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  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon33
    Verified water softener services reviews

Verified Reviews for Water Softener Service pros in Lockbourne, OH

*The Angi rating for Water Softener Service companies in Lockbourne, OH is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Lockbourne, OH is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on December 15, 2025

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Avatar for Master Plumbing Services LLC

Master Plumbing Services LLC

5.00(
55
)

Master Plumbing Services LLC

5.00(
55
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

I Have Been In The Plumbing Field For 28 Years And Have Seen A lot Of Situations In That Amount Of Time, And I Believe That That Kind Of Experience Is To Your Advantage! Master Plumbing Services, (Owner) Larry Scott

"Larry Scott is excellent, professional, very friendly, fair in price and very responsive."

Elizabeth S on February 2020

I Have Been In The Plumbing Field For 28 Years And Have Seen A lot Of Situations In That Amount Of Time, And I Believe That That Kind Of Experience Is To Your Advantage! Master Plumbing Services, (Owner) Larry Scott

"Larry Scott is excellent, professional, very friendly, fair in price and very responsive."

Elizabeth S on February 2020

Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Avatar for Aqua Systems

Aqua Systems

4.86(
145
)

Aqua Systems

4.86(
145
)
Customers say: True professional
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

6 Employees. No Subs. Cost Is Determined By The Job. When we started our company back in 1959, a home visit by an Aqua Systems sales representative was the most convenient way to discover the attributes of our products. But families today are a lot more time-starved. You may want the best quality water, but a 90-minute presentation in your living room is not necessarily the best use of your time.

"I purchased a very rural home in 2017 and found it had very hard water with lots of iron. Aqua Systems fixed everything. The home's water system was leased from a company that begins with "H". Their system constantly allowed iron to leak through ruining clothes. Bath and dish water would turn dark in just a few minutes. I bought Iron Out in bulk. They were out twice a month for 8 months trying to fix and tweek the system. "H" even replaced the both the softener and iron filter with no success. As a result, I contacted six different water treatment providers, brought them each into my home for water testing and sales pitches. I researched water treatment and read up from different extension offices. (University of Georgia and Penn State both have a lot of info online). I can tell you half the salesmen didn't know what they were talking about. Mike Jackson with Aqua Systems was the exception. He knew exactly what was going on and how to treat it. They also offered the latest technology in dealing with the iron. "H" had old school tech (potassium permanganate) which Lowes or Home Depot doesn't even sell anymore to maintain the system. Plus it is a harmful chemical. I was hesitant to purchase a system since I was burned by the lease from "H". I thought they had the answer when I signed a lease. I was able to get out of their lease since they didn't keep their end of the lease - they didn't provide good water. Aqua Systems gave me a lease with the option to buy. Try out their product and 100% satisfaction guarantee. It has been more than six months now and I could not be happier with our water. Not one problem with iron and a R/O system with incredible pressure. Trust me. I did all the research... I interviewed all the companies. You will be happy with Aqua Systems."

SHANE O on January 2019

6 Employees. No Subs. Cost Is Determined By The Job. When we started our company back in 1959, a home visit by an Aqua Systems sales representative was the most convenient way to discover the attributes of our products. But families today are a lot more time-starved. You may want the best quality water, but a 90-minute presentation in your living room is not necessarily the best use of your time.

"I purchased a very rural home in 2017 and found it had very hard water with lots of iron. Aqua Systems fixed everything. The home's water system was leased from a company that begins with "H". Their system constantly allowed iron to leak through ruining clothes. Bath and dish water would turn dark in just a few minutes. I bought Iron Out in bulk. They were out twice a month for 8 months trying to fix and tweek the system. "H" even replaced the both the softener and iron filter with no success. As a result, I contacted six different water treatment providers, brought them each into my home for water testing and sales pitches. I researched water treatment and read up from different extension offices. (University of Georgia and Penn State both have a lot of info online). I can tell you half the salesmen didn't know what they were talking about. Mike Jackson with Aqua Systems was the exception. He knew exactly what was going on and how to treat it. They also offered the latest technology in dealing with the iron. "H" had old school tech (potassium permanganate) which Lowes or Home Depot doesn't even sell anymore to maintain the system. Plus it is a harmful chemical. I was hesitant to purchase a system since I was burned by the lease from "H". I thought they had the answer when I signed a lease. I was able to get out of their lease since they didn't keep their end of the lease - they didn't provide good water. Aqua Systems gave me a lease with the option to buy. Try out their product and 100% satisfaction guarantee. It has been more than six months now and I could not be happier with our water. Not one problem with iron and a R/O system with incredible pressure. Trust me. I did all the research... I interviewed all the companies. You will be happy with Aqua Systems."

