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Legacy Window & Door LLC
Acoustic Ceiling Tiles - Install, Deck or Porch - Build or Replace, Deck or Porch - Repair,
About us
We sell and install windows and doors and we build all season rooms. As a licensed bond insured general contractor we also offer many other services including most exterior work and many interior projects. LEGACY Window and Door recently celebrated 11 years in business. We have won the Super Service Award 2010, 2011, 2012, 2013, 2014 (Best in Class), 2015, 2016, 2017 and 2018. We are located in the Arts & Design district in Carmel at 540 North Range Line Road. If you plan on stopping by our showroom please call in advance if possible. We serve central Indiana and provide free of charge a project estimate. At LEGACY we don't have sales persons. Our owner, Mark Spencer visits each homeowner and offers his 30 years of experience in design, energy efficiency and general remodeling expertise and design. Legacy estimates are informational based and there is no obligation or phony sales offer. Please give us a call/text and lets discuss your project : 3174881464
Business highlights
Emergency services offered
Services we offer
3 and 4 season rooms, We are a full service general contractor. We offer window and door replacement, kitchen and bath remodeling and so much more. The strength of our organization is our quality labor and commitment to using the best materials.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5116 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 5% | ||
| 3% | ||
| 4% | ||
| 7% |
Showing 1-25 of 116 reviews
Lori J.
Jan 2021
Worst contractor I've ever worked with. Almost nothing was completed or done correctly. The windows are the only thing that we are completely happy with. Permits were not properly pulled, no inspections were ever passed, siding & stone veneer was improperly installed, room addition was never completed, patio & pergola were never even started. Job was estimated to take a couple of months; finally fired Mark Spencer of Legacy Windows and Doors after 1 year of being lied to. He stole our money. He is a crook.
Lori J.
Dec 2020
Terrible! Of all the jobs items we hired Mark Spencer to do, the only one that was completed properly, at the end of an entire year of begging them to do the work, was the window replacement. All other work was incomplete, done poorly, not properly permitted, failed inspection, or not even started. We paid Legacy Windows and Doors around $85k for all the work they were supposed to do. After a year of constant lies & disappointment we fired them & have now had 6 separate contracts with 5 different contractors to finish & fix what Legacy started & messed up; to the tune of an additional $45k. Mark Spencer is a liar & a crook. I called a lawyer to sue him but the lawyer already knew about Legacy & informed me that they have filed bankruptcy, so we are just out the money.
Adam W.
Jul 2020
Unfortunately, we had a very poor experience with Legacy Windows (Mark Spencer). Here are the main reasons: 1. The work dragged out way too long. Our porch conversion took over 10 months to complete--much longer than it should have. 2. We couldn't trust Mark to follow through on his word. He would tell us he'd have a crew at our house on a certain day, and 70% of the time no one would show up as promised. 3. When we signed the contract, he told us that he has a regular crew that does excellent work. Over our 10 months working with him, we never once saw any sign of a "regular crew." Most of the guys he hired told us we were their first or second job with Mark. As such, the quality of work varied quite widely. 4. He seems to have money problems. We had a lot of unhappy subcontractors during the duration of our project who were not being payed in a timely manner (one of which threatened to put a lien on our property because Mark was not paying him what was owed). 5. Mark doesn't seem to know much about windows or carpentry. When he tried to do some of the trim work himself, the result was poor quality. When we had issues with the brand-new windows not opening or closing properly, he was unable to troubleshoot and fix the issue. He had to get a Simonton rep to come help. Getting help is fine, but the issue was a really obvious one that someone who is head of a window installation company should have been able to identify. 6. There was very little quality control. With the motley assortment of workers he found to do parts of our job, Mark should have been coming on site to do quality control checks. Near the end of our project, we learned that the guy who installed trim around the windows had nailed into all of the balance chambers so the windows would NOT open and close. He also nailed into the weep chambers at the base of each window. The Simonton rep told us that would result in major water damage over time. That incident finally ended our saga with Legacy Windows, and we have since found another company to repair the damages that were done to our new windows. Mark is a nice guy who probably had good intentions. But unfortunately we had a very poor experience with him. And from what we have gathered from his many subcontractors, other customers have had bad experiences as well.
