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"had a deeply frustrating experience with Hunt’s HVAC Services that reflects a serious lack of professionalism and customer care. They contacted me early last week to schedule service for my HVAC system, and I agreed to their preferred date—the following Monday. I received a confirmation email on Sunday and a reminder Monday morning for the upcoming afternoon appointment. I drove 1.5 hours to the service site, only to be met with confusion and poor communication. When I called at 12:30 to ask for a specific arrival time, I was told the technician would contact me 30 minutes before arriving—but they couldn’t give me a time estimate. I waited another 2.5 hours before receiving a call informing me that no technician would be coming at all. My only options were to reschedule or cancel. I asked to speak with a manager and was placed on long hold. Eventually, I was told the manager was “too busy” to speak with me and would call me later. That call never came. This experience was a complete waste of time and resources, and the lack of accountability was appalling. Hunt’s HVAC Services failed to honor their commitment, communicate effectively, or show basic courtesy. I strongly advise others to stay away from this business."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"the plumbing job was well done. I appreciate the honesty & professionalism of the plumbing team. Thank you."

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

"Wonderful! Brandon was fast knowledgeable and kind!"

"Luke was absolutely amazing. We had two leaks and he had a crew come in and open up the walls professionally, found the leak in one and fixed it and found the other leak but we determined it was better to replace our bathtub completely as it was an old jetted tub that didn’t work. His crew did amazing work and he answered all of my calls when I called with questions and never left me hanging trying to find parts and a tub that would work in our space. He even helped with picking out tile as our situation was difficult to match tile that was already there. We were so happy we have recommend him to a neighbor who used him and loved him and a friend who used him and loved him. We will use his company for any future plumbing or remodeling needs! He also helped diagnose a faulty hot water heater and replace it for us at the same time and the electrician he uses will soon do some other work for us as he was top notch as well! "

"Because of their personnel; exceptional competence, efficiency, and attention to detail, every installation and repair was completed to the highest standards. They provided prompt service, transparent communication, and reasonable prices. Alpina Mechanical was a dependable option for HVAC needs because they continuously provided dependable and high-quality service, regardless of the nature of the work from routine maintenance to emergency repairs."

"Here on time. No messing around. Cleared the drain, paid and gone. Nice."

"Great company, called about a backed up toilet. They were able to come out first thing the following morning. Jordan and Jeremy showed up in the freezing cold and cleared the clog on the drain line very quickly. They also took extra time to scope and jet the line and found a busted pipe and extensive roots in the lines as well. They got everything cleaned out very quickly and left me with a product to help keep the roots away till we can get the pipe fixed and possibly get a liner installed in the future. I would recommend Zoom drain as they were fast, professional and reasonably priced. Thank you for great service."

"The tech explained everything and was very polite."