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"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now."

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference.\n\nF.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

"Great customer service! Josh and his team (Kevin and Chris - installers) were great from the first phone call until the house cooled down! Professional staff, took every precaution to keep our house clean while they worked, cleaned up afterwards....very customer focused. They met every timeline they provided. The ladies in the office staff were super friendly. Of note, it took a few days before we could get system installed. They delivered and installed window units in the den and bedrooms to get us through the hot days. All i all, a great experience and we can't recommend going anywhere else."

"Billy was prompt and professional. We opted to replace our 13+ year old system. It was installed on time and as promised. We are very happy in our cool home! Will recommend to anyone that asks."

"I was very pleased with the customer service, price, and installation of the heat pump. The price of the heat pump was very reasonable and half the price quoted by my former HVAC company (a well known, high visibility company)."

"Unlike another provider whom I did not hire, arrived exactly on time for the site survey. Worksite in Spotslyvania, VA, and I live in Arnold, MD, so about a 2 hr drive for me. Had a firm proposal within 24 hours, install was scheduled that day. On install day, technician arrived exactly on time, following all COVID precautions. Work was completed in slightly less time than he projected. Quality of the work was first rate. Left the house and area surrounding the work - install new heat pump outdoor unit and indoor unit in attic - cleaner than when they started. All three technicians who worked the project were just terrific. Friendly, respectful of the property, very informative. They made sure I understood the improvements they'd made to the ancillary portions of the system (e.g. drain pan and condensate drains from the attic), and worked through the new thermostat details as well. Everyone I'm came in contact with from Advanced Environment Solutions was professional, responsive and were truly interested in making sure I got what I needed. There is one other reason why I would implicitly trust these folks. When the president of the company (John Smith) came out to do the estimate, he carefully explained the various levels of the systems that would match the house. He did NOT try to "upsell" me on a system that was more expensive than the property warranted. He carefully explained the technical benefits of proposed upgrades to the drain systems and the need to install a path from the attic entrance to the interior unit for safety (agreed immediately). I'm a licensed mechanical engineer, and his explanations were complete and accurate. In sum, a highly professional company, exacting standards of technical performance, they listen to their customers and their integrity is unmatched."

"Boris was prompt & professional. the vehicle was spotless and comfortable. He made us feel like we were his regular customers even though this was our first time. The bottled water supplied was a great perk
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"Dave Lamb is both very customer service oriented and extremely knowledgeable when it comes to HVAC systems.  Dave advised me as to how to perform the preventive maintenance needed to maximize the life of our HVAC equipment.   He was very patient while answering all of my questions.  He found that the capacitor which is used to help start my furnace fan motor was defective and needing to be replaced.  He had the needed part in his truck which greatly expedited the needed repair job.  I found Dave to be a reliable and honest technician who charges very competitive rates for his work.  For greater piece of mind, next year, as soon as my current home buyers warranty expires, I will be switching to Assured Comfort for an annual HVAC maintenance service agreement. "

"The work was quite satisfactory."