"When temperatures dropped to -50 with wind chill, the pipes to our basement bathroom sink froze. And as soon as everything began to thaw, (on Friday night) we found that we had a ruptured hot water pipe. Water was shooting out of the wall all over the bathroom. When it became clear that our usual plumber wasn't going to show up on Saturday, I frantically called half-a-dozen plumbers from Angie's List. Only Charlie got back to me and agreed to show up after his next job. On a day that he was clearly being overwhelmed with calls from all over the city, Charlie kept his word and showed up with his partner Dimitri. They quickly figured out there were no other leaks and repaired the pipe. On top of it, Charlie spotted two other unrelated plumbing issues in our HVAC room. They were minor now but could have turned into bigger problems down the road. His thoroughness and attention to detail allowed him to spot these hidden problems and save us headaches down the road. We had our water working in under an hour (on a Saturday evening!) and he charged a very fair price given the demands upon his time. He left our house at 5pm, his phone blowing up from other customers. I asked if he was going to have an end to the day soon, but he said he still had hours to go...he had promised other worried homeowners that he would help them today. THAT's the kind of dedication I want from my plumber. Call Charlie with confidence."

"This was my first experience with J&S Plumbing, and I was very pleased. The outside discharge pipe from my basement sump pump had developed a leak and was flooding my yard. Despite the fact that the ground was saturated, they were able to dig down, find the leak, repair it, and then did a great job putting back all the mud and grass so that it is level. I will definitely call them the next time I need a plumber."

"Flawless execution! Professional crew of well-trained people! For not that much more than someone quoted to mill my pipes, Illinois Sewer replaced my bad pipes then installed a pipe in pipe liner. I couldn’t be happier. These men are number!!!!"

"I had my water tank maintenance service from All Affordable Plumbing company this year. Customer service to book an appointment was very nice. Ben was very professional to complete water flush from the beginning to the end and shared extra winter prep tips on water pipes very nicely. This company has been my go to plumbing company since last year when I had repiping work. I won’t hesitate to recommend this company to my acquaintances and continue to call them for any possible plumbing works going forward."

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."

"Mattco has been performing repairs and regular plumbing maintenance at my 116 year old Chicago 2-flat for many years. Over time with experience I have gained trust in Mattco Plumbing to get me out of big jams with the plumbing in this old building. Just recently Matt repaired the 2nd floor toilet drain line in the ceiling above my 1st floor bathroom in a very tight spot. I have had other plumbers walk away from the repair or just wanting to do the band aide repair. Matt was able to replace the entire drain line above the ceiling. I watched him do the repair. It wasn't easy, but he got it done. I have peace of mind because I know the repair will last for ever. I'm in my 50th year working and owning an HVAC company. I know a good technician when I see one. I trust in Mattco Plumbing."

"Joe was great! He took a look at my drain leak, accessed the problem and fixed the leak. Completely happy with this service call!"

"The ULB owner and crew were very easy to work with. They were professional, promptly returned phone calls, performed the work when promised, and did a great job. They are licensed sewer contractors. I highly recommend this company."

"It went great. Chris was everything you would want in a contractor. He was clear with what the problem might be and upfront with a potential cost. He was also courteous and great about communication. We have an older home and ultimately Chris had to do some rodding to clear the floor drain. It was great working with Chris and I would certainly reach out to him again for any future plumbing needs."

"He did a very good job and explain things and fix a few things with piping."