Get matched with top heating and air conditioning pros in Union Lake, MI

"We cannot say enough good things about Safety King. Conversations with the office staff were always friendly and professional. The Cleaning Specialists (Nick and Tim) arrived on time and were always polite, professional and friendly. The truck and equipment were first-rate. Before the job started, there was a thorough walk-through and before each phase they clearly explained what they were about to do. A final walk-through after the job showed everything completed to our satisfaction. We had a cheap contractor do the cleaning before, and they were nowhere near as good - you get what you pay for!"

"I purchased a complete heating & cooling system: furnace, air conditioner, and water heater. The job was completed successfully, and the technicians were friendly, knowledgeable, courteous, and efficient. My only issue was that there was uneven heating between downstairs and upstairs. There was a significant temperature discrepancy. It was much colder downstairs than upstairs. The follow-up service was excellent, but the issue still remained. I'm hoping the air conditioning during the summer months functions better."

"It went great. I visited my granddaughter on Sunday and it was so hot in her house and she is 9 months pregnant. She was so miserable in the heat. I came home and during the night a bad storm woke me so I thought I would check Angie’s List for a serviceman to repair he AC. It was 1:30 AM or so and I sent a message through Angie’s List thinking Grand Blanc Electrical would contact me in the morning. To my surprise I got a reply just a few minutes after I sent the message. Steve gave me the rate for a service call and an assessment of the problem. I replied and asked that he contact me in the morning. Steve called and said he could be at her home in about 30 minutes. He asked if I wanted him to just go ahead and fix it if it was a problem under 200.00 and I said yes please. About an hour later I received a call from Steve telling that the work was completed. May granddaughter was elated. He installed a new capacitor and cleaned the unit. I can’t believe how luck I was to have found someone that was willing to go out so quickly and resolve the issue. It’s so rare to receive same day service these days. He said I could just mail a check but I was so happy with such excellent service I drove over to his business and paid him immediately. I will use this company from now on for any future needs and would highly recommend him."

"We bought a "fixer upper" in Troy in the summer of 2018 and the entire HVAC system was 20+ years old. After doing a lot of research I decided I wanted an American Standard Furnace and AC system because consumer reports rated them as the most reliable brand. Tony was one of the few contractors that offered American Standard Products. I took bids from 5 different contractors for the furnace and hot water heater. Tony came out himself to look around and give the initial bid. He was very personable and was happy to answer all my questions. And I will tell you honestly I had a lot of questions. I meticulously researched Furnaces and Hot water heaters before I was ready to drop thousands of dollars. Tony emailed me back and forth 3 or 4 times answering questions before I finally awarded Custom Temperature Control the contract. Installation of the furnace and hot water heater was mostly problem free. I do give honest reviews so I will say there was one issue. When I brought this up to Tony, he came out himself the next morning to rectify it. 6 months later summer was approaching and it was time for a new AC system. Once again I did a lot research and took bids for several contractors. Once again Tony came out for more than an hour and went over my questions with me. Once gain he followed that with about 3 or 4 email exchanges providing answers to my detailed questions. And once again he was the lowest bid… by far. For an identical set of AC coils and compressor his bid was between $400 and $1,000 less than the other contractors. The other contractors had quality reviews on Angie’s list as well, but not as many total reviews as Tony. He also included a new a line, something the other contractors wanted to charge me additional money for (or use the old line which I read was not a safe bet). Installation of the AC system went smoothly. It’s clear to me Tony beats out his competitors on price, customer service, and customer satisfaction. One other thing that I like about Tony is that he offers multiple HVAC brands. Most places only offer 1 brand. Tony offers as many as 5 if I recall correctly. To me this says he puts the customer first because he is willing to offer a variety of choices instead of pushing one brand. I would recommend Custom Temperature Control to all my friends and family."

"They were good and great. They were professional."

"Had an issue with our washing machine not draining. Problem was a bad lid switch. Dean from LOPHC was professional, courteous, and responsive and diagnosed and made the repair quickly. Price was completely reasonable. Definitely recommended and will use again in the future."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Ross was great and very informative"

"I took my car to Classic Auto for a new alternator. When a took the car in the radio was on and when I picked up the car the radio was fried. They said its not their responsibility. It cost me $800 get my radio replaced. They said they couldn’t have shorted out the radio because they replace alternators all the time and couldn’t make that kind of mistake. Next step is small claims court."

"Very professional. Came to our house ontime and wrer very professional. I have used them for years without any issues."