Get matched with top basement waterproofing pros in Pine Level, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"My basement has been leaking since 1992. They came in and fixed it and did a great job. I would highly recommend them and I would hire them again."

"The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!"

"Travis is very professional and patient when being asked a thousand questions lol. After 1 conversation I knew I wanted to hire him to finish my crawlspace. The team on sight were on time and kept me informed. I would definitely recommend this company."

"He showed up when he said he would he was very professional and gave us a quote for the work he was going to do in the Attic. His crew very competent and did a great job in the Attic and they love dogs they also cleaned up after themselves and thanked us for the work"

Crawl Space Brothers is a trusted family-owned company proudly serving Raleigh and nearby neighborhoods, including North Hills, Five Points, Cameron Village, Oakwood, and Downtown Raleigh. We specialize in crawl space encapsulation, crawl space repair, crawl space waterproofing, crawl space vapor barrier installation, crawl space dehumidifiers, crawl space drainage systems, and moisture remediation. Our tailored restoration services address mold removal, foundation cracks, standing water, and structural concerns—protecting your home from Raleigh’s harsh humidity. Backed by 20 + years of experience, we deliver reliable results every time. Schedule a free inspection today and see why Raleigh homeowners trust Crawl Space Brothers.

"Charles was awesome all around!! Came out for an inspection, advised me of issues and the route I should take. We followed through and couldn’t be happier with the results, and how easy the process was. We got a full encapsulation with a dehumidifier and the difference in the air is amazing. Highly recommend if you are thinking about getting your crawlspace encapsulated!"

"Josh and his wife were great to work with! They were easy to get in touch with, they had a great turn-around time, and the finished product made a beautiful addition to our home! We will absolutely be using them again for other custom metal projects in our home!"

"Very professional! Did the work pretty quick concidering we found the product cracked and had to be returned. Would call them again for my plumbing needs."

"The reviews for Joseph and his company (Newtonian's Renovations LLC) were quite positive and we were very impressed with this young man. He went to the job site and saw what had to be done. He appeared to know what needed to be finished and he assured me that the job would pass inspection. On the 10th of July the building inspection came to make an inspection. The inspection failed. The belly liner had holes that had not been repaired and the insulate floor was missing. The vapor barrier was not complete and the inspection failed. i contacted Joseph and he said he would be back the following week. (week of July 11th) Joseph has not come back and he has not returned any of my phone calls. We are at a standstill and we can not go ahead until the crawl space passes inspection. Joseph has not called us at all and we really hate to have to hire somebody else to finish this job but it has been over three weeks since the failed inspection."