Bill S.
May 2020
An absolutely horrible experience. Work began in October 2018 and 15 months later the room was only 60% completed. So many lies and broken commitments from the owner, Mark S******. I will never use this company or person again and would highly recommend that no one else contract them for any work!
Response from Legacy Window & Door LLC
"This project was 95% complete when the homeowner quit paying installments and demanded substantial work be added for free that was not on the order. We will explain what happened and the members can draw their conclusion. Legacy will not be intimidated and we will definitely not be extorted with the threat of a negative review. We built this homeowner a beautiful 22 x 16 room addition. When we left the room was 100% complete on the exterior and the interior was complete except for drywall finish and floor. Despite everything nearly complete, the homeowner claimed we completed 50% of the project. Here’s what we did. Plese keep in mind the exterior is 100% complete. 1. Deep crawl space foundation for storage opportunity. 2. Gable roof with cathedral ceiling and tongue and groove interior. 3. Exterior has Hardie siding, cedar trim and is painted and complete with roof, shingles,gutters. 4. The windows were upgraded to Jeld Wen gliding windows with transoms. There are 22 windows and a patio door in this room. These are wood clad with white wood interior windows not vinyl. The window and patio door cost was $14,000. This was not in the original plan. 5. The interior was insulated and drywall hung. The ceiling was finished, the electric was done. They also have an expensive door they ordered that they are now claiming they didn't order even though it is on the contract. It's a 12' four panel Pella wood clad door. It cost us $3600 and we don't have anything we can do with it. The homeowner has paid us $28,630 to date. The homeowner was demanding we install an HVAC system because we spoke about. They also demanded we install a floor in the crawl space with a deck area outside the entrance so they could use it as a storage unit. It's not on the contract. We currently have 5 job sites under construction. If you’d like to visit a Legacy job site and see our work and interact with our workers and homeowners please let us know. Free estimates are available by calling 317 488-1464."
Sagar P.
Jan 2020
A Legacy of lies, harassment, and lost money! I had contacted Mark Spencer, owner of Legacy Window & Door, to create an opening and install a window in my home. After taking a 50% deposit and missing his installation date, his crew finally arrived weeks later at my home to do work. They did not have many of the needed supplies. Instead of apologizing, Mark tells me I owe him an additional $800 for bricks. I had told him I needed bricks when we originally discussed the project as it was obvious we would need more. He had already violated his contract and wasted my vacation days with delays. I refuse to give him additional money and tell him to refund me the money for my deposit of $2250. On top of that, his installation crew brings a small child into my home who is playing inside of my home (***?!) and unsupervised around my property (I live on a corner lot...not safe for an unsupervised child). He refused to refund me despite breaching his contract (he missed the start date, he missed the completion date, his crew did not clean up and had left supplies all over my home and yard, and he did not provide all the supplies needed for installation). His crew never lifted a hammer. They dropped off incomplete supplies, walked around my home/rugs with muddied shoes taking measurements, and left when they realized they didn't have everything they needed. I later went and purchased the brick myself and the total cost was less than $50. He had demanded $800 for bricks before he would send his crew back. He then lies and accused me of being racist against his workers (I'm from and immigrant family and also luckily have a home surveillance system). He sent me abusive and threatening text messages. Texts that included everything from me being from a 'sh*thole country' to threatening me with a lien/lawsuit if I post a review or report his company. He attempted to extort me for more money with threats of multiple liens (he wanted an additional $2700, more than the entire contract amount). I reported Mark and his company to the Better Business Bureau. I provided the BBB with evidence of these rude comments and his false claims. As of today, Legacy Window & Doors no longer has BBB accreditation. Mark continues to threaten me with a lawsuit. He is threatening to put a lien on my home. I even had to call the police to finally get him to stop harassing me. Steer clear. Search the Indiana court case website and you will see how many times he and his company have been named in a lawsuit. I wish I knew all of this before I signed a contract with him. Quite a terrible Legacy Mark Spencer is creating.
