Get matched with top appliance repair pros in Jefferson, MD

"Fridge stopped working- service was prompt and professional. Diagnosed the issue quickly, located needed parts, and got everything back up and running in no time. Even went above and beyond fixing a minor issue I hadn't called for. I will not hesitate to call again!"

"Great service very prompt and easy to work with."

"Did a great job "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"It was ok. They did a good job."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"I highly and without hesitation recommend Alan Stevens for any construction job. He saved a horribly-botched major kitchen renovation project for us. Not only did he do it for a fair price given the amount of work that needed to be redone, repaired and completed, but his level of professionalism and integrity was nothing short of astonishing. He went far above and beyond to ensure that we were happy. He did things that other contractors would have charged extra for and even cleaned (literally mopped our floors several times throughout the course of the renovation). When he encountered a problem, he did not just tell us about it, but provided realistic solutions. Every day started and ended with status updates to make sure that we always knew what was happening and when. He brought in the best-of-the best professionals to handle specialty and intricate parts of the job in order to ensure that they were done correctly. His attention to detail was amazing and he did not hesitate to redo anything that he deemed to have been done less than perfect. In addition to the superb quality of work, he was an absolute pleasure to work with. He treated us as partners throughout the project and always made sure to ask our opinions and to get our input on design elements. Anyone who has done a major construction project knows how difficult it can be, but Alan could not have made it easier us. I would challenge anyone to find a better and more honest contractor than Alan Stevens."

"Everyone needs a little Terry's Home Repairs in their life. Our oven digital display snapped off and fell through the opening. I talked to an appliance contractor [before finding Terry's Home Repairs] and he indicated that the whole control board would need to be replaced (at a cost of $430). When I asked him if he could provide a refurbished control board or if he can just resecure the existing display back to the opening, his response was "modifications" is not something he would be willing to do. At this point I began doing some research. I located Mr. Terry on Angi's List and after reading reviews and discussing the problem with him over the phone I decided to move forward. He provided an exact time he would be at the home and showed up right on time (on a separate but related note, I am really sick and tired of the 'four hour window' provided by the larger contractors - I am busy as h*** and do not have time to block off four hours of my day). Upon arrival, Mr. Terry identified the issue and provided a new bracket to secure the oven display. While there, he also fixed the exhaust fan (over the range) and also fixed a dryer vent that was coming apart. His price was fair and his work was good. I will be using him moving forward for 'odds and ends' and random things around the home. I like his background (he worked as a mechanic on a cruise ship and also worked in Alaska on HVAC related projects)."