Frost Appliance

very well no more problems

They were excellent. They told me the part I needed was going to be expensive and they would check around to find the least expensive one they could. They advised I may want to replace the washing machine instead and I really appreciated their honesty. They will be calling me back tomorrow. I don't think I could ask for better customer service than that.

came out inspected removed a comb . It ran for 1 load and died again. they came back out and said it was probably a main Board. Decided to rep;ace the washer and Dryer. they were 13 years old

The whole process was well done. The repairman was knowledgeable and he did an excellent job.

Great. Everything back in working order

Everything went smoothly!

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Chad showed up on time was very personable and professional. Cleaned up after himself and did an excellent job.

The office was knowledgeable, the repair men polite and efficient, the charges were very reasonable.

They were nice people. They did a good job. The price was probably fair. We look around. It was a motherboard that we needed. He ordered the part, came back the next day, put it in, and it's worked fine. They are reliable. Very professional.

This was one of the best service repairs I gave ever had. I found them on Angie's List, typed in my problem, got a call from their office 30 minutes later, she talked me through a few things I might do to trouble shoot it and the repairman was here the next morning. He was knowledgeable, nice, quick, and fixed it perfectly.

Engineer was very knowledgeable and helpful and suggested it would not be economical to repair the machine and we should replace it

This is the first time I've been compelled to write a review on Angie's List. Our wall oven died, and we called Frost based on the reviews. From the moment we called to schedule the appointment, through the service call itself, we could not have been more impressed. They called in advance to set the window, showed up on time, diagnosed the problem, and fixed it. It turned out to be a minor issue, but they've earned a new loyal customer for all our future appliance repairs.

Very well he was very informative. .he explained what needed to be done and how he was going to fix it.

So pleased with work, explanation, cost, professionalism that we're telling our neighbors. Highly recommend.

Chad, the repairman, found quickly that the safety switch that prevents the washing machine lid from being opened when the agitator is moving, was not being activated. He made a simple adjustment and the machine works great. What honesty and level of competency. Frost Appliance has a dedicated customer.

Three attempts were required before the repair was completed. First time - recommended that reverse osmosis unit be services to improve water pressure to icemaker. That didn't do it. Second - icemaker was replaced. That didn't do it. Third - replaced solenoid that controlled water to icemaker. If the troubleshooting which found the bad solenoid the third time had been done the first time, the second two visits might not have been necessary. They did not charge for the third visit or the solenoid.

unknown

Fixed the problem in 29 minutes. Give them double cudos, gave me bad part after the repair.

The seals in the washer dried up and needed repaired. The technician that came out was very nice, efficient, did what he was supposed to, and was very pleasant (I'm sorry, I can't remember his name).

Repair was done quickly and resolved the problem.

Mickey showed up on time and was very thorough in explaining our repair problem. Sadly we will be needing a new washing machine, but it was time. Mickey even looked at our fridge and made one small repair for us in addition. He was very professional and personable, and so is the lady in the front office. She was very helpful on the phone. We will definitely be using Frost Appliance in the future and recommending them to friends.

unknown

Very good experience.

He came out and worked on my stove. He showed up and did not have all the rights tools, so he left and went to get new ones. He did not charge me for the first official visit. He is a hard worker, and everything is working good now.