"I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. He expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line, provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. The majority of the smell has dissipated and, for the first time, I have some peace of mind."

"Super fast Excellent customer service high quality service at the right price thanks illinois sewer and drain inc"

"They came with a heavy equipment, they found out that the tree roots was blocking the pipes, i paid a lot for it to be fixed before but it was Able Sewerage Company that was able to fix the problem; they were able to root out & cut out the the roots that was blocking the pipes on the basement."

"Came out quickly and cleared my sewer drain clog for a reasonable price. Would call them again."

"It took a few days longer to complete the installation because a special part had to be ordered. The plumbers did a nice job of figuring out a temporary work-around so that we did not have to go for three days without hot water. They are friendly, courteous, professional and left the utility room cleaner than they found it. Just like the Boy Scouts."

"The basement had an awful sewage smell and the water from the basement washing machine, sinks, and toilet wasn't flowing into the ejector pump pit to be pumped out into the overhead sewer. Water had also backed up into the laundry room. J & S came the next day, inspected line with camera, and did a rod of the sewer line. The main pipe under the basement foundation was clogged bad; however, J & S opened the line and fixed the problem. The employees (Daniel, Jorge, and Rosalio) were on time, very professional, and cleaned before leaving. Daniel also pointed out some other sewer/plumbing issues that he recommended be fixed in the future (with-out being pushy). I would recommend this company after my experience with them."

"This is the third time we have called Drains INC. They are now our go-to for every two year rodding our main sewer line that runs through a beautiful tree. Tim is always prompt, personable, professional and informative."

"They had a very reasonable price for video inspection and sewer rodding. 1/6th of the competition. The service man was very polite and answered all my detailed questions."

"Brian and Frank did a great job clearing a clog on my main line. Brian walked me through the whole process from initial evaluation to the major unclogging and flushing and explained everything to me in easy terms without making me feel dumb. They did their best to be respectful of property, family members working and even pets. They were prompt and polite. The work was expensive, but Brian did his best to be fair. I would hire them again."

"My situation was particularly difficult, with my drain clean out being in my crawlspace in a cramped spot. Bob really impressed me with his ingenuity, and more importantly his confidence in how to best do the job. Bob and Kevin got my main sewer line cleared and everything cleaned up in 2 hours. I highly recommend R.A. Mechanical."