautiful floor barrier. Going above and beyond was installing a dehumidifier under house for one month to ensure absolute drying of floor joist and entire area. they did this as an added precaution for me the customer which shows true customer service and what a 5 star company is all about. I cannot say enough good things about this company and Tim Koons who represents it with wisdom of the business and a professionalism that adds trust and confidence to the customer. Nancy Hill, Clayton , NC My second review for this company also goes above and beyond what any other company has offered or done for me , the customer. They installed a dehumidifier under my house for several months free of charge to insure under my house was completely dried out to ensure new insulation and mold treatment they did would not be compromised in any way due to moisture and cold weather. This company is a top notch company that puts the customer as there number one priority. They took care of all my needs and went above and beyond for me. I would highly recommend them to family and friends."

"Donte did a awesome job on my crawl space last year my crawl space I had a lot of moisture and now I don’t if your looking for a reliable guy he’s the guy"

"Insulation Commandos insulated my garage drywall, and I had a great experience working with them. Tony was especially helpful in explaining the available options and recommending the solution that best fit my garage and specific needs. He was knowledgeable, professional, and even managed to fit me into his schedule on short notice, which I greatly appreciated."

Crawl Space Brothers is a trusted family-owned company proudly serving Raleigh and nearby neighborhoods, including North Hills, Five Points, Cameron Village, Oakwood, and Downtown Raleigh. We specialize in crawl space encapsulation, crawl space repair, crawl space waterproofing, crawl space vapor barrier installation, crawl space dehumidifiers, crawl space drainage systems, and moisture remediation. Our tailored restoration services address mold removal, foundation cracks, standing water, and structural concerns—protecting your home from Raleigh’s harsh humidity. Backed by 20 + years of experience, we deliver reliable results every time. Schedule a free inspection today and see why Raleigh homeowners trust Crawl Space Brothers.