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"We are seeking a complete refund of the deposit amounts we have already paid immediately (we paid them immediately upon signing the contract) and expect a refund just a quickly - Deposit amount totals: $3,993.06, plus the cost to replace the black aluminum fencing panels that was provided to them by us - Replacement Cost: $2,106 (see attached quote for exact items replacement costs). The work crew destroyed them by cutting into them (these should never have had to have been cut down at all. The panels are completely unusable now as they are no longer the correct length and the panel screws and brackets are completely missing which does not allow us to reinstall the existing panels. They destroyed our property (the supplied aluminum fencing panels, screws & brackets) during the install and it cannot be salvaged and will have to be repurchased. We have attached a breakdown of what the replacement items would cost to repurchase in order to correctly reinstall the fence. We just want our money back and any lost funds due to having to reorder items needed to complete the fence that we had already supplied. We do not want to work with them any further as we have no trust level that they will come in and complete the reinstall correctly. The last text with the owner indicated he was to come out the next day to discuss further with us how to resolve. That was on Monday, September 1, 2025, at 5:11pm. He never showed up and we have never heard back from him."

"At the beginning the work started well but by the end the quality of work especially the drywall was subpar. Tom is slow in getting a quote to you but does respond. Tom is very nice but his staff is not professional especially Dave. I thought with Tom being in business as long as he has would be able to provide in a professional manner quality work. It is not true. Tom asked if I wanted his guys to take up the carpet. I thought ok. However, they tore up to 10 inches of drywall off many of the walls. They attempted to repair them but the work was subpar. I thought they were winding up work so I contacted the painters. The painters came in. There was tension between the paint foreman and Tom's crew. They were squabbling like elementary children on the playground. (I am not happy with the painters either but this is a separate matter) The walls unfortunately got painted with the poor drywall job. The painter did provide a drywall person to repair the worse spots. There are still poor spots on the walls but I wanted Tom and his crew out of my space. Each of the respective parties were blaming each other. This behavior is so unprofessional. On Friday last week, Dave was yelling at me over errors I did in trying to improperly apply color to the walls so I could see what it looked like (I applied the paint way before any drywall began). Again, because of poor communication the painters just painted over the poor drywall job. I did agree to pay for it since it was my mistake that should have been brought to my attention long before it was even painted over. Dave did such a bad job that there were air bubbles in the drywall because he did not let it set before he painted over it. Tom did have his other guy fix it. It looks better but not perfect. I had Tom put two new toilets in the space. There is now a big gash in the brand new floor where the floor doe not meet the toilet. There was not even going to be an attempt on Tom's part to fix this. In my opinion, all of the unnecessary drywall could have been avoided by properly having his guys take up the carpet right to begin with. I paid over $8,000 for unnecessary drywall, If you only have Tom's crew do the bare minimum that you need done for your project, then you are in good shape but BEWARE of them doing anything extra as it will cost you!"

"David and his crew were very professional. David's bid was much lower than another bid we had, and my kitchen is beautiful! I would recommend David and his crew for any kitchen remodeling project!"

"Our 2nd project with Centennial and again amazing results. Full guest bath renovation. Brent and his team are amazing. Trustworthy people with attention to detail! You'll never be disappointed with this crew!"

"Redid floors. Took out a wall and opened up door ways to ceiling on main floor. Refinished stairs. Got all the work done before we moved in on a tight timeline. Everything worked out great! Gray was easy to work with and nice to hangout with. "

"Aventus replaced an exterior door for us. They were very professional and friendly, did a great job on the project. When we needed something changed they understood and corrected that right away. We especially appreciated their consistent communications before, during and after the project, including their quick response to questions. This is the second project Aventus did for us, the other being a major bathroom remodel. Our experience with that larger job was also very positive. Thank you, Aventus!"

"Everything went, and the team was very professional and friendly. The work was completed in one day. They cleaned up all the mess."

"Everardo and his team is very professional. They have done amazing job at my parents house. We are very satisfied with their work. I highly recommend them. "

"Bobby, my Project Manager, coordinated teams for electrical, plumbing, demolition, drywall, tile, flooring, and assembly work. My bathroom remodel was completed with exceptional attention to detail, including updated fixtures, new floor tile, and grab bars. Any concerns I raised were handled quickly and respectfully. The second project involved running electrical wiring to my she-shed and installing new laminated plank flooring in my living and dining rooms. The team found creative solutions that minimized cost and disruption, and the new floors are perfect for my dogs and home office needs. They were professional, punctual, and communicative throughout both projects, consistently providing updates and keeping everything on schedule. I recommend Bobby for any remodeling —his reliability, fair pricing, and workmanship made the entire experience positive."

"We recently hired Ratcliff Design and Build for a major update to our home, and we couldn’t be more pleased with the results. Nathan and his crew installed three hidden support beams, replaced several windows, and added a beautiful French door—and they nailed every detail. From the very beginning, Nathan was clear, professional, and easy to work with. What really stood out was his attention to detail—nothing was rushed, and every cut, joint, and finish was done with real care. It’s rare to find a contractor who treats your home like it’s their own, but that’s exactly what we got. Even better, he stuck to the timeline and the quote he gave us. That kind of reliability is priceless when you’re in the middle of a renovation. If you’re looking for high-quality craftsmanship and someone you can truly trust to deliver, we highly recommend Nathan and the Ratcliff Design and Build team."