With Angi since June 2009
Service Provider ResponseThis project was 95% complete when the homeowner quit paying installments and demanded substantial work be added for free that was not on the order. We will explain what happened and the members can draw their conclusion. Legacy will not be intimidated and we will definitely not be extorted with the threat of a negative review. We built this homeowner a beautiful 22 x 16 room addition. When we left the room was 100% complete on the exterior and the interior was complete except for drywall finish and floor. Despite everything nearly complete, the homeowner claimed we completed 50% of the project. Here’s what we did. Plese keep in mind the exterior is 100% complete. 1. Deep crawl space foundation for storage opportunity. 2. Gable roof with cathedral ceiling and tongue and groove interior. 3. Exterior has Hardie siding, cedar trim and is painted and complete with roof, shingles,gutters. 4. The windows were upgraded to Jeld Wen gliding windows with transoms. There are 22 windows and a patio door in this room. These are wood clad with white wood interior windows not vinyl. The window and patio door cost was $14,000. This was not in the original plan. 5. The interior was insulated and drywall hung. The ceiling was finished, the electric was done. They also have an expensive door they ordered that they are now claiming they didn't order even though it is on the contract. It's a 12' four panel Pella wood clad door. It cost us $3600 and we don't have anything we can do with it. The homeowner has paid us $28,630 to date. The homeowner was demanding we install an HVAC system because we spoke about. They also demanded we install a floor in the crawl space with a deck area outside the entrance so they could use it as a storage unit. It's not on the contract. We currently have 5 job sites under construction. If you’d like to visit a Legacy job site and see our work and interact with our workers and homeowners please let us know. Free estimates are available by calling 317 488-1464.
Service Provider ResponseWe have never been to this address. How can Angie's list let someone post a review on a job stie we were never at and for a homeowner we never did any work for? We have asked Angie's list to remove the review. 1. We have never been to this address. 2. We never did work for this person. Please remove this review.
Service Provider ResponseWe have resolved this with the homowner and this review was supposed to be taken down.
Service Provider ResponseThis homeowner replaced cheap builder grade single hungs for our private label Heritage series double hungs and casements. All the glass is triple pane which maximizes energy efficiency and makes the interior of our homes much more quiet. These folks ended up replacing a number of single hungs with double casement windows. They did this in the master bedroom and the dining room. These rooms are at the back of the house and it created a nice look.
Service Provider ResponseWindows make a difference inside and out on a home. In this situation the windows were old, inefficient and no longer looked great. Legacy's casement windows deliver maximum energy efficiency and these folks also had triple pane glass in their new windows. With Legacy's lifetime free service plan, our homeowners can rest assured their purchase is protected today and down the road.
Service Provider ResponseThis homeowner had Pella casements installed. Pella is a popular choice for homeowners who want interior wood finish. Pella also offers more than 20 exterior colors which enables us to custom design the color palette with the customers. To learn more about Legacy Pella windows and our entire inventory of windows and doors please call, text or email us for a free no obligation estimate.
Service Provider ResponseWe were happy to provide help to this homeowner.
Service Provider ResponseThis project turned out well but we did have a delay when we experienced a worker related issue. We are sorry there was a time issue but the end product did turn out beautiful and under budget.
Service Provider ResponseWe appreciate the kind words of this customer. We always strive to do our best.
Service Provider ResponseTwo years ago we built a custom screen porch for these folks. This time we replaced their windows and two doors. The home was built in 1992 and had original wood casement windows. We offer homeowners the choice of Andersen, Pella or Jeld Wen for wood clad replacement. On this particular job the homeowners choose Pella. Pella offers a wide range of exterior colors at an affordable price. The home has a number of single, double, triple and two quad casements. When replacing original casement windows, it's necessary to remove the full frame of the existing casement. This is the only way to get the size of the windows the home needs. We also installed two doors. The first was a service door leading into the garage. We updated the look with a more interesting panel and made the door an outswing door. Impossible to kick in, great security plus the door opens out -- no more hitting the bikes inside with the door panel. The front door is a Provia stained fiberglass door. Provia is an Amish door line with living room quality stain surface plus more options on stain colors than anyone else.
Service Provider ResponseWhenever we replace all the windows in a home the impact is dramatic. In this particular remodel we removed all the vinyl single hung windows and replaced them with our Heritage series. Not only is the Heritage the most attractive vinyl replacement window on the market (no tilt latches, they're internal) with its wood window look but it is one of the most energy efficient window on the market. Here's the NFRC numbers: U value: .20 SHGC: .24 VT: 48. AI: -,.03 With 1" glass size and a true lifetime warranty the Heritage is the best replacement value in Central Indiana. Shop and compare with a Free estimate for your project.
Service Provider ResponseThis was such a rewarding project to work with our homeowners on. A young couple in their first home and in an area continues to develop. By utilizing our Heritage series we were able to affordably put in triple pane windows with a vinyl profile that looks like a wood window.
