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R & L Glass Installation LLC

Founded 1995 • With Angi since October 2008

4.8

(138) Verified Reviews

Business Details

Phone Number

Address

8531 Vistarama Ave Ste A

Everett, WA 98208

Description

Our Specialists are highly trained, reliable professionals, dedicated to your complete satisfaction. What sets us apart from our competition is the value we place on customer feedback. Today's consumer is more informed, more sophisticated and demands the latest in innovation and design at a reasonable price. We install vinyl replacement windows with more precision than our installation pros! We offer design, sales, and installation of your windows and back up our work. Additional phone: (206) 255-8662...

Verified Reviews

A few reviews for this pro...
1.0

08/28/2021


Karen S.

It was hard to believe how incapable they were of doing anything, including the basics of scheduling, measuring, and installing. I hired them based on the positive reviews here, but I had a very different experience. In May, I got a quote to replace 8 easily accessible double-paned glass units into existing frames. In June, they came over to take official measurements and ordered the glass. We scheduled the installation in July when the glass was ready, and we agreed on an arrival of 9:30-10 AM. I communicated that timing was important to us because we host a nanny share with another family and have to make alternative arrangements to accommodate an installation like this. On the installation day, they didn't show up until the afternoon. Excuse: they had to go do some other job because someone called in sick. Of the 8 windows they attempted, 4 were installed well, 1 barely opens anymore after they put it back in, they cracked the new glass badly while installing one, and they so badly mis-measured 2 of them that they were unusable. They said they'd have to schedule another installation day. They reordered the glass for the 3 windows that they failed to install, and we waited. We scheduled the do-over installation in August, and they were scheduled to arrive between 12-2 PM. We moved our nanny share again, and on the installation day, they sent me a message to say that they couldn't come at all because they had to go do some other job because someone called in sick. I was getting very frustrated at this point and said they had to come, so they agreed to come in the evening. They showed up at 6 PM with 3 glass panes that were all the wrong size again. And he wasn't able to adjust the 1 window that barely opens anymore. So I told them it was time to part ways, and I've called another company to do what they could not do.

Description of Work
Install 8 double-paned glass units into existing frames

Category replacement windows

5.0

02/01/2020


Michael M.

With so many scammers out there today trying to sell you 'new construction windows replacement' which is significantly more work and cost, R&L was the rare find. They got me on the right work (retrofit windows), decent price, and finished the job in just 1 day. They accidentally broke a window but the manufacturer was quick to come onsite for a replacement the very next day. I highly recommend them

Description of Work
Windows replacement

Category replacement windows

5.0

09/08/2019


Alexander K.

Great people to work with. Professional, courteous, and competitive in price. We've been working with them on many projects over the last four years.

Description of Work
Replace broken windows

Category replacement windows

Service Provider Response

[Member Name Removed], Thank you for the kind words. It's been our pleasure to get your home windows updated. We look forward to assisting you in the future. Sincerely, R&L Family
5.0

09/07/2019


Pete B.

Great. They were on time, did a great job, and were very kind to work with.

Description of Work
replace windows

Category replacement windows

Service Provider Response

[Member Name Removed], Thank you for the kind words and letting us improve your home. Sincerely, R&L Window Family
5.0

08/18/2019


Jon R.

Workers from bidding quote to performing actual work were courteous, fast, and very professional. Our home repair cases are unique in the fact that our home has some strange construction techniques, but R&L was will to work with us and addressed concerns as they arose while maintaining what they originally quoted. Additionally, they were will to adjust the contract in order to meet our needs and be competitive with other bidders. Thank you so much R&L

Description of Work
Windows Replacement

Category replacement windows

5.0

10/30/2018


John P.

I couldn't be happier with all the work performed. I appreciated the suggestions and options, which helped drive my decisions, and I never had a bad encounter with any of their employees, from the receptionist/scheduler to estimators, to installers.

Description of Work
Over the last three years, I used R&L to replace/update windows (and 1 slider) on four jobs, at three locations.

Category replacement windows,doors

5.0

10/29/2018


Brian O.

At the height of the busy summer season, I was able to get a quick quote. They also performed the installation on schedule. Although they weren’t the cheapest, they seemed the most knowledgeable. I wasn’t disappointed! They gave valuable suggestions on replacement window options, and I was really pleased with the professionalism of the crew, especially the cleanup.

Description of Work
Replace 3 large windows and garden window glass

Category replacement windows

5.0

10/16/2018


Jessie P.

The installers were prompt and friendly, especially the guy running the job! They got it done in a matter of just a couple of hours and it all looks great. Made a huge difference in temperature for our vacuous living room. Price quoted was price paid, and they even quoted us for the rest of the windows in the house while they were at it. Definitely coming back for the rest. Word to the wise - the new windows were thicker than our old ones, including their framing, so our old blinds didn't fit right and we ended up having to buy new shades. That was our bad for not considering it, but mentioning it here in case someone else needs a reminder to think about it too ;)

Description of Work
Replace two huge (118x52) windows in our living room

Category replacement windows

5.0

10/13/2018


LeeAnn S.

Had a little challenge with scheduling things but otherwise everything was great. i really appreciated the quote, didn't try to up sell me just gave me what I needed. Quote = actual too. Thank you I'll recommend you!

Description of Work
Replaced panes in multiple windows where the seal had failed and a slider where outer pane had been broken by a rock.

Category replacement windows,doors

5.0

10/10/2018


Anthony D.

The R&L window installers just left and I couldn't be happier with their service. Their installers were very professional and they cleaned up after themselves before they left. Their service advisors were also very professional, and they actually found two windows that needed replacing that weren't on my list initially. I will definitely use R&L Windows again,

Description of Work
Replace failed window glass on several windows

Category replacement windows

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    Licensed
    Trade License Number
    RLGLALG916B1
    Trade License Locale
    Washington
    Trade License Authority
    Washington: Contractors
    Trade License Expiration
    01/21/2023
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Check, Visa
    Senior Discount
    5%
    Warranties
    Yes

    Services Offered

    New & Existing Window, Frame & Doorway Installation, Replacement & Service

    Services Not Offered

    Ask For Details

    Frequently Asked Questions & Answers about R & L Glass Installation LLC

    How is R & L Glass Installation LLC overall rated?

    R & L Glass Installation LLC is currently rated 4.8 overall out of 5.

    What days are R & L Glass Installation LLC open?

    R & L Glass Installation LLC is open:

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    What payment options does R & L Glass Installation LLC provide

    R & L Glass Installation LLC accepts the following forms of payment: MasterCard, Check, Visa

    Does R & L Glass Installation LLC offer free estimates?

    Yes, R & L Glass Installation LLC offers free project estimates.

    Does R & L Glass Installation LLC offer eco-friendly accreditations?

    Yes, R & L Glass Installation LLC offers eco-friendly accreditations.

    Does R & L Glass Installation LLC offer a senior discount?

    No, R & L Glass Installation LLC does not offer a senior discount.

    Are warranties offered by R & L Glass Installation LLC?

    Yes, R & L Glass Installation LLC offers warranties.

    What services does R & L Glass Installation LLC offer?

    R & L Glass Installation LLC offers the following services: New & Existing Window, Frame & Doorway Installation, Replacement & Service

    Are there any services R & L Glass Installation LLC does not offer?

    Ask For Details