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RepairClinic.com Inc

Heating and Air Conditioning, Appliance Sales and Installation, Hardware & Home Improvement Stores,

About us

RepairClinic is a retailer and distributor of OEM appliance, HVAC system, and outdoor power equipment parts. RetailClinic does not offer repair services; the company offers free repair resources including more than 5,000 how-to videos to empower DIY-ers and technicians to fix appliances and equipment on their own. RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Millions of parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. Visit RepairClinic.com for more information.

Business highlights

26 years of trusted experience
Family Owned & Operated

Services we offer

Sells retail OEM replacement parts and offers free do-it-yourself, troubleshooting and how-to repair help for repairs of household appliances, outdoor power equipment and HVAC (heating and cooling equipment including furnaces). Check out model-specific troubleshooting and how-to repair help including 5,000+ how-to videos on its advanced, easy-to-navigate Repair Help system on www.RepairClinic.com.

Services we don't offer

Repair services or physical space to perform repairs.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.462 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
5%
3
0%
2
0%
1
16%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 62 reviews

Keith T.
04/2025
1.0
appliance sales
  + -1 more
Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!
Description of Work: I just needed the part...I would have done the rest. They didn't even have the part to sell to me. SMH.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Susan H.
09/2022
1.0
appliance repair
  + -1 more
I ordered a part and ended up not using it as that was not the problem with the washer. They have a return policy, which I followed, only to be told I could not have a refund because the part appeared to have been attempted to be installed. This is not the case. In fact, the part was never removed from the box. They either sent me a used part or use this excuse to keep the consumer's money. Either way, it's a scam, they now have my $100 and the part.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Brandee K.
07/2022
1.0
appliance repair
  + -1 more
My experience is like so many others I've read about. I ordered a part for my dishwasher. They sent the wrong part. I called. They sent a replacement part assuring me that if it was still wrong I would get a full refund. Spoiler . . . wrong part again. Since getting that second wrong part, I have emailed them pictures, talked to four different representatives, and I had a guy hang up on me. On two of those calls, I was promised a refund was coming . . . nothing. One of the agents, just flat out told me he would not give me a full refund after we talked for over an hour. Every time I called, I had to wait 15-60 minutes to finally talk to someone and then it was like starting over from ground zero every time. So much time wasted. I filed a formal complaint with the better business bureau. I am just asking for a $27 refund. I don't understand why it is so hard. I think ordering from this company could be a good experience if there are no hiccups, or mistakes. But, if you do have issues, the customer service is one of the worst I have ever worked with.
Description of Work: Ordered a dishwasher part

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$27

Kristen K.
02/2022
5.0
appliance repair
  + -1 more
I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!
Description of Work: I ordered the part and fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6

Debra S.
01/2020
1.0
appliance repair, small appliance repair
  + 0 more
I ordered a part and returned it in the same condition. They required returns via UPS or FedEx and then refused to refund my money. I looked up reviews online, and that is their MO. They have done this again and again to people. I should have read reviews prior to purchasing
Description of Work: Parts ordered online

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0

$56

Kevin C.
09/2019
5.0
appliance repair
  + -1 more
I found the part easily and then there was a how to video link which made the repair easy peasy.
Description of Work: Needed to replace the Washing Machine lid lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Rebecca F.
01/2019
1.0
appliance repair
  + -1 more
No one contacted me. However if someone does, I’ll guve them a try and leave a more accurate opinion.
Description of Work: Lawnmower repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie T.
10/2018
5.0
appliance repair
  + -1 more
We ordered the dishwasher handle from Repair Clinic. It arrived quickly, within a week and we were able to install it quickly after looking at an instructional film.
Description of Work: We had to buy a handle for our dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10

Richard H.
06/2018
5.0
appliance repair
  + -1 more
Received the right part on time in perfect quality
Description of Work: Just ordered parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rene G.
05/2018
5.0
appliance repair
  + -1 more
I was able to research and order the part needed for my refrigerator repair and perform the repair myself. Parts were reasonable priced and delivered within 4 days of ordering. I saved $$hundreds by doing the repair myself. No need to replace the fridge.
Description of Work: Defrost Heater Assembly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44.19

Gail H.
12/2017
5.0
appliance repair
  + -1 more
Good. We were able to easily find the parts we needed and were able to fix our own washer for a fraction of what it would have cost to hire someone to fix it.
Description of Work: Needed parts to fix our washing machine. We ordered online from them. The agitator wouldn't turn.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro

Gary C.
08/2017
5.0
appliance repair
  + -1 more
I used their online service and got the parts I needed at the lowest price.I just called them on an 800 number and they gave me the exact part for the exact model that I needed.I was very pleased with them. Either my part is popular on demand and I had to wait for it to come in but otherwise once it came in they delivered.
Description of Work: I purchased parts for my stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bert H.
05/2017
5.0
appliance repair, small appliance repair
  + 0 more
pleased with selection and speed of obtaining parts.
Description of Work: ordered parts to repair my self on many occasions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
05/2017
4.0
appliance repair
  + -1 more
They told me the parts that could need changing if my washer is making a loud grinding noise. It was up to me to pick which parts I wanted to purchase. I purchased but it did not fix the problem. A better source is [*** Link removed ***] . I think it cost about $15 and you communicate via email but it's with a real technician working on your specific problem. I have use that site twice, with very unusual problems and they got it right both times.
Description of Work: I had a close washer that was making a loud grinding noise.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0


Rick R.
04/2017
5.0
appliance repair
  + -1 more
Parts were correct and worked fine.
Description of Work: I ordered parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Kristin H.
04/2017
5.0
appliance repair
  + -1 more
I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them.
Description of Work: parts for washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44.5

