Brennan Electric

The project was managed very professionally and everything went very smoothly.

To give you an idea of how much of my time they wasted I'll start from "Day 1". Day 1: Started out great. The very pleasant Electrical Scheduler took my request, and booked their appraisal electrician to come check out the job 4 days later. Day 5: He came, seemed very knowledgable, and said the office would email me a bid. Day 7: No bid yet, so I called and spoke to the Electrical Manager, who said she'd call me the next day. Day 8: End of the day I called, left a message on her voicemail. She never called me back as promised. Day 10: She sent the bid. However, it didn't include running the speaker wire (which the appraisal person said would be very easy to do). I emailed the same day requested they complete the bid. Day 14(!): Hadn't heard a thing. I emailed asking 'Any progress?' The Scheduler emailed me back sorry for the delay, will get me the revised proposal today. That's the last I heard from them. I think they don't need work.

Technicians are professional and generally did a good job. A little on the pricey side. Experienced a couple of billing issues.

Alfred was great. He came out, did the bid which was $500 less than another bid, then did the work in less than 3 hours. Alfred was easy to talk to and answered all my questions. He left the place clean and everything works as expected.

The work was completed as promised and under estimate. The work was excellent and they provided detailed explanations of every step to ensure we got what we needed. When one of the strips installed had two lights fail (manufacturing problem not theirs) they came back immediately to fix. Great crew, great price, and great company.

After taking a day off work to be at the house for this, the electrician missed the 2 hour window. I called their offices 4 times after the window closed and left 4 different voicemails (was never able to get a real person with knowledge on the phone). I have still not heard back from the voicemails. Absolutely horrible customer service - will not use again.

The service was good and definitely call them again.

Brennan Electric was fantastic. They were very responsive, did great work and were friendly on all levels including service in office and onsite. Will definitely use these guys again!

Work went exactly as planned within expected time frame and budget.

They arrived on time installed the junction boxes; they were very professional and the quality of work and service exceeded my expectations. I would hire them again.

I called them and had an electrician come to my home to give me an estimate....after about a week and a half, I had not heard anything from them, and I did call them and ask for their estimate..was told that the electrician had not gotten back to them with the estimate and that she would need to contact him, and that she would give me a call the following day with the amount...I never heard from her...So I called the business office and asked to speak to someone in administrative staff, and explained the situation to them telling them that I was still waiting for the estimate for the work I needed done...She told me that she would investigate and call me tomorrow....And I never heard back from her.... I did call another Electrical Company, and they responded the same day, and are starting tomorrow....Don't Wait!

The house has been around a long time (more than 70 years) and was in need of electrical work. This demanded attentiveness to detail and ingenuity. Jim of Brennan Electric did all of this, and did so both economically and in a timely manner. He was resourceful, knowledgeable, and reassuring--a joy to work with.

The first visit took around 20 minutes. They identified the problem but did not have the replacement part with them. This visit charge was $164. I had to schedule another visit to replace the fan. They were schedule to be at my home between 8-9 AM. When I called at 9:20 AM they said that their scheduling system was not working correctly, so they came at noon. They replaced the Can. It took 20minutes. The charge was $241. In summary to fix a small problem I had to pay $ 404. Since the part cost less than $ 30 I believe I overpaid for this job.

The electrician was on time and called on his way.. Bobby was great at diagnosing the problem and explaining what had happened. He replaced an outlet and grounded the box of another outlet on the same circuit. He also looked over my breaker panel to make sure everything had strong connections and wasn't loose. He had multiple options for color for the outlet with him which was convenient. Overall, a highly positive experience. I give a B for price because it is expensive but I feel satisfied that I paid for quality.

The staff at Brennan Electric could not have been more accommodating; all were highly professional, prompt and well trained. Thanks to Eric and Zach for their upbeat attitude, wonderful attention to detail and suburb workmanship. We were pretty sure we were going to have to remove drywall on the inside to locate and replace the severed wire. Eric and Zac were able to fish wires down from the attic through the walls and tap into a power source which enabled them to route a wire around the severed wire. We highly recommend Brennan Electric! Thanks guys, Don and Chris Clark

Excellent. Arrived on time and work was done very well.

Bobby was fantastic! He skillfully worked to find a solution, and now the detector no longer goes off in the middle of the night. He is knowledgeable and friendly and we highly recommend him for any future electrical work.

The service tec was fine and he did get my furnace working, just expensive.

Great! They showed up on time and replaced the light fixtures with ones I had purchased. They hauled away all the packaging and old fixtures for me and left their work area clean.

fine, some confusion on the fans, I was told they only install the ones they carry, come to find out they just picked some up at Home Depot on the way to my house. So, not special ones they carry. I could have bought the same one or perhaps a better one.

Irresponsible, unresponsive, poor customer service. My family and I reported Brennan to BBB.

Went pretty well the electricians were really hard workers they were at it all day non-stop. My only issue is that one of the replacement receptacles isn't attached to the wall anymore. I just found it when I unplugged something the receptacle pulls out from the wall about an inch when you unplug something. I can't see how to attach it either with what is installed now so not sure how to fix it.

Dan arrived on time, worked the problem with his boss for a special ladder needed to get access to the cans. Came back with the ladder, did a great job, and left everything nice and clean.

Brennan came for a diagnosis and repair of a GFCI that kept tripping. The problem continued after their visit. They never responded to any questions afterwards but did respond by agreeing to come out to check on their repair almost 9 weeks later. Nathan never touched the GFCI, did some inconsistent checking of other outlets on the circuit, and took an entire half an hour to talk to his boss. Then left. Rude and irresponsible. Awful!

During a complete facelift of our upstairs that included, paint, replacing carpet with floating cork floors, and replacing all light switches and outlets, we had a loss of power for the lights and outlets for our master bedroom, even thought AC detector indicated there was power. Well out of my comfort zone, I contacted Brennen Electric to make a quote appointment and a fix appointment about 2 weeks out after the first appt. A couple of hours later, I received a call asking if I could accommodate an appointment that afternoon - the work order for one of their electricians had beed changed. Of course, I said. Jim Hohenstein and an assistant arrived before 2P that same day. After I described the problem, Jim offered his first diagnosis, and they went to work. An hour later, Jim said they had found and fixed the problem - a broken wire. Jim explained the cause of the problem, offered advice on how to prevent a recurrence, and inquired whether there were any other problems or issues. I admired his friendliness, professionalism, and offer to further assist. Given the opportunity, I will certainly recommend Beacon Electric as being completely customer-centric... that's a good thing!!!