Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Geek Squad - Best Buy

TV Repair, TV Sales, Computer Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Joanne T.
03/2016
5.0
tv repair, tv sales
  + 0 more
Timely, professional and helpful throughout the process
Description of Work: Delivered, set up and installed our new tv system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
02/2016
5.0
tv repair, tv sales
  + 0 more
Two techs showed up on time and delivered tv, and sound system. They were knowledgeable, and had it ready in no time. A little short on instruction time, but we knew the basics when they left.
Description of Work: Unhook old tv system and set up newly purchased system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Diane D.
12/2015
5.0
tv repair
  + -1 more
I couldn't have been more pleased with Taylor and John. Pleasant, knowledgable, and patient in answering all my questions. The total set up is wonderful. The sound now is perfect and full, and they did it with our old mediocre speakers! I asked them to let me know if any dusting was needed as they worked and they did, even did one piece themselves. Taylor and John were so pleasant and patient, it was a joy to have them here. Everything works wonderfully. Would use them again in an heartbeat.
Description of Work: They did a complete set up of our new TV. They removed all unneeded equipment and wiring, then proceeded to hook up all devices and redid the surround sound. Placed all speakers in correct places. Set up our old very, and CD player, and the receiver and DVD player. They also did a computerized set up of the Harmony remote. It controls everything now. Taylor and John also explained everything to me. Sat with me and went through all the devices with the remote. Fabulous young men. Patient, knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary W.
08/2015
5.0
tv repair
  + -1 more
It went well, checked what was wrong with my TV and adivse me to go ahead with a new set which I did at Best Buy. However, the 10% discount coupon was a little hassle since when I purchased my new Samsung TV at first the discount didn't work. An over ride was needed, which was a hassle. Other than that service was great. You need to fix the 10% discount offering to match what you are selling when it is applied.
Description of Work: Provided information pertaining to the problems I was having with my old TV. Advised against a repair, to costly .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Erby R.
06/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: clean computer/repair TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Nancy W.
05/2015
5.0
tv repair
  + -1 more
Beautifully. Two women handled the entire process, answered all questions, removed the very big and heavy old TV to be recycled as well as another TV we had (they recycle up to 3 things at a time).
Description of Work: Installed new smart TV, programmed it, installed and programmed new smart DVD, reinstalled satellite receiver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Jerome F.
05/2015
5.0
tv repair, computer repair
  + 0 more
Everything went well. i just wished I would've ran me computer myself before the tech left my house. Things were a little different when the tech left and i didn't catch it till it was too lated.
Description of Work: Re-progammed my computer. The only suggestion that i have for anyone using this service is when the computer tech completes his work, he should let his customer do a test run to be sure everything their computer is working as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Candice M.
05/2013
4.0
tv repair
  + -1 more
They were very helpful in showing us the different Tablets that were available. The differences of each and what was offered between the iPad and Blackberry and others. The prices what was on sale and what would work the best for our needs. I was very impressed with their knowledge and helpfulness. I would recommend them.
Description of Work: purchased a blackberry tablet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$380

ANGELIA H.
09/2012
5.0
tv repair
  + -1 more
The TV repair was in home on my schedule. The gentlemen was able to get the TV fixed and was in and out in less than an hour. He was professional, on time and polite.
Description of Work: They perform repairs on our DVD player and most recently our TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    N94w16855 Richfield Way, Menomonee Falls, WI 53051

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    TV Sales,
    Computer Repair,
    Computer Sales,
    Appliance Sales and Installation,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 5 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    N94w16855 Richfield Way, Menomonee Falls, WI 53051

    www.geeksquad.com/repair