Get matched with top heating and air conditioning pros in Sunland Park, NM

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Cody came by and performed a maintenance service to our ac unit and pointed out things that helps us maintain our unit healthy. he was very thorough and the type of work is amazing. highly recommended."

"I have used Maddox plumbing for 10 years. They have always been very reliable and courteous. However, when things do not go perfectly that is when you can tell the true quality of service. I recently had an evaporative cooler installed. The technician did not install a new roof jack and stand for the new cooler. When I notified Maddox, they responded the next day and said that they would take care of this. They had a new stand and jack built and delivered it to be installed at no additional charge. I highly recommend them."

"I hired this company to clean my fireplace and install a cap ($450) and clean the heating/cooling system ($1727). Due to my work schedule, I was unable to obtain an explanation of the work done when it was completed & trusted the workmanship of these people and paid over the phone before inspecting my home. Before these people arrived to my home, I had just painted the entire interior of my home: walls, ceilings, frames, doors, etc. Long story short, these people are dirty, sloppy, careless and straight up disrespectful of homes, time and money. I had scratches on my ceiling, molding, doors, walls and had my painter come back to fix their ineptitude. They offered to use my paint and come touch up what they wrecked which is a complete joke. The painter charged me $220; with much distress and difficulty, I was able to obtain $120 from these people to pay the painter. No, they did not pay the entire touch up cost. Seriously, these people are quick to charge big money claiming professionalism and super cheap when having to pay for repairs they cause. Lesson of the story: hire a bad handyman. You’ll get the same sloppy job buy at a smaller cost."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Personable professional courteous punctual. Joe was super! This man knows his “stuff”. He has the unique ability to relate to people. He actually listens (for some this is hard) then proceeds to provide superior skill and knowledge. Great job joe…thanks!"

"They were absolutely wonderful. Will sure recommend them"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."