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Founded 1999 • With Angi since April 2012


(495) Verified Reviews

Business Details

Phone Number


240 Edwards Street Southeast

Cleveland, TN 37311


Since 1999, we've helped millions of people save money and fix their broken appliances quickly by providing quality parts and free repair help. 365 days to return any part. Amazingly fast shipping. It's better with the Pros!™ Avoid costly service calls - visit us at

Verified Reviews

A few reviews for this pro...


Alan T.

Worked great. Good price, fast shipping. Fit like a charm.

Description of Work
Needed to replace worn out oven heating element

Category appliance repair,appliance refinishing




I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info.

Description of Work
Microwave Repair

Category small appliance repair



Lou R.

Very well. Removed ice and explained where the problem originated.

Description of Work
Refrigerator leaking repair

Category appliance repair



Steve K.

right part, quick response, turned out to be the circuit board.

Description of Work
gas dryer coils ordered

Category appliance repair



Holly Y.

Appliance Parts Pros followed through. Made sure parts were here as promised. Thank you so very much!!

Description of Work
We needed parts ASAP for some customers on their ovens before Thanksgiving.

Category appliance repair



David M.

Chad knew exactly what the problem was. Came in knocked it out and works better before the issue came up.

Description of Work
washing machine was making a lot noise during the spin cycle.

Category appliance repair

Service Provider Response

I believe this review may be intended for a different company. We are only an online appliance parts retailer and do not have service technicians who make house calls. Kind Regards, Cheryl T, Customer Correspondence Team


Amber S.

I chatted with the representative and they recommended an oven light switch replacement that cost about $36. I ordered the part, installed the part and it didn't fix the problem. I contacted them, they recommended replacing the door lock without getting all the information. I kept asking questions and then they recommended I purchase another $140 in parts (strangely - a clock/timer that is supposed to fix the oven light?). They won't take back the oven light switch because I had installed it. I don't know how anyone would know if it worked or not without installing it. They didn't mention the return policy when I ordered it. Very disappointing.

Description of Work
Fix an oven light

Category appliance repair

Service Provider Response

Thank you for taking the time to share your experience with us. I would like to look into your order, but I can't locate an order under the name you've used here. Could you please provide me with your order number? Kind Regards, Cheryl T, Customer Correspondence Team


David O.

I received the parts within a week as promised

Description of Work
I purchased Samsung refrigerator parts via website

Category appliance repair

Service Provider Response

Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance. Kind Regards, Cheryl T Customer Correspondence Team


Maria B.

In trouble she did need an order a part and was back in one week. Overall very satisfied. I will definitely use again

Description of Work
Dishwasher repair

Category appliance repair

Service Provider Response

Thank you for taking the time to let us know how we did. Your review was very nice. Kind Regards, Cheryl T Customer Correspondence Team


Stuart L.

Initial response to Angies list inquiry message was a little slow, took about 36 hours. (I later realized I could have just gone to their website and hit the chat button but they should respond more quickly) After they responded, they confirmed the part I needed. I ordered the part, it came the next day. Now my microwave is working fine. Thanks!

Description of Work
Needed a new part for my microwave

Category small appliance repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Eco-Friendly Accreditations
    Payment Options
    Visa, MasterCard, American Express, Discover, PayPal
    Senior Discount
    Emergency Service

    Services Offered

    Appliance parts.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about

    How is overall rated? is currently rated 4.8 overall out of 5.

    What days are open? is open:

    Sunday: 7:00 AM - 11:59 PM

    Monday: 7:00 AM - 11:59 PM

    Tuesday: 7:00 AM - 11:59 PM

    Wednesday: 7:00 AM - 11:59 PM

    Thursday: 7:00 AM - 11:59 PM

    Friday: 7:00 AM - 11:59 PM

    Saturday: 7:00 AM - 11:59 PM

    What payment options does provide accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal

    Does offer free estimates?

    Yes, offers free project estimates.

    Does offer eco-friendly accreditations?

    No, does not offer eco-friendly accreditations.

    Does offer a senior discount?

    No, does not offer a senior discount.

    Does offer emergency services?

    Yes, offers emergency services.

    Are warranties offered by

    Yes, offers warranties.

    What services does offer? offers the following services: Appliance parts.