Response from Legacy Window & Door LLC
"We have never been to this address. How can Angie's list let someone post a review on a job stie we were never at and for a homeowner we never did any work for? We have asked Angie's list to remove the review. 1. We have never been to this address. 2. We never did work for this person. Please remove this review."
Tom M.
Dec 2019
All was great! Very easy to work with and they went out the way to accommodate a couple other things I needed while the hole was open in my foundation. Highly Recommended!!
Jon M.
Oct 2019
Overall this project was a disappointment. Legacy installed a brand new door onto our back porch with a cracked window, and this was reported to Mark immediately. After FIVE years this has never been repaired. FIVE years of Mark telling me he has ordered the window insert and that his guys will be out to fix it, and nobody comes. After several months I would contact him again, he would apologize, and say he has it ordered and his guys will be out soon. Again, nobody comes, and this cycle repeated multiple times over FIVE years as of this posting without resolution. The crew Mark sent originally (Mike and Dave) were unprofessional, sloppy, and rude. Two of the original windows were installed crooked, and would not close until they were adjusted multiple times. The large window in our master bathroom required some wood repair, which they replaced with wood that didn’t match the existing color, and was caulked with clear non-paintable caulk that to this day looks embarrassing. Their reason for using both the clear caulk and wood was,”that was what we had in the truck.” This project began in the winter of 2014 in the bitter cold. On 2 separate occasions, they would have a new window set in place, but not yet sealed (1/4” gaps all around), and leave for the night with cold air blasting into our home through the gaps around the window. They installed new exterior siding, and in multiple places the joints between boards overlap other joints. While installing the siding, they knocked large holes of the existing insulation/water barrier out from our attic space to the point that the wall studs are exposed with the siding nailed directly to the studs without the protective under layer (I could see outside through the new siding while standing in the attic). The fascia boards were torn up pretty bad to replace the siding, but no attempt was made to repair or replace them until our situation began to reach unbelievable results. Dave told me they had no reason to repair the fascia boards because they “had to be torn up” to replace the siding. In my opinion, part of any job includes repairing damages along the way. Eventually Mark had them return to caulk up the holes in the fascia, but one side of our house has never been repaired because Dave smirked “we didn’t bring the tall ladder.” In multiple areas of the exterior they used interior nails, all of which rusted immediately. The back porch conversion was a total disaster. Legacy was hired to begin a porch conversion by rebuilding the walls to code and insulating/water barrier protecting the outside (I was going to do the interior finishing myself). They installed our new door directly to an existing 4x4 cedar post, with NO HEADER and a single 2x4 pine king stud on the opposite side. Trying to finish the interior has been a nightmare because the cedar 4x4 is wider than the pine 2x4 and getting everything flush has been a headache. This is the same door with a cracked window that we get to look through everyday, thanks to Legacy Window and Door. On of the porch windows is 2” lower than the one next to it, which looks awful. On their website, pictures show a porch conversion with 16” wall studs and properly framed windows, but their work on our porch didn’t have any studs closer than 24” and none of the windows were framed. They installed the porch windows directly onto the window plate sill and foot nailed single 2x4’s on either side. I had to add Tyvek after the fact, because none of the porch windows were properly water proofed because they put the windows in without it. I could go on and on about this, but overall this was a disaster and I would avoid this company at all cost. Mark told me after I complained about the job that Mike and Dave had just installed a roof for another client that leaked, and he was spending all of his time fixing the situation with that customer. Well, our situation was also poor and has never been resolved. We hired Mark because he promised to provide the best quality service and that if anything wasn’t perfect, he would fix it, but after 5 years it’s obvious that we weren’t getting what we paid for.
