Classic Automotive Repair

I took my car to Classic Auto for a new alternator. When a took the car in the radio was on and when I picked up the car the radio was fried. They said its not their responsibility. It cost me $800 get my radio replaced. They said they couldn’t have shorted out the radio because they replace alternators all the time and couldn’t make that kind of mistake. Next step is small claims court.

Went great recommend these guys for your vehicle repair. I will be going back.

Very well, they live up to the reputation of the comments left on Angie's List. I called on the phone and explained my suspicions of a leaking brake line because liquid was on my garage floor and when I drove the car out of the garage the brakes were extremely low. The fluid on the floor looked dark amber in color, like animal urine (dog pee I told the man over the phone and he laughed). I was told that brake fluid is clear, but if it was the brake line failure to have the car towed in to be safe. I checked the brake fluid reservoir and it was empty, so I refilled it. Then since the brakes functioned okay I slowly drove the car to Classic Automotive Repair followed by my sister in her truck. I met Al and his employee, who I'd spoken with earlier, and left the car overnight for diagnosis of the problem. They called me the next morning with a quote and told me the job would be completed that day. I picked up my "washed" and repaired car and was on my way. Another satisfied customer...

Everything went perfectly! Another shop quoted me $600 for this repair and the dealership was even higher. These folks cut that in half using the same pump and proper fluids. It's all in the labor charges and markups. These people have been amazing to me and everyone I've sent to them since I moved back to Michigan 2 1/2 years ago. I'm so glad they're in business here. Their prices are the most reasonable you will find anywhere, they do solid quality work, and are probably the most honest people I have ever met in the car repair business. Please don't ever retire!!!!!

Professional and personable. Great first experience. I have a new auto mechanic and couldn't be happier.

He got me in right away. Found that I just needed a new battery. Didn't try to sell me anything else. I have taken in several different makes and models of cars. They tell what needs to be fixed immediately and what can wait.

Very well. Polite and courteous

Classic Auto did a great job on my 2004 Toyota Camry. The car was ready when they promised. They kept me informed of the progress every step of the way and showed me the faulty parts they took off the car. Al is a great communicator and explained exactly what was wrong with the car in clear, easy-to-understand language. Based on my experience, I recommend Classic Auto without any reservation.

Dropped car off in afternoon,the vehicle was running poorly. The owner called a few hours later with the diagnosis. He explained in detail what the problem was, gave me a quote for the complete repair. I have now used their services twice,both times I was very pleased with the outcome. You definitely get old school service here. They know their stuff.

We have gone to Classic Auto several times now. They are honest and straightforward. We have brought vehicles in and have gone home with no bill when they found nothing was wrong even though they performed labor to check the vehicle. Other times there have been minimal charges for minor problems. There service is prompt and efficient. A thorough explanation is always given with courtesy and caring. The work they do is excellent.

Shop did all work and checks professionally and at very reasonable cost. Only reason for the "B" on responsiveness was they had to keep it overnight. Slightly inconvenient but considering we didn't drop off car until after noon and there were other cars ahead of us, they still were very good in terms of responsiveness. They didn't try to sell us anything we didn't need, and called twice to keep us updated and let us know when car was ready. Very honest and professional. Highly recommend!

They are all very professional, staff is friendly, the owner is always there on site he is always friendly and courteous. The thing for me was they looked at a situation and they gave me a really honest answer as to if my issue needed dealt with then or needed to keep an eye on it as well as giving me a ball park price to get it repaired. They were not pushy, and did not try to over sell me. They took my financial situation into consideration.

My vehicle is quite old and I was told this could happen again, but at least it was fixed and I could afford the route I chose. I was given options and was grateful. Other places wanted more than $700 for a new compressor, but the cost was not worth it. I am very happy this option was provided to me. Thanks Classic, you are honest and reliable.

I dropped off my car about 10 a.m. after my brakes failed and I noticed fluid was leaking. I received a call a couple of hours later with a description of the problem and an estimate. I gave approval and asked to have additional work done. I received a call at 4:30 p.m. that my car was done and I could pick it up anytime before 6:00 p.m. When I called to say that I would not arrive until about 6:10 p.m., I was told it was no problem (even though they closed at 6:00 p.m.). When I arrived, they described the unusual cause of my brake line problem (which was interesting); they did not just rush me out the door. I was very happy with the service I received and the price I paid. I will be recommending Classic Auto to my friends and coworkers. Al and his team are great!

The cool thing about Classic auto is, if you go in there and they look at your car and they realized they can't fix something they suggest you to other places that can take care of you but they won't take your money if they can't fix your car.

2007 Chevrolet Cobalt - back up lights did not function. Classic diagnosed and repaired quickly. I have used them several times for all of my vehicles; they do a great job, fully inform you of what will be required in the repair, and always back up thier work.

Al and Steve were very helpful as usual. I got my car back in a timely manner!

Their costs were lower because they were completely honest and did not do unnecessary work. I have been using Classic for several years to service all the vehicles we have needed work on and have always been completely with their work. They tell me that they stand behind their work...I have never needed additional repairs because they fix it right the first time at an honest price!

I would recommend them; they are very professional and honest.

I was quoted $1,800 for the trans to be rebuilt. With the car only being worth about $2,000 (blue book), I researched other options. Online I found that Saturns are commonly know to have problems with solenoids. With a $30 voltmeter and about 30 mins, I found that only one solenoid was bad. I bought a brand new solenoid from Gordon's Automotive (who were aware of Saturn solenoids. For 2-3 hrs working in my street I replaced the solenoid and the car drives perfect! This shop should have known the correct way to diagnose this problem. If I were a lesser mechanically inclined person I would have either junked a perfectly good car, or spent way too much, and allowed the mechanic to take advantage of me.

Dropped car off - immediate shuttle back to work. After work performed, shuttled back to Classic to pick car up. Services were performed Excellently and at a great price. Will be coming back to this place when needed.

Determined that this was actually a problem with defective motor mounts. On two previous visits to the local Ford Motor Company dealership, the Ford mechanic failed to correctly identify and repair the actual problem.

all went very well van ready on time as promised

The repair took two trips due to the difficulty to locate the rear console blower actuator. The office manager, Jennifer, drove me into my office one of the visits -- a good 10 miles from their shop. (My husband was working in the area on my second visit and was able to drop me instead.) Mr. Karam made the extra effort of locating a used part and worked around my schedule to have it installed. He and his team figured out a way to replace the driver's side temperature actuator w/o having to disassemble the *entire* dashboard -- a huge savings in time and cost. The total cost for both repairs was about $800 less than another shop quoted and wouldn't guarantee. My vehicle is now climate controlled and the AC fans are silent (such a blessing on a long trip). The team is very professional, friendly, and approachable. They do the work when promised and call with status updates as necessary. These are MY KIND OF PEOPLE! I'm so glad I followed the recommendations of my fellow Angie's List members and heartily recommend them to you. Please feel free to contact me directly with any questions. Deborah Habel, Troy, MI

They are pretty good, and fair. They are my mechanics for life.