Service Provider ResponseThis is not an accurate review. The single window was installed in a timely manner. The homeowner had a concern initially about the caulk. The window always opened and closed and operated correctly. We did have a service set with the husband who travels and is only available on Fridays. The first Friday this was set up was cancelled due to weather. This past Saturday, May 5, the service was taken care of. (
Service Provider ResponseLegacy Window and Door is a full service general contractor that also specializes in building 3 and 4 season rooms and offering affordable kitchen and bath remodeling. At Legacy we are excited about the products we offer but the most important portion of our offering is our skilled carpenters lead by Robert. We strive to offer a value in the marketplace while doing everything right the first time. Please call or text us for a free estimate on baths and kitchens, windows, doors and 3 and 4 season rooms: 3174881464
Service Provider ResponseOn this job we remodeled the kitchen and baths so the property can be put on the market for sale. Though our budget wasn't large for the scope and goals of the project we were able to update both baths. New granite counter tops in both baths, new cabinets and storage and in the master suite we completely remodeled the area by enlarging the shower area and using ceramic tile up to the ceiling. New bench for sitting, custom storage cabinets and new mirrors and sinks made this functional and beautiful. On the kitchen we replaced the floor, removed the island and expanded the kitchen into the former in eat area. We put new doors on all the cabinets and painted the rest. The new light fixtures really added spice to the room, no pun intended! New colors brightened and updated everything.
Service Provider ResponseIt's always a special opportunity to be able to work on an entire home with the owners on multiple projects. Legacy completely remodeled both bathrooms and the kitchen. In the bathrooms everything was updated look wise and in practical terms. In the Master bath, the new shower area is spectacular. We also installed ceramic tile and painted the interior. Lastly we replaced all the windows in the home. With the triple pane glass, the home is now more quiet and definitely more energy efficient. Kudos to our project manager, Robert. The entire project went very smooth.
Service Provider ResponseIts always rewarding to work for a customer a second and third time. These folks first purchased 8 years ago in a home they have since sold. we just started replacing the windows in their home in the country. We installed Legacy Heritage series featuring triple pane glass.
Service Provider ResponseThis is a light commercial setting where we installed two steel service doors. When the installation was originally completed everything looked great and worked perfectly. Legacy was paid in full. Several weeks later we received a call that one of the door's lock sets was not working correctly. The door had apparently been hit on the interior, possibly with a dolly or forklift. This had pushed the door against the frame and damaged the lock set. Even though this type of damage is not typically covered under warranty Legacy bought a new lockset and replaced it. We fixed the damage they created at no cost to the customer. Again when we left everything was perfect.
Service Provider ResponseThis homeowner had a large basement window that had apparently been intentionally broken. We secured the window and have ordered, rush ordered, a replacement. Small jobs, large jobs, Legacy appreciates the opportunity to meet and discuss your project. Our estimates are free and there is never an obligation.
Legacy Window & Door LLC is currently rated 4.5 overall out of 5.
Legacy Window & Door LLC is open:
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 10:00 AM - 3:00 PM
Saturday: 10:00 AM - 1:00 PM
Legacy Window & Door LLC accepts the following forms of payment: MasterCard, Discover, Check, Visa, Financing Available, American Express, PayPal
Yes, Legacy Window & Door LLC offers free project estimates.
Yes, Legacy Window & Door LLC offers eco-friendly accreditations.
No, Legacy Window & Door LLC does not offer a senior discount.
Yes, Legacy Window & Door LLC offers emergency services.
Legacy Window & Door LLC offers the following services: We are a full service general contractor. We offer window and door replacement, 3 and 4 season rooms, kitchen and bath remodeling and so much more. The strength of our organization is our quality labor and commitment to using the best materials.
With over 20 years of window experience, we are here to help you with all your installation and warranty needs that come your way. We are THE value dealer in the central Indiana market for quality windows. We offer triple pane windows with a true lifetime warranty at the same price, and sometimes lower, than the majority of window companies that offer ordinary dual pane windows. Our window manufacturer has won the Energy Star partner of the year award for the last 7 years! The current windows we offer to our homeowners already meet and exceed the Energy Star Most Efficient requirements to qualify for the Energy Star tax credit.
We have the experience and dedication to get the job done right! Specializing in masonry services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today! Please call (317) 640-2670 for immediate assistance
We can now offer our complete window price list to our Angie's List customers before you even schedule an appointment with us. We're the easiest company in town and we LOVE our Angie's List customers. To get our complete price list go to WindowUniverseIndy.com/prices. We offer energy efficient replacement windows and doors to homeowners and businesses all over the Indy area! We have a full line of products to meet the needs of all of our customers. From the budget minded to the performance oriented, we offer the full range of products and we let you decide what is right for your home. ALL of our products come with a complete transferable lifetime warranty that even includes glass breakage. Best of all, everything we do is backed by our 110% Best Value Guarantee which ensures there is no company on Angie's List offering a better deal. Give us a ring today, we offer exact quotes (not estimates) for FREE. Thanks for taking the time to meet with us to discuss your project!