Get matched with top appliance salespeople in Cedarburg, WI

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"On recommendation from our son, we chose J&J Contractors to put a new roof on our house and garage. We met with Dave Bartz our project manager, and we were impressed with his willingness to work and ensure that our project would be managed properly and exceed our expectations. We agreed on the scope of work, and were informed on how each step of the project would be completed. All of the workers were professional and courteous; and the clean up was excellent each day. We are extremely pleased with the finished roof, and highly recommend J&J, Dave Bartz and the entire work crew. Jerry and Janice Hempel"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"Fast, friendly and fantastic Cam and Adam delivered and expertly set up my new wonderful Speed Queen Washer and dryer today. I wish I would have come to Kettle Moraine Appliance & TV the first time instead of that big box store. Everyone was terrific and I am really happy doing laundry right now. Really Cam and Adam were true experts and knew exactly how to hook up my appliances and so helpful giving me an in-service so I could use the new Speed Queen’s right way. A+++++ job today."

"It was good, they were excellent. I've given quite few people their card."

"Joseph Douglas Homes & Remodeling Company is an excellent company to work with. Deron, the owner and everyone at this company worked with us tirelessly, with honesty and integrity. In the future if we decide to build a new home or renovate, Joseph Douglas will be our first choice. Thank you. Gez"