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  • Verified reviews icon60
    Verified water softener services reviews

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"Larry Scott is excellent, professional, very friendly, fair in price and very responsive."

Elizabeth S on February 2020

I Have Been In The Plumbing Field For 28 Years And Have Seen A lot Of Situations In That Amount Of Time, And I Believe That That Kind Of Experience Is To Your Advantage! Master Plumbing Services, (Owner) Larry Scott

"Larry Scott is excellent, professional, very friendly, fair in price and very responsive."

Elizabeth S on February 2020


"These folks are top-notch! We are building a house, on our own, so we have dealt with a lot of different companies and contractors, and West Jefferson Plumbing and Heating sets the standard.... really.... Do what you say, when you say it, at the agreed price, and do it correctly.... Sooooo many companies do not (way too many); WSJ is the company you want doing all of your plumbing and AC and/or Furnace work. They did an excellent job with our Lennox Furnaces and AC (we needed 2 complete systems)..... Pricing was good, work was excellent, response was awesome, communication was great! Can't say enough about how happy we are with this work, and having found West Jefferson Plumbing and Heating."

David M on July 2024

Family owned.

"These folks are top-notch! We are building a house, on our own, so we have dealt with a lot of different companies and contractors, and West Jefferson Plumbing and Heating sets the standard.... really.... Do what you say, when you say it, at the agreed price, and do it correctly.... Sooooo many companies do not (way too many); WSJ is the company you want doing all of your plumbing and AC and/or Furnace work. They did an excellent job with our Lennox Furnaces and AC (we needed 2 complete systems)..... Pricing was good, work was excellent, response was awesome, communication was great! Can't say enough about how happy we are with this work, and having found West Jefferson Plumbing and Heating."

David M on July 2024



Avatar for Cruikshank Plumbing Co

Cruikshank Plumbing Co

4.92(
271
)

Cruikshank Plumbing Co

4.92(
271
)
Customers say: Super punctual
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers

Cruikshank Enterprises, Inc DBA Cruikshank Plumbing, was founded and incorporated in 1993 by principals Mark and Verna Cruikshank. For commercial new construction and remodeling needs, we provide plumbing expertise of the highest standard. Our commitment to quality is the reason why so many general contractors prefer our company and utilize our services job after job. Experience: Our seasoned project managers provide our company with over 68 years of combined job management experience in both new and remodel construction. Training is top priority at Cruikshank Plumbing. In addition to a Journeyman’s license, all project managers are trained through and have graduated from the Associated Plumbing and Hydronics Contractors (APHC) Apprenticeship Program, of which Cruikshank Plumbing has been a member since inception. We currently employ 10 people, including principals, and are located in Pataskala, Ohio, just 15 miles east of Columbus. We pride our company on providing our employees with outstanding benefits and a quality work environment. Our diversified staff enables us to meet the plumbing needs of the Central Ohio area. Our safety record speaks for itself. Our company safety management programs have enabled us to provide our employees and clients with a safe, clean, drug-free work environment. We have never had lost time injury. We are currently a member of the Better Business Bureau, The Builder’s Exchange and the APHC Apprenticeship Program and hold a clean record with Dun and Bradstreet. Our commitment to quality and our ability to complete a job on a timely manner has enabled us to develop a reputation for excellence in the plumbing field. Our desire to provide ongoing warranty to maintenance is accomplished through our competent service team with over 17 years of experience in commercial, industrial and residential service work. Additional DBA - Cruikshank Enterprises Inc. Additional contact name - Verna Cruikshank.

"Showed up on time. Replace 70+ year old leaking cast iron waste pipe with pvc and new cleanout. Did an excellent job. Couldn't be happier. Less expensive than any other estimate. No subs."

Sheri l on July 2021

Cruikshank Enterprises, Inc DBA Cruikshank Plumbing, was founded and incorporated in 1993 by principals Mark and Verna Cruikshank. For commercial new construction and remodeling needs, we provide plumbing expertise of the highest standard. Our commitment to quality is the reason why so many general contractors prefer our company and utilize our services job after job. Experience: Our seasoned project managers provide our company with over 68 years of combined job management experience in both new and remodel construction. Training is top priority at Cruikshank Plumbing. In addition to a Journeyman’s license, all project managers are trained through and have graduated from the Associated Plumbing and Hydronics Contractors (APHC) Apprenticeship Program, of which Cruikshank Plumbing has been a member since inception. We currently employ 10 people, including principals, and are located in Pataskala, Ohio, just 15 miles east of Columbus. We pride our company on providing our employees with outstanding benefits and a quality work environment. Our diversified staff enables us to meet the plumbing needs of the Central Ohio area. Our safety record speaks for itself. Our company safety management programs have enabled us to provide our employees and clients with a safe, clean, drug-free work environment. We have never had lost time injury. We are currently a member of the Better Business Bureau, The Builder’s Exchange and the APHC Apprenticeship Program and hold a clean record with Dun and Bradstreet. Our commitment to quality and our ability to complete a job on a timely manner has enabled us to develop a reputation for excellence in the plumbing field. Our desire to provide ongoing warranty to maintenance is accomplished through our competent service team with over 17 years of experience in commercial, industrial and residential service work. Additional DBA - Cruikshank Enterprises Inc. Additional contact name - Verna Cruikshank.

