"One faucet required locating the inside water line leading to the faucet, and then cutting through paneling and sheetrock to remove and replace the faucet. The work was somewhat messy but they cleaned it up well, replaced the insulation & covered the exposed area with a removeable access panel. The other faucet was easier to replace and included correcting sloppy work that had been done when the previous faucet had been installed. The two workers were polite , neat and careful not to track water and mud into the house or basement "
"Installed new water heater same day as promised. Very professional and spent the time explaining how to manage and care for my water heater. Would higher recomend them."
"Mike came by and replaced our water heater while there was still probably 5 inches of snow on the ground outside. He worked quickly and cleaned everything up after he was done. He head our new heater installed and the old one taken out in less than two hours. Very satisfied with the service we received."
"They were very knowledgeable, explained everything carefully in great detail, and came promptly because of a gas leak. I would recommend them highly for any kind of water heater problem."
"SwiftPro was excellent. When our hot water heater went out (at nearly 20 years old, we were neither upset nor surprised!) we reached out to a few places but SwiftPro was the most responsive and had the price was fair. Zabi, the service technician was fantastic. I can’t say enough good things about him. He was prompt, provided excellent communication, took meticulous care with the work and work space, and was just a great person to talk to. The install went great and there was no aggressive sales tactics or upselling. Just a genuine cut and dry hot water heater removal and install experience. I highly recommend SwiftPro. Thanks Zabi!"
"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."
"My water heater was leaking, and within a few days of contacting this company a technician inspected the problem, sent me a price quote, scheduled a weekend installation, and the work was completed promptly, courteously, and for a reasonable price. Excellent customer service all around, and I highly recommend John Dexter."
"If I could give 10 stars I would! Our 2 year old hot water heater went out in the middle of the night due to an electrical issue. Tommy came the next morning, identified the problem and explained everything to me. He returned later that afternoon with a brand new hot water heater and installed it. We had hot water less than 24 hours after our heater went out! Installation was professional and I can tell he takes pride in doing things the right way. He was also up front, fair and honest about pricing. Thank you so much!"
Several signs indicate your water heater may be failing or in need of replacement. Key indicators include:
Age: A water heater older than ten years is approaching the end of its typical lifespan.
Water Quality: If you notice rusty or discolored water from your hot water faucets, or a foul odor similar to rotten eggs or sulfur, it can signal internal corrosion.
Unusual Noises: Banging, rumbling, or popping sounds from the tank often mean sediment has built up, causing the unit to overheat.
Leaks: Any water pooling around the base of the tank or visible leaks are clear signs of failure.
Performance Issues: A decline in performance, such as water not getting hot enough, taking longer to heat up, low water pressure, or decreased efficiency, suggests the unit is struggling.
Visible Damage: Obvious rust and corrosion on the exterior of the tank can indicate a more serious internal problem.
While these signs often point to replacement, some issues may be fixable. It's best to consult a professional plumber to diagnose the problem before investing in a new unit.
The time it takes to install or replace a water heater depends on the type of heater and the complexity of the job. A professional can typically replace a standard tank-style water heater in one to three hours. However, if the work area is tight, such as a small closet or crawl space, the job could take four to five hours. Replacing an existing tankless unit takes about two to three hours, while upgrading from a tank-style to a tankless water heater is more complex and can take four to six hours. The project will take longer if you are switching fuel sources, such as installing a gas heater which can add about an hour to the timeline, or if the unit needs to be relocated.
You should replace your gas water heater when it’s reached the end of its lifespan, which is a maximum of 12 years in most cases. If your unit is over a decade old and showing signs of inefficiency, leaks, or frequent malfunctions, it may be time to replace your water heater. Research how to best maintain your gas water heater to help extend its lifespan.
A tankless water heater with a flow rate of 10 GPM should replace a conventional 50-gallon water heater. To avoid a surprise cold shower or two and to keep your energy costs in check, it's important to replace a conventional tanked water heater with the equivalent tankless water heater. Your household size and the number of hot-water-using devices you use at once can help you determine the best-size tankless water heater.
While possible, professional assistance is recommended to ensure compliance with local regulations and avoidance of avoidable risks.
The Sumerduck, VA homeowners’ guide to water heater services
From average costs to expert advice, get all the answers you need to get your job done.
Looking to replace or upgrade your water heater? Use this water heater replacement cost guide to see what the work will cost and what factors affect your total.
A water heater flush costs $160 on average but can vary based on the unit size, type, labor, location, and more. Keep reading to learn how much you could pay.
Wondering how much a water heater expansion tank costs? Use this cost guide to get an accurate estimate and learn how to choose the right one for your home.
Who can install a water heater for you? Look to hire a water heater installation pro or a licensed plumber for this job because of the challenges involved.
The average lifespan of water heaters is 6 to 15 years for conventional models and up to 20 for tankless ones, but it can be less if they are not properly maintained.