Response from Legacy Window & Door LLC
"We have resolved this with the homowner and this review was supposed to be taken down."
Tim W.
Mar 2019
Mark was easy to work with and our new windows look great.
Response from Legacy Window & Door LLC
"This homeowner replaced cheap builder grade single hungs for our private label Heritage series double hungs and casements. All the glass is triple pane which maximizes energy efficiency and makes the interior of our homes much more quiet. These folks ended up replacing a number of single hungs with double casement windows. They did this in the master bedroom and the dining room. These rooms are at the back of the house and it created a nice look."
Rochelle E.
Mar 2019
Windows are good quality and installation crew was excellent.
Response from Legacy Window & Door LLC
"Windows make a difference inside and out on a home. In this situation the windows were old, inefficient and no longer looked great. Legacy's casement windows deliver maximum energy efficiency and these folks also had triple pane glass in their new windows. With Legacy's lifetime free service plan, our homeowners can rest assured their purchase is protected today and down the road."
Nick J.
Mar 2019
Installation went great. Very happy with the final product and will use again on my next project. Mark and Chris were very easy to work with on this project. Thanks again guys!!
Response from Legacy Window & Door LLC
"This homeowner had Pella casements installed. Pella is a popular choice for homeowners who want interior wood finish. Pella also offers more than 20 exterior colors which enables us to custom design the color palette with the customers. To learn more about Legacy Pella windows and our entire inventory of windows and doors please call, text or email us for a free no obligation estimate."
Christina F.
Nov 2018
After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done.
Response from Legacy Window & Door LLC
"This project turned out well but we did have a delay when we experienced a worker related issue. We are sorry there was a time issue but the end product did turn out beautiful and under budget."
Doug W.
Nov 2018
The result was GREAT! There were some understandable delays, but the result was worth the wait. The owner Mark Spencer personally came out and installed new Windows. He and his coworker Bill finished the job above and beyond expectations. Mark definitely did NOT overstate how it would look. It made my house look 40 years younger!
Response from Legacy Window & Door LLC
"We appreciate the kind words of this customer. We always strive to do our best."
Archie L.
Sep 2018
this is the second time we have had Legacy work on our home. Our home was built in 1992 and the windows and doors were not looking as good as we wanted. This time around we replaced 12 windows and two doors. Legacy also painted a fence for us and replaced some cedar that was bad
Response from Legacy Window & Door LLC
"Two years ago we built a custom screen porch for these folks. This time we replaced their windows and two doors. The home was built in 1992 and had original wood casement windows. We offer homeowners the choice of Andersen, Pella or Jeld Wen for wood clad replacement. On this particular job the homeowners choose Pella. Pella offers a wide range of exterior colors at an affordable price. The home has a number of single, double, triple and two quad casements. When replacing original casement windows, it's necessary to remove the full frame of the existing casement. This is the only way to get the size of the windows the home needs. We also installed two doors. The first was a service door leading into the garage. We updated the look with a more interesting panel and made the door an outswing door. Impossible to kick in, great security plus the door opens out -- no more hitting the bikes inside with the door panel. The front door is a Provia stained fiberglass door. Provia is an Amish door line with living room quality stain surface plus more options on stain colors than anyone else."
Madeline B.
Sep 2018
Very good great job
Response from Legacy Window & Door LLC
"This home is in Westfield Indiana and is a large, 3500 square foot, two story home with vinyl siding and builder grade new construction windows. We replaced the single hung windows with clear glass with our Legacy Heritage series. Our replacement windows feature 1" triple pane glass. This home went from energy inefficient to super efficient. We also insulated their attic space. This is one of the most affordable, impactful improvements a homeowner can make. There should be 18" of insulation in that attic."
Laurie S.