SHANE O on January 2019

Avatar for Midwest Water Systems

Midwest Water Systems

5.00(
31
)

Midwest Water Systems

5.00(
31
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Midwest Water Softeners is a water conditioning and purifying company in Central Ohio. We believe that EVERYONE should have PERFECT WATER FOR LIFE because pure and great tasting water is one of the very best quality of life benefits anyone can enjoy. With more than 22 years in the water conditioning and purification industry, Midwest Water offers sales, service, and installation in a vast number of water treatment applications in and around the Central Ohio area. RIGHT NOW we are offering our premium Vesta Water Softener with a LIFETIME WARRANTY and 10% off to all Angie's List Customers. Please see the DEALS tab for more information!

"The service was excellent and the repairman was quite knowledgeable and professional. I would not hesitate to call them again when in need of service."

Larry N on November 2023

Midwest Water Softeners is a water conditioning and purifying company in Central Ohio. We believe that EVERYONE should have PERFECT WATER FOR LIFE because pure and great tasting water is one of the very best quality of life benefits anyone can enjoy. With more than 22 years in the water conditioning and purification industry, Midwest Water offers sales, service, and installation in a vast number of water treatment applications in and around the Central Ohio area. RIGHT NOW we are offering our premium Vesta Water Softener with a LIFETIME WARRANTY and 10% off to all Angie's List Customers. Please see the DEALS tab for more information!

"The service was excellent and the repairman was quite knowledgeable and professional. I would not hesitate to call them again when in need of service."

Larry N on November 2023

Avatar for Beinhower Bros. Drilling Co

Beinhower Bros. Drilling Co

4.97(
33
)

Beinhower Bros. Drilling Co

4.97(
33
)
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Not only are we well drilling contractors, but we also provide custom well construction. Our trained experts offer quality water well pump service & water treatment service. Call for healthier water!

"Gary and Matt and their team were professional, knowledgeable, and cost-aware. The well is now 30 years old and needed a lot of work. They did everything in a step-wise matter, explaining to us each step. A+!!!!"

Gerard N on October 2019

Not only are we well drilling contractors, but we also provide custom well construction. Our trained experts offer quality water well pump service & water treatment service. Call for healthier water!

"Gary and Matt and their team were professional, knowledgeable, and cost-aware. The well is now 30 years old and needed a lot of work. They did everything in a step-wise matter, explaining to us each step. A+!!!!"

Gerard N on October 2019

Avatar for McDermott Plumbing

McDermott Plumbing

4.84(
336
)

McDermott Plumbing

4.84(
336
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

"Sometimes you live and learn and sometimes you live and get burned and that was our experience with McDermott Plumbing. The leak began before Xmas and Mr. McDermott himself showed up to do the job. We were charged $99 for the service call. He thought the issue was that the toilet needed to be reseated. That was another $249, so we're out $300 for this. Two days later the dripping starts again and I call McDermott Plumbing again. Because of sickness, they can't get out until 01/19/22. Fine--but I get a nagging feeling that I need to make sure I'm not paying another $99 for a problem that wasn't fixed the first time. I call back and get an answering service and I leave a message. No call back on the 18th, so I call and get McDermott himself. He says he's not going to charge me for a service call. What he IS going to charge me is $129 for "an inspection fee" but he'll take that off of any repair work that costs over $400. Deciding "fool me once/fool me twice" wasn't a game I wanted to play, I canceled the appointment and called a handyman instead. When he came out to check the leak, he also checked the seating of the toilet and found all McPherson had done was add more sealant ON TOP of the existing sealant! It was a goopy, nasty-looking MESS (here's where I wish Angi allowed pictures to be included in these reviews). The handyman went to the hardware store for a new, extra-thick wax ring, something he said the other guy should have done in the first place. This was a nightmarish experience from the beginning. I try to trust professionals will do professional work, but that's not what happened with McPherson Plumbing. I regret having called them and under no circumstances would I ever use their "services" again. If there were a way to give a half-star or none at all for this rotten experience, I would do it."

Jeff W on January 2022

Mission Statement “Quality Plumbing & Backflow at a Fair Price” is both our motto and mission statement. Here at McDermott Plumbing & Backflow we strive to achieve this goal each and every day by providing both our repeat and new customers superior plumbing and backflow services at a price they can afford. Our mission statement was developed by our company founder and owner Michael McDermott when he founded the company in early 2009. Michael is the 5th generation master plumber as well as an OSU Alumni. From the time of our company’s inception Michael’s goal was to create a plumbing company like no other company before with the main focus being on the customer. To achieve this goal he structured the company in a method that does not focus on the volume of work completed but our customer’s satisfaction of the work completed. This strategic plan has allowed our company to grow significantly by earning our customers trust and therefore their business in the future. To earn each and every customers trust we promise only flat rate and honest pricing. This means, we will provide each customer with a guaranteed low price before the work is begun. Our customers agree with the philosophy that knowing the total cost of work before the job is started is a key factor in establishing trust. Along with earning our customers trust we also focus heavily on our team members. Our staff is exceedingly trained in all elements of plumbing, backflow testing & backflow prevention. Our team members are also background checked and drug tested before hiring. Furthermore, all team members are trained in house to determine each individual’s competency before being allowed to work independently. This allows our customers to be certain that every plumbing and backflow service be performed with quality you can expect and at a price you can afford by a highly trained plumbing and backflow professional.

