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Falcone Crawl Space & Structural Repair

4.7

(650) Verified Reviews

Founded 2006 • With Angi since April 2009

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Licensed
Trade License Locale
NC
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
Closed

Company Contact

4134 Statesville Road

Charlotte, NC 28269

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

http://falconecrawlspace.com/covid-19-update/

Health & Safety Measures

We will wear masks and gloves when we visit your home
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
National Register-listed 1893 general store

National Register-listed 1893 general store

excavating201529640
Replaced rotted beam and installed piers under abandoned 1893 general store.

Description

At Falcone Crawl Space & Structural Repair, we're obsessed with customer service and our mission: to give every Carolinian a strong foundation. For 15 years, Falcone Crawl Space, a family-owned company, has served Carolinians with award-winning structural repair. Contact Falcone for foundation repair, like rotted beam replacement and helical pier installation; Falcone also offers prevention services including drainage solutions, vapor barriers and PumpSpy Sump Pump Monitoring. Fred Falcone is the only NFRA National Certified Foundation Repair Specialist in the Carolinas. Additional DBAs - Falcone Contracting & Structural Repair (2006-2009). Additional contact names - Melissa Falcone, Carl Hamilton. NC General Contractor License #77317, SC Residential Builders License #50126 ...

Verified Reviews

4.7

(650) Verified Reviews

Ratings Distribution

5

549

4

41

3

16

2

14

1

29

Rating Details

Price

4.6

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8

Read reviews by category

foundation repair (519)basement waterproofing (127)insulation (77)structural engineering (55)flooring (44)drain pipe installation (33)masonry (28)home inspection (28)concrete repair (27)well & water pump repair (20)mudjacking (15)excavating (13)
Showing 1-10 of 650 reviews
5.0

02/08/2021

I contacted the company and they were easy to schedule with, they provided a competitive quote. They charged a fee to come out and do an inspection but they provided me with a written / emailed estimate along with pictures from under the home and a written report of the crawlspace inspection.

Description of Work
I need my crawlspace inspected and a quote for the foundation band that was found to be rotten.

Category concrete repair,foundation repair

Cost $100

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/12/2020

Service Provider Response

Thank you so much for your positive review, we appreciate it!
1.0

01/13/2021

Never use this company they take your deposit and give you the run around.Waited three months had to keep calling them to come out and they will give you a date but never show up.If they do it’s only for couple of hours.And bill you Twice so they could charge you a late fee.Workers that came did do work but don’t work long and have to jump to another job site and that’s bull.All km saying is never...

Description of Work
Water/proffering/drain

Category excavators,foundation repair

Cost $10,690.5

Work Completed On 01/06/2021

Service Provider Response

We are saddened to hear we did not provide you with a good experience. We attempt to give all our customers clarity as to scheduling their repairs. Unfortunately, there are delays in our business, most especially now when we're in the midst of a pandemic. We are a reputable company that completes the work we are contracted to do, even though it may not fit the standard "9-5" workday. We have never...
1.0

01/05/2021

We had to hire another structural foundation company to correct our subfloor. The néw company indicated the thin, flimsy, nailed down scrap pieces of plywood needed to be removed that Falcone installed. The néw company installed additional supports and used thick plywood. They used screws to prevent a squeaky floor. It worked! Lowe’s was then able to install our hardwood! At least we now have conf...

Description of Work
Our entrance hall floor was dropping. Needed foundation work for rotting wood. Tile had to be removed to do work. We paid them $2304 just for subfloor that hardwood could be layed over that never was provided. Lowe’s came out 3 different times (3 different crews) after Falcone made various adjustments (one adjustment involved $3450 in additional work after the original contract). We felt like they were guessing at what needed to be done and they were suppose to be the experts. What even made things worse was it took them 2-3 weeks each time we had to call them to be worked into their schedule. One time they came out and did nothing and we had to wait an additional 2/3 weeks for someone else to come out. If we hadn’t needed the subfloor maybe things would have gone smoother. We probably never would have gone under the house to check out their work! We trusted them at first but gradually lost their trust!!