Jun 2018
Excellent product excellent service
Response from Legacy Window & Door LLC
"Whenever we replace all the windows in a home the impact is dramatic. In this particular remodel we removed all the vinyl single hung windows and replaced them with our Heritage series. Not only is the Heritage the most attractive vinyl replacement window on the market (no tilt latches, they're internal) with its wood window look but it is one of the most energy efficient window on the market. Here's the NFRC numbers: U value: .20 SHGC: .24 VT: 48. AI: -,.03 With 1" glass size and a true lifetime warranty the Heritage is the best replacement value in Central Indiana. Shop and compare with a Free estimate for your project."
Austin G.
May 2018
We just purchased our first home, which we love for its historic character. So much of the original house was still in place when we moved in, including the windows. And while we loved them for their historic charm, they were in pretty terrible shape. We chose Legacy and they did a superb job installing the perfect windows that blended perfectly with the rest of our home. We would not have gone a different way with that selection.
Response from Legacy Window & Door LLC
"This was such a rewarding project to work with our homeowners on. A young couple in their first home and in an area continues to develop. By utilizing our Heritage series we were able to affordably put in triple pane windows with a vinyl profile that looks like a wood window."
Garry F.
Apr 2018
Very well great crew
Response from Legacy Window & Door LLC
"One of the most enjoyable aspects of remodeling is the quality of the people we get to work with. These homeowners have a wonderful home, diligently updated and maintained. Like many of our customers this has been an on-going business relationship and we continue to do projects for them after the initial job. On this home we replaced all the service doors with outswing fiberglass doors. The security is now top notch and the look is updated."
Steve K.
Apr 2018
Mark was quick to respond and gave an estimate. He had previously provided window repair, and seemed decent enough, so we hired him. This was May 25, 2017. Once we placed our deposit, things went down hill. When they got the window in and we scheduled the install, they constantly pushed back the date until finally we began calling repeatedly for them to complete our work. Remember, they had already taken a down payment. When they did come, they sent one man who couldn't complete the work during the daylight, but instead of coming back in the morning and finishing it up, the man continued to work through the darkness without sufficient lighting or being prepared for such an endeavor. Needless to say, he provided an incomplete service. Mark came out a few weeks later, to review the work. Yes weeks, because the windows they installed wouldn't open. Of course this wasn't their fault and so of course he needed the remainder of our payment. This was where I made a huge mistake, and paid the balance. When Mark did come out after the window company fixed the window, he acknowledged the work needed some additional care and stated he would come out and do it the following week while I was at work. Well, its April 27th, 2018 and he still hasn't come. He was supposed to be here this morning, but of course, he hasn't shown. I've delayed writing this review in hopes I could write it when the job was done, but its been nearly a year and I want to be sure everyone he might hire this company knows how they can be. Company finished the work on Wednesday, May 2nd.
Response from Legacy Window & Door LLC
"This is not an accurate review. The single window was installed in a timely manner. The homeowner had a concern initially about the caulk. The window always opened and closed and operated correctly. We did have a service set with the husband who travels and is only available on Fridays. The first Friday this was set up was cancelled due to weather. This past Saturday, May 5, the service was taken care of. ("
Charles J.
Feb 2018
We had used Legacy previously for windows and we called them about our kitchen project. Mark came back out and we discussed the goals we wanted and what our budget was.I showed Mark online the things we liked and he came back with a proposal that was workable. Legacy is not a huge company and we always spoke with Mark when we had questions. That was nice. The project was involved. In addition to the kitchen needing a new floor, fixtures, counter tops and cabinets, we cut a hole in the side of the house and put a large window there. More light in the kitchen is fantastic! The project took more than 2 months from start to finish. It was a little longer than we anticipated but we understood. Legacy has talented carpenters but not a lot of them. Mark and Robert both told us it would be nice and that can take a little time. They were right. The attention to detail was awesome. And as the project unfolded we did make small changes on the fly. Those were a difference maker. we love our new kitchen and we look forward to getting our master bath done next by Legacy. If you're considering a project, call these guys, nice people, easy to work with and the results have been great.
Mike S.
