Founded 1999 • With Angi since November 2008
Business Highlights
Family Owned & Operated
24/7 Service OfferedAmenities
Free Estimates
no
Warranties
365-days return policy
Senior Discount
no
Eco-Friendly Accreditations
No
Licensing
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 61 reviews
Susan H.
09/27/2022
I ordered a part and ended up not using it as that was not the problem with the washer. They have a return policy, which I followed, only to be told I could not have a refund because the part appeared to have been attempted to be installed. This is not the case. In fact, the part was never removed from the box. They either sent me a used part or use this excuse to keep the consumer's money. Either way, it's a scam, they now have my $100 and the part.
Description of Work
Washer repair
Category
appliance repair
Brandee K.
07/21/2022
My experience is like so many others I've read about. I ordered a part for my dishwasher. They sent the wrong part. I called. They sent a replacement part assuring me that if it was still wrong I would get a full refund. Spoiler . . . wrong part again. Since getting that second wrong part, I have emailed them pictures, talked to four different representatives, and I had a guy hang up on me. On two of those calls, I was promised a refund was coming . . . nothing. One of the agents, just flat out told me he would not give me a full refund after we talked for over an hour. Every time I called, I had to wait 15-60 minutes to finally talk to someone and then it was like starting over from ground zero every time. So much time wasted. I filed a formal complaint with the better business bureau. I am just asking for a $27 refund. I don't understand why it is so hard. I think ordering from this company could be a good experience if there are no hiccups, or mistakes. But, if you do have issues, the customer service is one of the worst I have ever worked with.
Description of Work
Ordered a dishwasher part
Category
appliance repair
Kristen K.
02/05/2022
I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!
Description of Work
I ordered the part and fixed my dryer.
Category
appliance repair
Marc A.
10/25/2020
Debra S.
01/25/2020
I ordered a part and returned it in the same condition. They required returns via UPS or FedEx and then refused to refund my money. I looked up reviews online, and that is their MO. They have done this again and again to people. I should have read reviews prior to purchasing
Description of Work
Parts ordered online
Category
appliance repair, small appliance repair
Nancy M.
10/04/2019
Kevin C.
09/19/2019
Rebecca F.
01/21/2019
Bonnie T.
10/01/2018
Richard H.
06/05/2018
Rene G.
05/12/2018
I was able to research and order the part needed for my refrigerator repair and perform the repair myself. Parts were reasonable priced and delivered within 4 days of ordering. I saved $$hundreds by doing the repair myself. No need to replace the fridge.
Description of Work
Defrost Heater Assembly
Category
appliance repair
Mona T.
01/08/2018
Gail H.
12/18/2017
Good. We were able to easily find the parts we needed and were able to fix our own washer for a fraction of what it would have cost to hire someone to fix it.
Description of Work
Needed parts to fix our washing machine. We ordered online from them. The agitator wouldn't turn.
Category
appliance repair
Gary C.
08/06/2017
I used their online service and got the parts I needed at the lowest price.I just called them on an 800 number and they gave me the exact part for the exact model that I needed.I was very pleased with them. Either my part is popular on demand and I had to wait for it to come in but otherwise once it came in they delivered.
Description of Work
I purchased parts for my stove.
Category
appliance repair
bert H.
05/10/2017
Don M.
05/03/2017
They told me the parts that could need changing if my washer is making a loud grinding noise. It was up to me to pick which parts I wanted to purchase. I purchased but it did not fix the problem. A better source is [*** Link removed ***] . I think it cost about $15 and you communicate via email but it's with a real technician working on your specific problem. I have use that site twice, with very unusual problems and they got it right both times.
Description of Work
I had a close washer that was making a loud grinding noise.
Category
appliance repair
randy W.
04/10/2017
Rick R.
04/10/2017
Kristin H.
04/03/2017
Derick H.
04/01/2017
Kurtis M.
03/20/2017
They had the part I needed and shipped it out pretty quickly. It seems their pricing was OK ($5.99) for the specialty bolt but shipping for a bolt was almost as much. Could have shipped it for about $.80 in a padded envelope.
Description of Work
I needed a specialty bolt for my lawn mower.
Category
lawn mower repair
Luke M.
01/27/2017
lizanne T.
01/01/2017
Called many parts stores trying to find one that I could pick it up because I needed it right away and didn't want to pay $10.00-$15.00 for shipping one parts store told me to try repair clinic so I called and they had my part! So drove out picked up part this place was amazing they seemed to have everything! will be going back. So if you don't need a service tech to come out and you can do it yourself or know someone who can this place is fantastic!
Description of Work
needed water pump for washer
Category
appliance repair, small appliance repair
Barbara S.
07/07/2015
Having previously lived in Michigan, I was very familiar with this company. There was no problem in going to their warehouse and picking up what you needed. After moving to PA I found I needed several new parts for my icemaker. Of course, the price to have it repaired by a repairman was ridiculous. I had the part numbers and ordered from Appliance Repair over the internet. I had some questions and telephoned them and they were really helpful. I highly recommend this company, especially if you can it yourself.
Description of Work
Shipped part from Michigan to PA so that I could repair my ice maker.
Category
appliance repair
Dennis F.
06/21/2015
Have used this outfit for years for replacement parts and advice, they stand behind their products, and take returns well. I consider them going over and beyond what is required. It was disappointing to not see more parts available for very old appliances, such as my ancient 1989 Amana 3 door fridge, which I would have rather repaired than replace it with a new GE fridge. The GE fridge is nice, but not as nice as my old Amana, and does not really give "cold" water for the fridge water dispenser, only lukewarm water. Plus the Amana looked nicer, and did not stick out in my narrow kitchen as well, as modern fridges seem to stick out even farther unless going for an expensive "counter depth" fridge - Overall, a very good place to buy parts, and find out what the cost of parts are for a repair - and buy accessories such as my Floodstop unit for the fridge icemaker -
Description of Work
provider does not repair, but sells parts for appliances, also helps with video's and instructions on repairs, and has helped walked me through simple repairs that do not require parts, such as installing a screw into a GE Potscrubber 940 dishwasher, to replace a broken plastic pin that helps with the rinse aid dispenser.
Category
appliance repair
Phone
Address
48600 Michigan Ave
Canton, MI 48188
Service Categories
Hardware & Home Improvement Stores
Appliance Refinishing
Other Information
Services offered
Services not offered
FAQ
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