"Sometimes you live and learn and sometimes you live and get burned and that was our experience with McDermott Plumbing. The leak began before Xmas and Mr. McDermott himself showed up to do the job. We were charged $99 for the service call. He thought the issue was that the toilet needed to be reseated. That was another $249, so we're out $300 for this. Two days later the dripping starts again and I call McDermott Plumbing again. Because of sickness, they can't get out until 01/19/22. Fine--but I get a nagging feeling that I need to make sure I'm not paying another $99 for a problem that wasn't fixed the first time. I call back and get an answering service and I leave a message. No call back on the 18th, so I call and get McDermott himself. He says he's not going to charge me for a service call. What he IS going to charge me is $129 for "an inspection fee" but he'll take that off of any repair work that costs over $400. Deciding "fool me once/fool me twice" wasn't a game I wanted to play, I canceled the appointment and called a handyman instead. When he came out to check the leak, he also checked the seating of the toilet and found all McPherson had done was add more sealant ON TOP of the existing sealant! It was a goopy, nasty-looking MESS (here's where I wish Angi allowed pictures to be included in these reviews). The handyman went to the hardware store for a new, extra-thick wax ring, something he said the other guy should have done in the first place. This was a nightmarish experience from the beginning. I try to trust professionals will do professional work, but that's not what happened with McPherson Plumbing. I regret having called them and under no circumstances would I ever use their "services" again. If there were a way to give a half-star or none at all for this rotten experience, I would do it."

Jeff W on January 2022

Avatar for Muetzel Plumbing, Heating & Cooling

Muetzel Plumbing, Heating & Cooling

4.79(
563
)

Muetzel Plumbing, Heating & Cooling

4.79(
563
)
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Over 40 years experience in residential and commercial plumbing, heating and cooling service and repair. We offer drain cleaning, pipe installation, gas leak repair, sewer cleaning and design build plumbing. 50 employees. Subs used for saw cutting and large equipment rental. Additional DBA: Muetzel Mechanical. Additional Address- P.O. Box 12489. Additional Email - [email protected].

"The technicians checked the hot water heater as well as cleaned it. It is an older one, but they discovered the problem, replaced the part and waited to be sure that the problem was solved, before leaving."

Mary F on January 2021

Over 40 years experience in residential and commercial plumbing, heating and cooling service and repair. We offer drain cleaning, pipe installation, gas leak repair, sewer cleaning and design build plumbing. 50 employees. Subs used for saw cutting and large equipment rental. Additional DBA: Muetzel Mechanical. Additional Address- P.O. Box 12489. Additional Email - [email protected].

"The technicians checked the hot water heater as well as cleaned it. It is an older one, but they discovered the problem, replaced the part and waited to be sure that the problem was solved, before leaving."

Mary F on January 2021

Avatar for The Waterworks

The Waterworks

4.66(
2,430
)

The Waterworks

4.66(
2,430
)
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: [email protected] [email protected] [email protected]

"Exactly what I expected - I have used them several times in the past years. They are professional and know the plumbing business inside and out. I am never disappointed."

KATHY K on February 2025

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: [email protected] [email protected] [email protected]

"Exactly what I expected - I have used them several times in the past years. They are professional and know the plumbing business inside and out. I am never disappointed."

KATHY K on February 2025

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FAQs for water softener service projects in Lockbourne, OH

The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.

Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.

It’s possible to install a water softener yourself, but we don’t recommend it. Water softeners require working with copper pipes and electrical wiring, neither are suitable tasks for most DIYers. Plus, working with water and electricity together is dangerous and could pose a risk to your safety. Water softeners also need to be calibrated so that they don’t make your water too soft, as soft water poses just as many risks as hard water. Overall, it’s well worth hiring a local water softener installer to place your water softener system.

The cost to install a water softener system is $1,500 on average, ranging between $200 and $6,000. The labor for water softener work typically costs between $150 and $1,000, so you can add that to your equipment costs to get an accurate total. Your price will depend on many factors, including the following:

  • System capacity 

  • Home size

  • Water hardness levels

  • Type of water softener

  • Presence of electricity in the installation area

  • Local permit costs

Your water softener size is based on your total household water consumption. In most cases, you can assume the average household member will use around 75 gallons per day. Multiply that by the number of people in your home, then multiply by 10 (for the typical grains per gallon). You’ll get a number in grains that should help roughly size your water softener. However, it’s best to hire a professional to install your system and use more exact numbers, like your exact average water consumption per day and starting water hardness.

The Lockbourne, OH homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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