Get matched with top basement remodelers in Castleton, IN

"We are seeking a complete refund of the deposit amounts we have already paid immediately (we paid them immediately upon signing the contract) and expect a refund just a quickly - Deposit amount totals: $3,993.06, plus the cost to replace the black aluminum fencing panels that was provided to them by us - Replacement Cost: $2,106 (see attached quote for exact items replacement costs). The work crew destroyed them by cutting into them (these should never have had to have been cut down at all. The panels are completely unusable now as they are no longer the correct length and the panel screws and brackets are completely missing which does not allow us to reinstall the existing panels. They destroyed our property (the supplied aluminum fencing panels, screws & brackets) during the install and it cannot be salvaged and will have to be repurchased. We have attached a breakdown of what the replacement items would cost to repurchase in order to correctly reinstall the fence. We just want our money back and any lost funds due to having to reorder items needed to complete the fence that we had already supplied. We do not want to work with them any further as we have no trust level that they will come in and complete the reinstall correctly. The last text with the owner indicated he was to come out the next day to discuss further with us how to resolve. That was on Monday, September 1, 2025, at 5:11pm. He never showed up and we have never heard back from him."

"I recently had the pleasure of working with Eric from Preferred Custom, and I couldn't be happier with the results. From start to finish, Eric was incredibly receptive to my ideas and preferences, working closely with me every step of the way to ensure that my vision for the finished basement was brought to life. Not only did Eric demonstrate excellent communication skills and professionalism throughout the project, but he also went above and beyond to address any concerns or questions I had promptly. His attention to detail and commitment to quality were evident in every aspect of the work completed. Thanks to Eric's expertise and dedication, I now have a beautifully finished basement that exceeds my expectations. I would highly recommend Eric and Preferred Custom to anyone looking for top-notch craftsmanship and exceptional customer service."

"Francisco and his guys did an excellent job installing LVP in our upper floor. They moved all the furniture as needed and cleaned up after themselves well. He even improved the section where the floor meets the stairs despite not necessarily being in the quote. I plan to continue working with him on hand rail install as well."

"At the beginning the work started well but by the end the quality of work especially the drywall was subpar. Tom is slow in getting a quote to you but does respond. Tom is very nice but his staff is not professional especially Dave. I thought with Tom being in business as long as he has would be able to provide in a professional manner quality work. It is not true. Tom asked if I wanted his guys to take up the carpet. I thought ok. However, they tore up to 10 inches of drywall off many of the walls. They attempted to repair them but the work was subpar. I thought they were winding up work so I contacted the painters. The painters came in. There was tension between the paint foreman and Tom's crew. They were squabbling like elementary children on the playground. (I am not happy with the painters either but this is a separate matter) The walls unfortunately got painted with the poor drywall job. The painter did provide a drywall person to repair the worse spots. There are still poor spots on the walls but I wanted Tom and his crew out of my space. Each of the respective parties were blaming each other. This behavior is so unprofessional. On Friday last week, Dave was yelling at me over errors I did in trying to improperly apply color to the walls so I could see what it looked like (I applied the paint way before any drywall began). Again, because of poor communication the painters just painted over the poor drywall job. I did agree to pay for it since it was my mistake that should have been brought to my attention long before it was even painted over. Dave did such a bad job that there were air bubbles in the drywall because he did not let it set before he painted over it. Tom did have his other guy fix it. It looks better but not perfect. I had Tom put two new toilets in the space. There is now a big gash in the brand new floor where the floor doe not meet the toilet. There was not even going to be an attempt on Tom's part to fix this. In my opinion, all of the unnecessary drywall could have been avoided by properly having his guys take up the carpet right to begin with. I paid over $8,000 for unnecessary drywall, If you only have Tom's crew do the bare minimum that you need done for your project, then you are in good shape but BEWARE of them doing anything extra as it will cost you!"

"David and his crew were very professional. David's bid was much lower than another bid we had, and my kitchen is beautiful! I would recommend David and his crew for any kitchen remodeling project!"

"Ken was professional and responsive during the quoting process, but that quickly changed. Our opinion is he oversold and underdelivered. One being his emphasis on communication, however, his subs/employees would arrive and ask me what they needed to do. There were non-stop errors, low quality work, and avoidable damage created in other areas of our home. Many (not all) of his subs/employees were careless and not experienced enough to be called professional home remodelers. Ken told me he knew his crew and worked with them for many years, yet, a newer team member of his initiated a highly aggressive fight in my home with another employee, where expletives were being shouted between them and in front of me and my small child. They were later captured on my Ring camera laughing about us being scared. Ken did not care when we called to discuss it. Most unprofessional and disappointing contractor we have ever used in 10 years of being homeowners. "

"Doug and his team have done several projects in/around our homes. We have used this team for many years. They are trustworthy and reliable. Doug and his team are friendly, respectful and professional. They take care while working in and around your home and clean up when they are finished. I would highly recommend Doug and his team!!!!"

"The work was very well done. Excellent workers who took great care to do a great job. Very respectful of our property and pleasant to work with. We plan to hire them again for a future project…no hesitation."

"Our 2nd project with Centennial and again amazing results. Full guest bath renovation. Brent and his team are amazing. Trustworthy people with attention to detail! You'll never be disappointed with this crew!"

"Aventus replaced an exterior door for us. They were very professional and friendly, did a great job on the project. When we needed something changed they understood and corrected that right away. We especially appreciated their consistent communications before, during and after the project, including their quick response to questions. This is the second project Aventus did for us, the other being a major bathroom remodel. Our experience with that larger job was also very positive. Thank you, Aventus!"