Derick H.
04/2017
5.0
appliance repair
  + -1 more
I have ordered from this company many times and the always have the parts I need.
Description of Work: ordered parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurtis M.
03/2017
5.0
lawn mower repair
  + -1 more
They had the part I needed and shipped it out pretty quickly. It seems their pricing was OK ($5.99) for the specialty bolt but shipping for a bolt was almost as much. Could have shipped it for about $.80 in a padded envelope.
Description of Work: I needed a specialty bolt for my lawn mower.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Luke M.
01/2017
5.0
appliance repair
  + -1 more
My Washing machine broke and I found what I needed on their website. Great place to find repair parts for any make and model. Good videos on how to take stuff apart. Parts are very reasonably priced too.
Description of Work: Parts ordered for Washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Barbara S.
07/2015
5.0
appliance repair
  + -1 more
Having previously lived in Michigan, I was very familiar with this company. There was no problem in going to their warehouse and picking up what you needed. After moving to PA I found I needed several new parts for my icemaker. Of course, the price to have it repaired by a repairman was ridiculous. I had the part numbers and ordered from Appliance Repair over the internet. I had some questions and telephoned them and they were really helpful. I highly recommend this company, especially if you can it yourself.
Description of Work: Shipped part from Michigan to PA so that I could repair my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dennis F.
06/2015
5.0
appliance repair
  + -1 more
Have used this outfit for years for replacement parts and advice, they stand behind their products, and take returns well. I consider them going over and beyond what is required. It was disappointing to not see more parts available for very old appliances, such as my ancient 1989 Amana 3 door fridge, which I would have rather repaired than replace it with a new GE fridge. The GE fridge is nice, but not as nice as my old Amana, and does not really give "cold" water for the fridge water dispenser, only lukewarm water. Plus the Amana looked nicer, and did not stick out in my narrow kitchen as well, as modern fridges seem to stick out even farther unless going for an expensive "counter depth" fridge - Overall, a very good place to buy parts, and find out what the cost of parts are for a repair - and buy accessories such as my Floodstop unit for the fridge icemaker -
Description of Work: provider does not repair, but sells parts for appliances, also helps with video's and instructions on repairs, and has helped walked me through simple repairs that do not require parts, such as installing a screw into a GE Potscrubber 940 dishwasher, to replace a broken plastic pin that helps with the rinse aid dispenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Tim C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was prompt, quick, and did a good job.
Description of Work: Fixed air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda P.
12/2014
5.0
appliance repair
  + -1 more
Once I know how much it costs I will know if I will 'let' my husband fix it or if I will pay to have a repair-person fix it.
Description of Work: This is a fantastic site. It gives you instructions on how to fix things--in my case the washer. I don't want to fix it myself yet--I will call a repair person and find out what it will cost. At least now I have a idea of which parts I will need, what they cost and how difficult it would be to fix.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Amanda O.
12/2014
5.0
appliance repair
  + -1 more
Perfect. We were able to repair the problem by watching the video and saved a repair bill.
Description of Work: DIY INFO ON WASHER REPAIR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sid N.
08/2014
5.0
appliance repair
  + -1 more
Vendor offered an on-line video describing exactly how to remove the old part and install the new one. It was right on. The new part arrived quickly, but unfortunately it arrived broken through no fault of the vendor. I called the customer service number and spoke with a very pleasant and helpful man, who after listening to the problem immediately sent a new part by 2 day air. It arrived on time, in perfect condition, and the installation went perfectly. The washing machine now works like new, and the whole thing saved me a lot of money over having a repair service come out and order the same part. I would encourage anyone to contact this vendor should the need arise, I know I certainly will.
Description of Work: I purchased a repair part for my Samsung front loader washing machine on-line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2
    • 3

Contact information

48600 Michigan Ave, Canton, MI 48188

www.repairclinic.com

Service hours

Sunday:
7:00 AM - 12:00 AM
Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
7:00 AM - 12:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Sales and Installation,
Hardware & Home Improvement Stores,
Appliance Refinishing,
Windows,
Plumbing

FAQ

RepairClinic.com Inc is currently rated 4.4 overall out of 5.

Sunday: 7:00 AM - 12:00 AM

Monday: 7:00 AM - 12:00 AM

Tuesday: 7:00 AM - 12:00 AM

Wednesday: 7:00 AM - 12:00 AM

Thursday: 7:00 AM - 12:00 AM

Friday: 7:00 AM - 12:00 AM

Saturday: 7:00 AM - 12:00 AM

RepairClinic.com Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, RepairClinic.com Inc does not offer free project estimates.
No, RepairClinic.com Inc does not offer eco-friendly accreditations.
No, RepairClinic.com Inc does not offer a senior discount.
No, RepairClinic.com Inc does not offer emergency services.
No, RepairClinic.com Inc does not offer warranties.
RepairClinic.com Inc offers the following services: Sells retail OEM replacement parts and offers free do-it-yourself, troubleshooting and how-to repair help for repairs of household appliances, outdoor power equipment and HVAC (heating and cooling equipment including furnaces). Check out model-specific troubleshooting and how-to repair help including 5,000+ how-to videos on its advanced, easy-to-navigate Repair Help system on www.RepairClinic.com.
Repair services or physical space to perform repairs.

Contact information

48600 Michigan Ave, Canton, MI 48188

www.repairclinic.com

Service hours

Sunday:
7:00 AM - 12:00 AM
Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
7:00 AM - 12:00 AM