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UGI Heating Cooling & Plumbing

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,

About us

Operating 24/7 for emergency service to repair your heating, cooling and water heating equipment, Specialize in Installation, Service Repairs & Maintenance. Also perform Energy Audits & Duct Cleaning. We Service All Makes & Models of your HVAC Equipment that are Natural Gas, Electric, Propane or Oil. Call us today at 1-877-844-4822!

Business highlights

Emergency services offered
133 years of experience

Services we offer

Air Conditioning, Bradford White, Burnham, Climatemaster, Crown, Duct Cleaning Carry The Following Equipment Lines Carrier, Ductless Mini Splits, Filter Replacements, Fuel Line Installation, Fujitsu, Geo-Thermal, Heat Pumps, Heating, Heil, Home Energy Audits, Honeywell, Indoor Air Quality, Mitsubishi Electric, Rinnai, Triangle Tube, Water Conditioning, Water Treatment, Weatherization Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.782 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
5%
2
1%
1
1%
Showing 1-25 of 82 reviews
Danielle K.
Jul 2024
1.0
$800
I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!

Travis B.
Apr 2022
2.0
$12,600
The installers did a good job, no complaints. The salesperson refused to give us any paperwork or digital information on a warranty. I needed that warranty in case we look to sell the house. Shameful!

Thomas M.
May 2018
5.0
They were responsive to my questions and to minor issues that I had. They addressed my concerns right away and stand behind their work. I was very pleased with the service.

Connie B.
Dec 2017
3.0
First, the price quoted on the phone to us the day before service was not the price we had to pay after the water heater was installed. It was $200. MORE. Then, 2 days after installation, we noticed water on the basement floor around the base of the heater. We called, someone came out the next day and said the new piping was incorrectly installed. He fixed it (hopefully). This expensive water heater also makes a louder, rattling noise when it is heating up water, compared to our older model, the same brand, Bradford White. We can only hope this water heater lasts.

Carolyn K.
Dec 2017
5.0
Yes, I recommend this pro
It went well. He was on time and got the job done well first time. I can't remember the price and my bill is in my house away from me, so I can't look at it. I was relieved the price was less than I expected though.

David S.
Oct 2017
5.0
Yes, I recommend this pro
All went well. Scheduling service was handled politely and professionally. Service offered me a better deal than I found on website. Service man was very professional and polite. He always called me approximately 20 minutes from the time he planned to arrive. Service man always arrived withing the time frame promised.

Rachel V.
Sep 2017
5.0
Yes, I recommend this pro
I don't have central air.

Doreen B.
Jun 2017
5.0
Yes, I recommend this pro
Everything went well. I was pleased with the results.

Richard F.
Jun 2017
3.0
Yes, I recommend this pro
$2,000
The heat pump they put in was a manufactured it went out within 2 yrs. I have a service contract with them. I will use them again since they have changed manufacturer.

Maryann J.
Apr 2017
5.0
Yes, I recommend this pro
unknown

Theresa C.
Feb 2017
5.0
Yes, I recommend this pro
$35
I pay $35 a month. I think their pricing is reasonable. I have never had an issue with them. I have never had to pay any exorbitant repair costs. So I have been very pleased with them. They are very good at getting somebody out there for me. They always work around my schedule. For me they are a long standing local company and I have never had an issue with them, I have worked with them a long time and I have never had a problem with them.

Theresa C.
Feb 2017
5.0
Yes, I recommend this pro
I have a service contract with UGI. I am very pleased with their work. I have been using them for a long time, it is about 20 years.

Paul K.
Nov 2016
5.0
Yes, I recommend this pro
.

Paul K.
Nov 2016
5.0
Yes, I recommend this pro
The service was free, because I have a service contract. I would approve of using them. Workers were professional.

Myrna C.
Nov 2016
5.0
Yes, I recommend this pro
Th few times I've called them they've always come promptly and they've done an amazing job.

Myrna C.
Nov 2016
5.0
Yes, I recommend this pro
$9,600
The price was good I like it and they're very reliable.

It was excellent they were a little bit extra by doing some stuff that they didn't really have to do. They advised me with some things that I needed you know they were able to help me with that. SO they went the extra mile for me and everything was clean when they were done so I didn't have a problem.

Roger C.
Oct 2016
5.0
Yes, I recommend this pro
.

Roger C.
Oct 2016
5.0
Yes, I recommend this pro
I had a problem with the thermostat and they send someone out, he gave me hard time about it and I had a mechanic  come in and change the thermostat.
They come out the guys know what they are doing and they were very polite and take care of the work that has to be done.

Leon B.
Oct 2016
5.0
Yes, I recommend this pro
We've been long standing customers with them for 23 years. We also have an annual maintenance contract with them.

Leon B.
Oct 2016
5.0
Yes, I recommend this pro
They service is very comprehensive. We have all service calls and annual maintenance included in our contract.

Linda B.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Debrah L.
Oct 2016
5.0
Yes, I recommend this pro
We've used UGI for 15 years. We call them when we need them. They're responsiveness is excellent. 

Debrah L.
Oct 2016
5.0
Yes, I recommend this pro
They're alright. I didn't like the repair person. I don't think she did what she said she would do.

Tammy E.
Oct 2016
5.0
Yes, I recommend this pro
They're great. They're very punctual, they do a good job and clean up if there is any dirt or anything.

Tammy E.
Oct 2016
5.0
Yes, I recommend this pro
.
Showing 1-25 of 82

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

UGI Heating Cooling & Plumbing is currently rated 4.7 overall out of 5.

UGI Heating Cooling & Plumbing accepts the following forms of payment: CreditCard

Yes, UGI Heating Cooling & Plumbing offers free project estimates.

No, UGI Heating Cooling & Plumbing does not offer eco-friendly accreditations.

No, UGI Heating Cooling & Plumbing does not offer a senior discount.

Yes, UGI Heating Cooling & Plumbing offers emergency services.

No, UGI Heating Cooling & Plumbing does not offer warranties.