
Intermountain Glass Inc
About us
Serving the Pugent Sound area for 36 years. Intermountain Glass offers sales & services in both residential and commercial windows & doors products. We are honored to represent many of the finest window and door manufacturers in the US, many of which are headquartered here in the state of Washington. Our goal in servicing our customers is to achieve complete satisfaction on our work performed. We feel this is accomplished by hiring full-time qualified personnel; utilizing the equipment and knowledge available for window installation and working hard to meet your expectations.
Business highlights
Services we offer
Window replacement, and garden windows. Doors, and sunrooms sales & service., bathroom tub & shower enclosures, bays, bows, foggy glass replacement, glass fabrication, mirrors, skylights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
8% | ||
3% | ||
0% | ||
4% |
"We are very happy to hear that you are pleased with our performance! Thank you for the opportunity to earn your trust and business. We look forward to working with you on future window & door projects. Thank you. Kerry Kaestner General Manager Intermountain Glass"
"Thank you for taking the time to write a positive review! We really appreciate your business and look forward to working with you on any future projects you may have. Thanks again! Kerry Kaestner General Manager Intermountain Glass"
"We do always strive to complete our projects on time and efficiently, however, it appears that we failed you in that regard and for that we are truly sorry. We have used your experience with us as a training tool for all our employees so that we can continue to improve in all aspects of our business. We really appreciate your feedback. Please feel free to reach out to me directly if you ever have any questions or comments, or if there is anything we can do to earn your trust and business back. Thank you. Kerry Kaestner General Manager Intermountain Glass"
"Thank you so much for taking the time to share your positive experience with Intermountain Glass. We truly appreciate you choosing us for your window project and hope that you contact us again for any future window or door needs. Thank you! Kerry Kaestner General Manager Intermountain Glass"
"We are so sorry to hear about your unfortunate experience. It is truly never our intention to provide service to our customers that they are not completely satisfied with. We really appreciate your comments and feedback and hope that you do give us a chance to make things right on any future projects you may need. Please feel free to reach out to me directly if you ever have any questions or comments, or if there is anything we can do to earn your trust and business back. Thanks again for the feedback. Sincerely, Kerry Kaestner Intermountain Glass"
"Thank you for using Intermountain Glass for your window needs , if we can offer our services in the future please give us a call. Don Clayton, Pres/"
"Thank you for your response, I am happy your are satisfied with your windows. Don Clayton, Pres."
"Thank you for taking time out of your day to post such a thoughtful review. Don Clayton, Pres."
"Thank your for taking the time to post such a thoughtful review. Don Clayton, Pres."
"Thank you for posting such a thoughtful review, these comments mean a lot to our workers and office staff. Don Clayton, Pres."
Our sales rep Randy was knowledgable and personable. He came prepared and answered all my "first timer" questions. He even met me at my work in order to complete the paperwork, in order to accommodate my schedule.
Mike came out to measure everything and took great care to talk to me about my future flooring project to be sure that the entryway was set high enough to accommodate my new tile.
The installers were amazing. They were super friendly and concerned with making sure we were informed and happy all along the way. When I jokingly asked them to remove our ugly chandelier which was hung too high for my ladder, they DID!
The finished work is beautiful and I could not be happier.
Lucky for me, they were the least expensive of all the bids I received (although I chose them based on their excellent service and understanding of my project.)
Lucky for them, I have a whole house of windows to replace, and when it comes time to do them, I will definitely be hiring them back!
"Thank you for posting such a thoughtful review. I will pass your comments on to our workers and staff. Don Clayton, Pres."
Frank was courteous, friendly, professional and efficient. The job looks great and we would be happy to recommend Intermountain glass to anyone that needs glass repaired or replaced.
"Thank you for the thoughtful review, I will be sure to pass your comments on to Frank. Don Clayton, Pres."
"Thank you for pointing out our short fall regarding the installation, “Your opinion does matter” good or bad these comments improve our service, employee confidence and morale. I do hope your are enjoying your new windows. Don Clayton, Pres."
"Thank you for your kind response, “Your opinion does matter” good or bad these comments improve our service, employee confidence and morale. Don Clayton, Pres."
Worked with Shane to get pricing to fit our budget, Shane came to the house after normal working hours, stayed for about two hours, no pressure. He presented a bid that night that was agreeable to us Windows and door were ordered, confirmation from Stacey at the office was emailed along with a delivery date. Install date was worked out, they were flexible with my schedule. On day of install, the two installers, Curtis and Trace arrived about 30 minutes early. Got to work tearing out old windows and door, they took one short break for lunch and kept working until job was completed. These two gentlemen are professional window installers, the work they did for us was beautiful, the interior trim out on our job was a bit complicated. We purchased milgard essence products with the VG fir interior, so there could be no hiding sloppy corners or cuts with caulk. Not to worry, these guys made no mistakes, corners are tight, every piece is custom to our install. Can't say enough good things about their work. They were pleasant and friendly all day, even put up with me and my dog watching over their shoulders all day. They cleaned up when finished, took everything with them when they left. Thank you very much for a great experience.
Steve and Terri Calton
"Thank you for the kind review,“Your opinion does matter” good or bad these comments improve our service, employee confidence and morale. I hope the new windows preform as expected. Don Clayton, Pres."
"Thank you for the kind review, “Your opinion does matter” good or bad these comments improve our service, employee confidence and morale. Don Clayton, Pres"
"Thank you for taking the time to post this review, I appreciate your kind comments. Don Clayton, Pres."
"I understand, it is hard to get an "A" grade but we do try. Thanks for your response. Don Clayton, Pres."
Licensing
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