
About us
Rain Pros is Puget Sounds premier full-service sprinkler and drainage company, with a reputation of unmatched customer service and exceptional quality. Our professionals have years of experience in drainage and irrigation installation, repair and maintenance. We are very proud to be growing company and leader in each of our fields. For bid requests regarding the installation of a new sprinkler or drainage system please email our general manager ([email protected]). For drainge repair and inspection requests please contact our service coordinator at (253) 678-7111, additionally you can email- [email protected] to immediately cue for with our service department.
Business highlights
Services we offer
Foundation, crawlspace drainage, landscape and downspout drainage installation and service. Landscape irrigation installation and service. Retaining walls, patio design and installation. Drainage: Storm drainpipe blockage, hydro jetting, mechanical snaking, video drain inspection, color camera video inspection, vapor barrier repair, french drains. Internal Channel drain, Basement channel drains, crawlspace drains, sump pump installand track drains. Hardscaping and Pavers: Repairs and Installation Sprinklers: In-ground wifi based systems, well based systems, lake/pump based systems, rain collection with auto refill options. Install, annual maintenance and repairs
Services we don't offer
Window waterproofing, residential landscape maintenance & gutter repair.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
0%
Accepted Payment Methods
- Check
- 17
Assorted photos uploaded by Rain Pros Inc
- 132022
Internal Basement Channel Drain
$15000-$25000 - 112022
Downspout Drains
$4000-$8000 - 102022
External Foundation Drain
$5000-$10000 - 42023
External Foundation Drain
$6000-$6000
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
5% | ||
2% | ||
1% | ||
1% |
Filter reviews by service
"Thank you for the kind words!"
"We hate to let anyone down and will always do whatever is necessary to make things right in the eyes of the client. Each of these expirences also leads to improved training and processes. We hope we will be able to make things right in this case. Also, we have an option on our primary phone line 253-678-7111 that allows anyone to reach out directly to a manaager to have concerns addressed in real time."
"Update 6/22/2023: We are grateful to the [Member Name Removed] for allowing us to correct the shortcomings of the initial visit. We try very hard to make every experience with us simple as possible. However, we know we are prone to mistakes from time to time. We have never left a client unhappy if given the chance to make it right. Again, we appreciate the opportunity to finish this repair job the way the client expected. Update: 6/8/2023: The [Member Name Removed] really did have a bad experience with us and the staff involved have been let go. [Member Name Removed] and her husband are very gracious to give us a chance to come out next week and make the corrections. We look forward to a revised review confirming that we are family run company that cares about good outcomes for everyone when given the chance to make up for our mistakes Intial response to the poor review: We said it before and it will be true for this client as well. We Always reach out immediatly for any client that isn't completely satisfied with their experience with Rain Pros. It looks like the client was accidently billed for a warranty stop, we will make that adjustment and try to figure out how the process broke down between the field and the office. Also, a reminder that we have an option on our main phone line 253-678-7111 to connect directly with a manager so concerns like this can be resolved quickly for clients that feel there has been an error on our part that isn't being resolved by the staff to their satisifaction. Again, we hate to let anyone down and will do what is needed to redeem ourselves for this client as well."
"We completely understand the frustration of searching for a great company only to find they are over booked for your specific type of request. (Revision: 10/26/22 we are now accepting new clients for drain inspections and all project installations) Angi doesn’t have a mechanism to efficiently alert members to notifications regarding different divisions availablilty within the same company. And Angi companies can only have their site made invisible once per year and still charges full price during that time. We hate to frustrate anyone and will work with Angi see how this can be avoided in the future. Our projects/installation division is gladly accepting new clients, unfortunately we are not currently able to accommodate requests to repair/service existing systems built by other companies."
Licensing
Trade License Number
Trade License Expiration
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