Best basement waterproofing pros near Clayton, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"My basement has been leaking since 1992. They came in and fixed it and did a great job. I would highly recommend them and I would hire them again."

"What a great company to work with!! Chris worked within my budget, and made sure everything was exactly the way I wanted it. He even saved the packaging so I could keep a record of exactly what was used for the moisture barrier. He took an entire truckload of garbage out from under my crawlspace. All this within my budget!"

"A great group of folks - professional, courteous, friendly, and thorough. What more could one ask for? They 'upgraded' the insulation in my attic, and discovered and addressed a couple of problems I was not aware of. Great job! I'll refer you to all my friends. It's good to know that you also do crawlspace/basement encapsulation."

"The remodeling company did a fantastic job!!! Anyone in Richmond VA area I highly recommend them for a roof."

"I had my garage floor stabiles by Tarheel Basement. Gus and Felipe did a excellent job and thoroughly explained the process."

"My service person Jason H was excellent, he was very professional, he found the problem quickly and gave tips about my water system."

"Travis was great. Responsive and timely with work completion."

"Did a great job installing insulation. Very pleased"

Impact Crawlspace is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 15 years of hands on experience, to provide innovative ideas and suggestions tailored to your homes needs. We focus on Impacting your homes health, looking at energy savings and solving complex moisture problems within the crawlspace and other areas that may need attention. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!