Drain Connection
About us
3 employees. No subs. Cost is determined by the job. No travel charges. No service fees. License #: 33308.
Business highlights
33 years of experience
Services we offer
Complete plumbing services, sewer & drain cleaning, sump pumps, underground downspout repair & replacement & plumbing repair.
Amenities
Free Estimates
Yes
Reviews
4.9500 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
5% | ||
1% | ||
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Showing 1-25 of 500 reviews
Beth A.
Aug 2017
Very experienced and very professional--no shortcuts taken. The job was done right, even when they encountered problems with summer storms, etc.
BARB S.
Jul 2017
Andrew answered my initial call promptly and arranged time to come to my home for estimate. I paid $100 to have the drain snaked to determine if the drain was clogged or collapsed. Andrew wanted to cut through the driveway pad extension to run the new drainpipe, as that would be more direct line connection. I don't want to cut the pad, as to replace the concrete would be unsightly and not adhere well to the original concrete (and I'd have to incur additional time and expense for quotes from companies to do small-job concrete patch).
MARY G.
Jul 2017
They were supposed to have cleared the outside drain. I don't know what is involved in that. I only know that when it rained today I had a lot of water in my basement. I will have to find someone else to take care of the problem. What I paid the Drain Connection previously was a waste of money.
Scott H.
May 2017
They did an excellent job. They carefully tore off and replaced the sod after they dug the trench and installed the pipe. They did everything they said they were going to do and completed the job in one day. Everything looks and works great!
MARY G.
May 2017
I had hired Drain Connection in the past and all went well. Recently hired them to check my outside drains and the appointment time I was given was 2:30. I was in my basement a while between 1 and 1:30 with washer and dryer running. I was upstairs by 2 and heard a knock. Drain Connection man was there and complained that he had knocked on my door and rung the doorbell but got no answer. I explained that I was in my basement and hand’t heard him. He was not satisfied with my explanation and just glowed at me, looking very angry. He said he had done the work. I paid him and he left. I kept wondering if I had written down the wrong appointment time and I called to apologize if I had got the time wrong. I got a call back later and the person was extremely rude, mocked me in a tone of voice that I do not use and laughed at me. He never did answer my question which was to verify the appointment time. I still don’t know if I had gotten that wrong, but regardless, hie rudeness was inexcusable. I didn’t know that I was expected to sit by my front door all day in case they showed up early.
Marilyn F.
May 2017
They were great, The price was really good for that service.
KENNETH H.
Apr 2017
Everything went great. Tyler and Adam arrived early to get started and worked throughout the day to complete the job. They were professional and courteous. I got a good explanation of everything they were planning on doing before they started and they followed through with all of it. Good cleanup work. I am very satisfied.
Lauren B.
Dec 2016
They did a great job and very efficient
Stephen M.
Nov 2016
Andrew Kiefner and his colleague did an outstanding job on our exterior drains. We first called Andrew very late afternoon on 12/14/2015, heard back from him at 8:30 AM the next day 12/15/2015, he arrived at our house at 11:50 AM, and our first two drains were snaked, tested, and the ``root log'' removed by 12:30 PM. They did both drains for the price of one! I did not realize the third drain was blocked so we did not look at that one. I realized this later and called them back at 8:30 AM on 12/16/2015. They called me back 5 minutes later, and we scheduled in the third drain work for Monday, 12/21/2015 at 8:00 AM. Despite a heavy rain-storm, they arrived at 8:00 AM, 12/21/2015, and did the described significant work on our third drain. Andrew Kiefner and his colleague were extremely efficient, professional, and helpful in all ways. We got great value, service, more than our money's worth, and would most definitely use them again.
P F.
Nov 2016
1, Work was satisfactorily completed with minimum disruption to the lawn. Drain water now goes into the street, 2, Gaps in the downspouts have been taken care of.
Liz J.
Oct 2016
I am very pleased with the work completed by Drain Connection. During the call, an estimated price was provided. They were able to come out the day after I contacted the company and repair the down spout. Tyler was very professional and polite.
Cortney J.
Aug 2016
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DIANA M.
Jul 2016
Scheduled service for second day from my initial call. Tyler showed up on time or a bit early. Fortunately he was able to tighten packing nut rather than need to replace old valve unit. He checked for leaks. Only here about 15 minutes or so. Tyler was calm, quiet and explained work before and after job.
Gifford W.
Jul 2016
unknown
DONNA B.
Jun 2016
Arrived as scheduled and worked diligently and were very professional. Problem of water pooling in yard has resolved.
Louis H.
May 2016
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AGNES P.
Apr 2016
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Brent B.
Apr 2016
They gave me a fair price and their service was well beyond expectations. Quite simply they did everything they said they would do...showed up on time, performed the agreed upon work, cleaned up, and followed up to make sure I was happy. In my experience it is rare that you find a company like this. Would us them again without hesitation.
Steve M.
Mar 2016
Our shower head had a slow dripping leak. I contacted Drain Connection and they told me it was most likely the cartridge. They even told me that if I could figure out the cartridge and bought it myself that they would only have to charge me for the service charge and not for the part. Andy was upfront with me on the costs and they were fast and friendly. Another company I had called wanted $100 for the service charge but wouldn't give me a price for the parts so I really appreciated Andy giving me a rough idea beforehand. I will definitely use them again.
Sheila S.
Mar 2016
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Gary Y.
Feb 2016
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Andre Y.
Jan 2016
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David E.
Dec 2015
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Janet W.
Dec 2015
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MONIKA W.
Nov 2015
He was able to come out in a very timely manner; the same day and that was amazing.
Licensing
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FAQ
Drain Connection is currently rated 4.9 overall out of 5.
Yes, Drain Connection offers free project estimates.
No, Drain Connection does not offer eco-friendly accreditations.
No, Drain Connection does not offer a senior discount.
No, Drain Connection does not offer emergency services.
No, Drain Connection does not offer warranties.