Get matched with top appliance salespeople in Gila Bend, AZ

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Excellent job very knowledge in work being done"

"Dillan at Bruce's Air Conditioning is great! He was prompt, knowledgeable, and thorough when assessing the concern with my air conditioner. Dillan explained the issue to me, offered solutions, and was receptive to my questions. I will be using Bruce Air in the future when I need a service or a new unit installed!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I have used B&B appliances for many years for new purchases as well as repairs this time around something is changed with in-home repairs. Which was not communicated when I made the appointment for service call. Max down Paid $100 for a service call for my washing machine that is making grinding noises. $100 for the tech to come out and say Yep sounds like there’s something wrong maybe something stuck inside not sure but we don’t do labor intensive work here so we’ll have to bring it to the shop that’ll cost $400 just to take it in. I was told when I called it would be $100 service call plus parts. nothing about they don’t do work here at the home. I never would’ve scheduled the call for them to come out knowing that they don’t do the work on site! How does this make any sense? In this economy is not feasible for people to pay $100 just for somebody to come to their home to tell them that something is broken ! obviously that’s why the call was made. Service calls sound like they are just just a money grab. Tried calling and talking with the service manager about my issue and that it would be nice if they would explain when the appointments are made that the work may not be able to be done onsite. He pretty much talked over me. The entire time would not listen. Told them that I would not be using their business anymore and he told me then don’t. I’m not sure what happened to the customer service in this company, but it has gone to crap and I will not be using this company and I will not be referring this company out anymore. I hope that the owner of this company. UPDATE: Washer was able to be fixed on site without the need of special tools/EQ or the need to take into the shop by a handyman found on Next Door app. He knew immedialty what the sound was and with the simple removal of a few screws was able to remove a tube of liquid eyeliner stuck between the drum. B&B services calls are a scamming money grab! BEWARE"

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"