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"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference.\n\nF.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

"Contacted Total Comfort as soon as we realized our unit had stopped blowing cold. Unfortunately it was in the evening and after hours (isn't that always the way). Received a call back from an on-call technician within just a few minutes. I explained what was going on and he was more than willing to jump in is truck and head over but was very straight forward and explained that he could diagnose but there was always a possibility he may not have the parts needed that night. I hadn't considered that and was appreciative of his candor. Thunder storm rolling (thankfully) so I knew the temps were going to drop for the evening and told the tech I'd push the service call until the next day. He asked that I contact the office first thing to get on the schedule. Next morning I received a call from Total Comfort before I could call them and they scheduled a tech to come out between 1pm and 4pm that afternoon. A little before 1pm, the tech "Alex R" called to let us know he was on his way. Yes, that's correct. They set a service window between 1pm and 4pm and they actually showed up at the beginning of the quoted service window not and hour or two after it (which seems more the norm for service contractors). Skipping ahead to the most important part... Alex was awesome. Not just punctual but extremely polite, knowledgeable and efficient. He diagnosed the problem, offered the solution, answered our questions, asked for authorization before proceeding and didn't try to up-sell. That's the support a homeowner expects. Thanks Alex and Total Comfort."

"Billy was prompt and professional. We opted to replace our 13+ year old system. It was installed on time and as promised. We are very happy in our cool home! Will recommend to anyone that asks."

"Unlike another provider whom I did not hire, arrived exactly on time for the site survey. Worksite in Spotslyvania, VA, and I live in Arnold, MD, so about a 2 hr drive for me. Had a firm proposal within 24 hours, install was scheduled that day. On install day, technician arrived exactly on time, following all COVID precautions. Work was completed in slightly less time than he projected. Quality of the work was first rate. Left the house and area surrounding the work - install new heat pump outdoor unit and indoor unit in attic - cleaner than when they started. All three technicians who worked the project were just terrific. Friendly, respectful of the property, very informative. They made sure I understood the improvements they'd made to the ancillary portions of the system (e.g. drain pan and condensate drains from the attic), and worked through the new thermostat details as well. Everyone I'm came in contact with from Advanced Environment Solutions was professional, responsive and were truly interested in making sure I got what I needed. There is one other reason why I would implicitly trust these folks. When the president of the company (John Smith) came out to do the estimate, he carefully explained the various levels of the systems that would match the house. He did NOT try to "upsell" me on a system that was more expensive than the property warranted. He carefully explained the technical benefits of proposed upgrades to the drain systems and the need to install a path from the attic entrance to the interior unit for safety (agreed immediately). I'm a licensed mechanical engineer, and his explanations were complete and accurate. In sum, a highly professional company, exacting standards of technical performance, they listen to their customers and their integrity is unmatched."

"Initially was called to check lack of cooling from system. They responded same day within a couple of hours. A leak was found in the condenser. We were given multiple options, all reasonably priced. Because of the age of the system and changes in the technology, we opted for a complete new system. They got the old system working at no cost so we would be comfortable in the heat before the new system arrived. They arrived as scheduled, removed the old system with no mess, surprisingly as it was an attic unit and had the new system in working in less than 8 hours. Everything was explained on operating the new unit, all aspects of the installation were first rate an the new system is working superbly."

"I chose this company because of its great customer service from the first phone call to the final installation and follow-up. They were able to install the next day and it took less than a day to install. They arrived early and finished sooner than expected. Everyone was so friendly, courteous and professional. Their rates were very competitive and I’m extremely happy with the New York Boiler installed. I plan to upgrade my AC with them in about 6 months. I highly recommend Dynamic Heating and Cooling!"

"The Energy Wise team was great. The technicians arrived on time and explained everything very well. They were very respectful of our house and completely the work quickly. The owner Matt came out as well to make sure everything was in working order and even gave some advice that went above and beyond. Very positive experience."

"Anthony and his team were great! They were very responsive and solid in their work ethic and quality of service. The team worked within the guidelines of cleanliness using masks and foot coverings in order to ensure the safety of the customers and the works space. I recommend them for all of your Hvac and general renovation needs."

"They quoted a fair price, arrived well within the time frame they said they would (it was same-day service), and were courteous, professional, and thorough.  I would not hesitate to use them again, or recommend.

**Update from yesterday**  Bit of serendipity--I found my receipt from the previous water heater installation in 1996.  Davis had done that one as well.  They did a great job then, and they did this time as well.  Wish I'd found it to show Sean--he said our place looked familiar."