Get matched with top masons in Lagrange, OH

"We hired concrete solutions to replace our driveway. A gentleman named John, visited our home and he seemed very knowledgeable and professional and assured us that he has been in business for many years and that we could trust and that he would do a good job. We initially were only going to do only a portion of the driveway but he convinced us to do the entire driveway. He also said he would do a couple of panels and sidewalks to the side of the driveway near the garage. Although, there was nothing wrong with those panels. Upon completion of the project, the driveway looked very attractive and we were satisfied with the driveway. We experienced a problem when it rains, especially when it rains hard. When there was a hard rain, the washer in the driveway blown like a river into our garage. We have lived in our home since 1982 and we've never had this problem. When we contacted John, he immediately become defensive and started yelling and was very mean and acted like a bully. He insisted that we have a problem before he replaced the driveway. He also called our daughter a liar when she told him we never had the problem before. He told us that we now needed a new garage floor and he would give us a deal on the garage floor. And instead of charging $4500 for the garage doors, that we would only charge $4000. Bottomline is this, we did not have a problem with water from the driveway coming into our garage and now we have a sever problem. We have to place multiple blankets in our garage to stock up the water when it rains. We are in our 60s and we have never written a bad review for anything in our lives and never sued anyone. We are very disappointed in Concrete Pro's LLC / Solutions and believe that they have made a serious error that has caused us a tremendous amount of stress. We regret that we felt it necessary to write this review but want others to be aware that John of Concrete Pro's LLC/ Solutions maybe disingenuous. They can form their own opinion but our experience has been very upsetting. Thank you."

"The service went well and as hoped for. Their cost was reasonable compared to many other companies."

"I recently booked with Concrete Masonry LLC through Angi to tear out and replace some cracked pads on my driveway. They tore the pads out about two weeks or so ago (cracking multiple other pads in the process but they pnly ate the cost of one pad, they left a broken pad unreplaced) and they also damaged a fake turf yard i have installed. They destroyed the edge of the turf and now I have to pay out of pocket to get it repaired. They came on Friday 5/9 to do the pour. They showed up unannounced. The pour began at 1130am and they left before 130pm. They poured somewhere around 2-3 yards of concrete, there is no way to properly finish that amount of concrete in under 2 hours and I have verification on my ring doorbell of their time leaving. What I have been left with has been described to me from 2 separate contractors plus additional family member in the trade as the worst quality flat work job they have ever seen. One is another Angi certified pro who I plan to use to fix this job. My father is also a concrete contractor in PA and said in 40 years he has never seen a driveway this bad based on pictures I sent him. You can look at my sidewalk, the rest of my driveway, any of my neighbors' concrete driveways and see this quality is unacceptable and looks like someone did the job who has never finished concrete before. I have already paid this contractor, Concrete Masonry, $5,000.00 and this will cost me $7,000 per a signed conctract with another contractor to get this fixed plus fix my turf yard they damaged (original cost was over $13,000). They cashed my checks as Concrete Masonry LLC but the business info I am finding online linked to the owner is a company called Masonary Repair and Replacement Services based in Brook Park, OH registered to John Morris. He emailed me the quote from an email with the same name. This job is so bad that I feel I need to pursue legal action against this individual if they do not repay me. I cannot let this contractor try to fix this job, I dont not believe they actually have the capability to do so. I have found out today the contractor did not pull proper permitting and skipped inspections required by my city. This is the responsibility of the contractor. He also left concrete washout in the road and in my yard. The city of Lakewood also stated he is not registered, licensed or bonded with the city. You can contact the Lakewood Building Department at (216) 521-7580 to verify this claim (as well as Concrete Masonry not pulling the required permits and skipping inspections). In addition to the horrible quality of the work and damage to my property, the concrete he put in us holding standing water in multiple areas. It has rained since the pour and i can verify that most of the areas they poured holding standing water. This is a clear sign of lack of knowledge or just disregard for quality. A concrete driveway should never have standing water. I have submitted complaints in regards to this. I will attach pictures details the lack of quality and terrible work product. You can also see the pictures I previously submitted if you look at complaints #18088642 and #18128139."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"done a good job stayed late to finish"

"They were prompt with getting us scheduled for an estimate. When they came out they were through and I felt confident moving forward with them, a very no nonsense approach which is appreciated! The estimate was less than what we had been quoted from other companies. When they came and did the work the crew was extremely friendly and Mark was great with customer services all throughout the process. We’ll definitely be working with them again for our next concrete project."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"There wasn't a clear job understanding given to me on which way I should go with the job, either inside versus outside of the basement walls. They did do the outside walls but didn't acknowledge that the other side (front area) would also have water issues. We had another water leak again, and a lot of water came in the front. They didn't solve my issue, and then they didn't offer a discount to do the inside. They left a muddy mess on the outside of the first job as well, and the steps were also muddy when they put in the beams. I went with competition for the second part."

"Mekhi was very good at keeping me in the loop as to what was going to happen, what did happen and what the next steps would be. He was well informed and very knowledgeable about the system and what my waterproofing plan was. Mekhi, Jaheim and the whole crew were very professional and respectful of our house and yard. The basement already seems and looks better. The guys did a fantastic job. Thank you so much for your help. My sister had referred me to them, if everything keeps going well with the new system I'll be recommending them as well. The whole staff has been great to work with and everyone seems to be on top of the project."

"In a few words, they were responsive, respectful, and professional. I would hire them again."