Get matched with top boiler installation pros in Rapidan, VA

"Contacted Total Comfort as soon as we realized our unit had stopped blowing cold. Unfortunately it was in the evening and after hours (isn't that always the way). Received a call back from an on-call technician within just a few minutes. I explained what was going on and he was more than willing to jump in is truck and head over but was very straight forward and explained that he could diagnose but there was always a possibility he may not have the parts needed that night. I hadn't considered that and was appreciative of his candor. Thunder storm rolling (thankfully) so I knew the temps were going to drop for the evening and told the tech I'd push the service call until the next day. He asked that I contact the office first thing to get on the schedule. Next morning I received a call from Total Comfort before I could call them and they scheduled a tech to come out between 1pm and 4pm that afternoon. A little before 1pm, the tech "Alex R" called to let us know he was on his way. Yes, that's correct. They set a service window between 1pm and 4pm and they actually showed up at the beginning of the quoted service window not and hour or two after it (which seems more the norm for service contractors). Skipping ahead to the most important part... Alex was awesome. Not just punctual but extremely polite, knowledgeable and efficient. He diagnosed the problem, offered the solution, answered our questions, asked for authorization before proceeding and didn't try to up-sell. That's the support a homeowner expects. Thanks Alex and Total Comfort."

"Billy was prompt and professional. We opted to replace our 13+ year old system. It was installed on time and as promised. We are very happy in our cool home! Will recommend to anyone that asks."

"Unlike another provider whom I did not hire, arrived exactly on time for the site survey. Worksite in Spotslyvania, VA, and I live in Arnold, MD, so about a 2 hr drive for me. Had a firm proposal within 24 hours, install was scheduled that day. On install day, technician arrived exactly on time, following all COVID precautions. Work was completed in slightly less time than he projected. Quality of the work was first rate. Left the house and area surrounding the work - install new heat pump outdoor unit and indoor unit in attic - cleaner than when they started. All three technicians who worked the project were just terrific. Friendly, respectful of the property, very informative. They made sure I understood the improvements they'd made to the ancillary portions of the system (e.g. drain pan and condensate drains from the attic), and worked through the new thermostat details as well. Everyone I'm came in contact with from Advanced Environment Solutions was professional, responsive and were truly interested in making sure I got what I needed. There is one other reason why I would implicitly trust these folks. When the president of the company (John Smith) came out to do the estimate, he carefully explained the various levels of the systems that would match the house. He did NOT try to "upsell" me on a system that was more expensive than the property warranted. He carefully explained the technical benefits of proposed upgrades to the drain systems and the need to install a path from the attic entrance to the interior unit for safety (agreed immediately). I'm a licensed mechanical engineer, and his explanations were complete and accurate. In sum, a highly professional company, exacting standards of technical performance, they listen to their customers and their integrity is unmatched."

"Initially was called to check lack of cooling from system. They responded same day within a couple of hours. A leak was found in the condenser. We were given multiple options, all reasonably priced. Because of the age of the system and changes in the technology, we opted for a complete new system. They got the old system working at no cost so we would be comfortable in the heat before the new system arrived. They arrived as scheduled, removed the old system with no mess, surprisingly as it was an attic unit and had the new system in working in less than 8 hours. Everything was explained on operating the new unit, all aspects of the installation were first rate an the new system is working superbly."

"The Energy Wise team was great. The technicians arrived on time and explained everything very well. They were very respectful of our house and completely the work quickly. The owner Matt came out as well to make sure everything was in working order and even gave some advice that went above and beyond. Very positive experience."

"Perfect! A wire had shorted out due o vibratration of the well pump. They replaced"

"Very well. Prompt courteous service. No surprises. Would definitely hire again!
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"ECR was the first to respond to our septic pump issue. Jeremy was conscientious and worked diligently in bitter 20* weather to get us up and running again. The price quote was a bit of sticker shock but quality parts were installed that have a 3 yr. warranty. I would definitely hire ECR and Jeremy again!"

"Called and was able to schedule a technician to come out to take a look the next day (for no estimate charge). When the technician, Andrew, came out, spent 20 minute to look at the system. Diagnose that the strip heat relay failed and needed to be replaced. I agreed with the quoted price (for both labor and part). Overall I enjoyed the experience. The customer service was professional and friendly and was able to get an appointment the next day. I asked for a 30 minutes heads-up phone call before the technician came and the company was happy to comply. Andrew was punctual, friendly, and professional at the initial and follow up visit to install the part. With the $25 discount for Angie's member, the total cost came out to be $154. For about an hour of labor (travel and on-site) for two visits and the part, the price seems to be fair. I like that the company does not charge for inspecting the problem. Most company only waive the service call if customer decided to use its service. I am very satisfied with the service and will definitely use the company again!"

"very professional service and completed in a timely manner"