"Showed up on time. Replace 70+ year old leaking cast iron waste pipe with pvc and new cleanout. Did an excellent job. Couldn't be happier. Less expensive than any other estimate. No subs."

Sheri l on July 2021


Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


Avatar for Aqua Systems

Aqua Systems

4.86(
145
)

Aqua Systems

4.86(
145
)
Customers say: True professional
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

6 Employees. No Subs. Cost Is Determined By The Job. When we started our company back in 1959, a home visit by an Aqua Systems sales representative was the most convenient way to discover the attributes of our products. But families today are a lot more time-starved. You may want the best quality water, but a 90-minute presentation in your living room is not necessarily the best use of your time.

"I purchased a very rural home in 2017 and found it had very hard water with lots of iron. Aqua Systems fixed everything. The home's water system was leased from a company that begins with "H". Their system constantly allowed iron to leak through ruining clothes. Bath and dish water would turn dark in just a few minutes. I bought Iron Out in bulk. They were out twice a month for 8 months trying to fix and tweek the system. "H" even replaced the both the softener and iron filter with no success. As a result, I contacted six different water treatment providers, brought them each into my home for water testing and sales pitches. I researched water treatment and read up from different extension offices. (University of Georgia and Penn State both have a lot of info online). I can tell you half the salesmen didn't know what they were talking about. Mike Jackson with Aqua Systems was the exception. He knew exactly what was going on and how to treat it. They also offered the latest technology in dealing with the iron. "H" had old school tech (potassium permanganate) which Lowes or Home Depot doesn't even sell anymore to maintain the system. Plus it is a harmful chemical. I was hesitant to purchase a system since I was burned by the lease from "H". I thought they had the answer when I signed a lease. I was able to get out of their lease since they didn't keep their end of the lease - they didn't provide good water. Aqua Systems gave me a lease with the option to buy. Try out their product and 100% satisfaction guarantee. It has been more than six months now and I could not be happier with our water. Not one problem with iron and a R/O system with incredible pressure. Trust me. I did all the research... I interviewed all the companies. You will be happy with Aqua Systems."

SHANE O on January 2019

6 Employees. No Subs. Cost Is Determined By The Job. When we started our company back in 1959, a home visit by an Aqua Systems sales representative was the most convenient way to discover the attributes of our products. But families today are a lot more time-starved. You may want the best quality water, but a 90-minute presentation in your living room is not necessarily the best use of your time.

"I purchased a very rural home in 2017 and found it had very hard water with lots of iron. Aqua Systems fixed everything. The home's water system was leased from a company that begins with "H". Their system constantly allowed iron to leak through ruining clothes. Bath and dish water would turn dark in just a few minutes. I bought Iron Out in bulk. They were out twice a month for 8 months trying to fix and tweek the system. "H" even replaced the both the softener and iron filter with no success. As a result, I contacted six different water treatment providers, brought them each into my home for water testing and sales pitches. I researched water treatment and read up from different extension offices. (University of Georgia and Penn State both have a lot of info online). I can tell you half the salesmen didn't know what they were talking about. Mike Jackson with Aqua Systems was the exception. He knew exactly what was going on and how to treat it. They also offered the latest technology in dealing with the iron. "H" had old school tech (potassium permanganate) which Lowes or Home Depot doesn't even sell anymore to maintain the system. Plus it is a harmful chemical. I was hesitant to purchase a system since I was burned by the lease from "H". I thought they had the answer when I signed a lease. I was able to get out of their lease since they didn't keep their end of the lease - they didn't provide good water. Aqua Systems gave me a lease with the option to buy. Try out their product and 100% satisfaction guarantee. It has been more than six months now and I could not be happier with our water. Not one problem with iron and a R/O system with incredible pressure. Trust me. I did all the research... I interviewed all the companies. You will be happy with Aqua Systems."

SHANE O on January 2019


Avatar for Midwest Water Systems

Midwest Water Systems

5.00(
31
)

Midwest Water Systems

5.00(
31
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Midwest Water Softeners is a water conditioning and purifying company in Central Ohio. We believe that EVERYONE should have PERFECT WATER FOR LIFE because pure and great tasting water is one of the very best quality of life benefits anyone can enjoy. With more than 22 years in the water conditioning and purification industry, Midwest Water offers sales, service, and installation in a vast number of water treatment applications in and around the Central Ohio area. RIGHT NOW we are offering our premium Vesta Water Softener with a LIFETIME WARRANTY and 10% off to all Angie's List Customers. Please see the DEALS tab for more information!

"The service was excellent and the repairman was quite knowledgeable and professional. I would not hesitate to call them again when in need of service."

