Best well and pump technicians near Wheeling, IL

"Rapid response and had the pump fixed the next day."

"Had a heat pump installed. The installation went well. The installers were efficient, courteous and professional. Job well done."

"Quote was very reasonable so I booked it. Appointment went well; Chaun did the work requested and was the quoted price. Chaun was late for the appointment; that was the only downside. Overall, done to my satisfaction and Chaun answered all of my questions. Would hire again."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Tim was the best plumber I've ever met, you can tell he really takes pride in and loves his job. I had my sump pump go out on a Sunday. I put my Angie's list request in and within 5 min Tim had already called me and we made an appt for the next day. He showed up on time, informed me he'd had to move another appt around as mine was more pressing and charged me less than what I was thinking it was going to be. He replaced my worn out flow valve, cut a new piece of pipe, and installed a new sump pump all in less than an hour. 5 out of 5, would hire again."

"Excellent, as always. They have done SO much work for us over the years - 13 years since I have been here at our condo. We have two catch basins that need to be rodded and cleaned as preventive maintenance regularly. They have also done some work for us when we've had tree roots grow into our sewer lines. They were far less expensive than other quotes and did the work just as well. They are terrific. Angel, who always services our condo building is the best!"

"Josh, is extraordinary. Well versed in effectively resolving problematic issues. Absolutely no hesitation in using again and recommending his services to others."

"It went well! The repair was very extensive but they did a great job. They were very professional and I would highly recommend them."

"I did not hire them and Angie’s lust did not allow me to remove. Kept sending reminders"

"Job was very well done and in a timely fashion. An investigation was done of what was causing the problem, the job was scheduled quickly and completed promptly. My home was left clean and not in disarray and the job was reasonably priced. . .no price gouging. This is a great service provider. . .honest, efficient and trustworthy; I will definitely recommend their services."