Jan 2018
We had an older home which needed a complete kitchen and bath update. Our remodeling job required extensive skills in carpentry, drywall, plumbing, cabinetry, finish trim work and painting. My wife and I were delighted with the finished appearance and the quality of the work. From start to finish, we were also impressed with the speed and efficiency of the entire process. In addition, we were happy to see how every effort was made to maintain a clean and safe work area.
Response from Legacy Window & Door LLC
"Legacy Window and Door is a full service general contractor that also specializes in building 3 and 4 season rooms and offering affordable kitchen and bath remodeling. At Legacy we are excited about the products we offer but the most important portion of our offering is our skilled carpenters lead by Robert. We strive to offer a value in the marketplace while doing everything right the first time. Please call or text us for a free estimate on baths and kitchens, windows, doors and 3 and 4 season rooms: 3174881464"
Gary R.
Jan 2018
No issues, felt they did a very good job. Would use them again.
Response from Legacy Window & Door LLC
"On this job we remodeled the kitchen and baths so the property can be put on the market for sale. Though our budget wasn't large for the scope and goals of the project we were able to update both baths. New granite counter tops in both baths, new cabinets and storage and in the master suite we completely remodeled the area by enlarging the shower area and using ceramic tile up to the ceiling. New bench for sitting, custom storage cabinets and new mirrors and sinks made this functional and beautiful. On the kitchen we replaced the floor, removed the island and expanded the kitchen into the former in eat area. We put new doors on all the cabinets and painted the rest. The new light fixtures really added spice to the room, no pun intended! New colors brightened and updated everything."
William R.
Jan 2018
Fantastic ... I will definitely use Legacy Window and Door in the future ... highly recommend them! I look forward to their workmanship on some exterior windows this Spring.
Response from Legacy Window & Door LLC
"It's always a special opportunity to be able to work on an entire home with the owners on multiple projects. Legacy completely remodeled both bathrooms and the kitchen. In the bathrooms everything was updated look wise and in practical terms. In the Master bath, the new shower area is spectacular. We also installed ceramic tile and painted the interior. Lastly we replaced all the windows in the home. With the triple pane glass, the home is now more quiet and definitely more energy efficient. Kudos to our project manager, Robert. The entire project went very smooth."
Ty R.
Jan 2018
Can't wait to have the other half of my windows replaced with Legacy. Very smooth operation. Any mess that might be made is cleaned up in a professional manor.
Response from Legacy Window & Door LLC
"Its always rewarding to work for a customer a second and third time. These folks first purchased 8 years ago in a home they have since sold. we just started replacing the windows in their home in the country. We installed Legacy Heritage series featuring triple pane glass."
Dan B.
Dec 2017
Update to a previous review. Quality of the windows and the workmanship was very good. Communication leading up to the project was still very poor.
Tim B.
Sep 2017
Two weeks after installation one of the doors wouldn't open. After our initial call to them it took 3 weeks for them to get it fixed. Several times during that period they would promise to come but wouldn't show up.
Response from Legacy Window & Door LLC
"This is a light commercial setting where we installed two steel service doors. When the installation was originally completed everything looked great and worked perfectly. Legacy was paid in full. Several weeks later we received a call that one of the door's lock sets was not working correctly. The door had apparently been hit on the interior, possibly with a dolly or forklift. This had pushed the door against the frame and damaged the lock set. Even though this type of damage is not typically covered under warranty Legacy bought a new lockset and replaced it. We fixed the damage they created at no cost to the customer. Again when we left everything was perfect."
Licensing
State Contractor License Requirements
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FAQ
Legacy Window & Door LLC is currently rated 4.5 overall out of 5.
Legacy Window & Door LLC accepts the following forms of payment: CreditCard
Yes, Legacy Window & Door LLC offers free project estimates.
No, Legacy Window & Door LLC does not offer eco-friendly accreditations.
No, Legacy Window & Door LLC does not offer a senior discount.
Yes, Legacy Window & Door LLC offers emergency services.
No, Legacy Window & Door LLC does not offer warranties.