Larry N on November 2023

Midwest Water Softeners is a water conditioning and purifying company in Central Ohio. We believe that EVERYONE should have PERFECT WATER FOR LIFE because pure and great tasting water is one of the very best quality of life benefits anyone can enjoy. With more than 22 years in the water conditioning and purification industry, Midwest Water offers sales, service, and installation in a vast number of water treatment applications in and around the Central Ohio area. RIGHT NOW we are offering our premium Vesta Water Softener with a LIFETIME WARRANTY and 10% off to all Angie's List Customers. Please see the DEALS tab for more information!

"The service was excellent and the repairman was quite knowledgeable and professional. I would not hesitate to call them again when in need of service."

Larry N on November 2023


"Gary and Matt and their team were professional, knowledgeable, and cost-aware. The well is now 30 years old and needed a lot of work. They did everything in a step-wise matter, explaining to us each step. A+!!!!"

Gerard N on October 2019

Not only are we well drilling contractors, but we also provide custom well construction. Our trained experts offer quality water well pump service & water treatment service. Call for healthier water!

"Gary and Matt and their team were professional, knowledgeable, and cost-aware. The well is now 30 years old and needed a lot of work. They did everything in a step-wise matter, explaining to us each step. A+!!!!"

Gerard N on October 2019


Avatar for McDermott Plumbing

McDermott Plumbing

4.84(
336
)

McDermott Plumbing

4.84(
336
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

"Sometimes you live and learn and sometimes you live and get burned and that was our experience with McDermott Plumbing. The leak began before Xmas and Mr. McDermott himself showed up to do the job. We were charged $99 for the service call. He thought the issue was that the toilet needed to be reseated. That was another $249, so we're out $300 for this. Two days later the dripping starts again and I call McDermott Plumbing again. Because of sickness, they can't get out until 01/19/22. Fine--but I get a nagging feeling that I need to make sure I'm not paying another $99 for a problem that wasn't fixed the first time. I call back and get an answering service and I leave a message. No call back on the 18th, so I call and get McDermott himself. He says he's not going to charge me for a service call. What he IS going to charge me is $129 for "an inspection fee" but he'll take that off of any repair work that costs over $400. Deciding "fool me once/fool me twice" wasn't a game I wanted to play, I canceled the appointment and called a handyman instead. When he came out to check the leak, he also checked the seating of the toilet and found all McPherson had done was add more sealant ON TOP of the existing sealant! It was a goopy, nasty-looking MESS (here's where I wish Angi allowed pictures to be included in these reviews). The handyman went to the hardware store for a new, extra-thick wax ring, something he said the other guy should have done in the first place. This was a nightmarish experience from the beginning. I try to trust professionals will do professional work, but that's not what happened with McPherson Plumbing. I regret having called them and under no circumstances would I ever use their "services" again. If there were a way to give a half-star or none at all for this rotten experience, I would do it."

Jeff W on January 2022

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

"Sometimes you live and learn and sometimes you live and get burned and that was our experience with McDermott Plumbing. The leak began before Xmas and Mr. McDermott himself showed up to do the job. We were charged $99 for the service call. He thought the issue was that the toilet needed to be reseated. That was another $249, so we're out $300 for this. Two days later the dripping starts again and I call McDermott Plumbing again. Because of sickness, they can't get out until 01/19/22. Fine--but I get a nagging feeling that I need to make sure I'm not paying another $99 for a problem that wasn't fixed the first time. I call back and get an answering service and I leave a message. No call back on the 18th, so I call and get McDermott himself. He says he's not going to charge me for a service call. What he IS going to charge me is $129 for "an inspection fee" but he'll take that off of any repair work that costs over $400. Deciding "fool me once/fool me twice" wasn't a game I wanted to play, I canceled the appointment and called a handyman instead. When he came out to check the leak, he also checked the seating of the toilet and found all McPherson had done was add more sealant ON TOP of the existing sealant! It was a goopy, nasty-looking MESS (here's where I wish Angi allowed pictures to be included in these reviews). The handyman went to the hardware store for a new, extra-thick wax ring, something he said the other guy should have done in the first place. This was a nightmarish experience from the beginning. I try to trust professionals will do professional work, but that's not what happened with McPherson Plumbing. I regret having called them and under no circumstances would I ever use their "services" again. If there were a way to give a half-star or none at all for this rotten experience, I would do it."

Jeff W on January 2022

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Water Softeners questions, answered by experts

Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.

It’s sometimes possible to install a water softener yourself, but it’s usually better to hire a water softener professional to get the job done. Water softeners involve plumbing and electrical work, which usually require permits and a certified expert to sign off on the work. Not only is it dangerous to work with these utility lines, but it’s also not legal in many areas. Plus, improper installation or system sizing might not fix your hard water issue and could lead to an increased risk of leaks, fires, and other property damage. 

Drinking hard water is not known to have any negative health impacts. Using hard water can lead to dry skin and hair, and the minerals in hard water can build up in pipes, faucets, and appliances. Hard water is more of a threat to your plumbing than it is to your health.

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

The Hilliard, OH homeowners’ guide to water softener services

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