Category concrete repair,foundation repair

Cost $14,300

Services Performed? Yes

Work Completed On 11/01/2020

Service Provider Response

We are sorry to hear that we did not meet your expectations. We have reviewed your file, and see that we were responsive to your complaint. We then performed additional work on your home and the original and second phase passed not only a framing inspection but also county final inspections as well. We are a reputable company who stands by their work. We would have gladly returned if you were stil...
2.0

11/17/2020

Said they were not interested in the job

Description of Work
Foundation repair - porch

Category air duct cleaning,foundation repair

Work Completed On 11/17/2020

Service Provider Response

Dear Mr. [Member Name Removed], Thank you for your feedback. I'm sorry to hear that we did not meet your expectations. We do not offer duct cleaning services, but we do perform crawl space and structural foundation repairs, waterproofing, drainage & gutters, insulation, vapor barriers, beam replacements, helical piles, amongst other services. If the foundation repairs you were requesting fall unde...
5.0

10/06/2020

Walter did a great job. I am happy with the services and will use them again

Description of Work
Fixed foundation wall crack

Category foundation repair

Cost $1,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/18/2020

Service Provider Response

Dear Ms. [Member Name Removed], Thank you so much for your kind words! We appreciate [Member Information Removed] trust you have put in us to perform your home repairs. We look forward to serving you in [Member Information Removed] future. Thank you for giving us [Member Information Removed] opportunity to have been of service.
5.0

09/21/2020

Walter was thorough and explained his findings well. He prepared a good estimate and a good report to show the seller.

Description of Work
Foundation and crawl space inspection on prospective home.

Category foundation repair

Cost $100

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/10/2020

Service Provider Response

Dear Mr. [Member Name Removed], Thank you for your feedback and kind words. We are happy to hear that Walter's visit was worthwhile. We look forward to serving you whenever you are ready to move forward with your repairs!
5.0

07/17/2020

I have a walkout basement that has trouble in severe rains that floods my basement under the door. We had a small sump pump installed, but it did not help Memorial weekend when we had Biblical rains hit the area. My sump and shopvac were working overtime as the ground was so saturated. I called four contractors for estimates. Falcone was the first to show up three days later. Chris spent a great d...

Description of Work
Waterproofing basement and crawl space

Category basement waterproofing

Cost $14,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/16/2020

Service Provider Response

Thank you for taking the time to share you experience!
3.0

06/18/2020

I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experien...

Description of Work
Waterproofing my basement and installing a french drain.

Category basement waterproofing

Cost $11,200

Services Performed? Yes

Work Completed On 06/09/2020

Service Provider Response

I'm so sorry that we didn't give you a straight-A experience. The warranty information is always on our estimate, invoice, and receipt. I regret that we didn't explain that, because we never want communication to get in the way of providing excellent service. If there's anything more we can do to assist, please kindly let us know how we can help. We appreciate your feedback, and your comments have...
5.0

05/05/2020

They did an excellent job. I am happy with the work and would definitely use them again.

Description of Work
They put new piers on our crawlspace to give the house extra support and put in a moisture barrier.

Category structural engineer,foundation repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/15/2019

Service Provider Response

Thank you so much for your kind words. We truly appreciate the opportunity to serve you. If you ever have any other home repairs we can help you with, please don't hesitate to contact us.
3.0

03/30/2020

Very/very frustrating experience. Scheduling was all over the place and moved around again and again. Appointments promised and missed. Had me pay upfront which made me feel like I had no alternatives but to keep getting jerked around. Inspection was eventually done and the report was delivered.

Description of Work
Crawlspace inspection

Category foundation repair

Cost $100

Services Performed? Yes

Work Completed On 03/16/2020

Service Provider Response

Dear Ms. [Member Name Removed], I've looked high and low in our system for your name and address and we do not have any record of providing you with a quote. We are in Charlotte, North Carolina, and do not serve Maryland. It seems you may have confused us with another company? Nonetheless, I am sorry to hear you had such a terrible experience. If there is anything else we can assist with, please d...

Services Offered

Crawl Space Repair & Ventilation. Foundation Wall Repair and Replacement. Helical Pier installation. Drainage & Waterproofing. Floor Insulation. Girders, Band Sill, Joists, Subfloor. Vapor Barrier/ Moisture Barrier.

Services Not Offered

Attic insulation

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
MasterCard, American Express, Discover, Check, Visa, Financing Available
Senior Discount
Emergency Service
Yes
Warranties
Yes