Get matched with top backsplash installation pros in Matthews, NC

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"I can’t even begin to describe how fast to run from this company. Some of the reviews on Google are from current employees. We hired All About Tile based off of Angi’s list reviews. Antonio came promptly and gave us a very detailed quote for our scope of work on a kitchen renovation. I will start by saying that we hit red flags starting a month into the job. Antonio kept adding more and more things into the job that he didn’t account for. Some things that were visible while he was doing his initial estimate. On multiple occasions, vendors that we had hired told us they didn’t feel comfortable that he knew what he was doing or that he had sub contractors that knew what they were doing. We had multiple conversations with him where we did a temperature gauge and set expectations. 3 months into the job he quit mid job when frustrated. Then called us after and asked to finish the job. He didn’t pull proper permits. Our electric wasn’t remotely up to code and he tried to tell us we owed him an additional $15,000. Do yourself a favor and go elsewhere!"

"Very well and professionally complered"

"They were excellent and so kind. They asked all the right questions up front. It was a great experience."

"It?s a long complicated story & I must first say that I?m sure Tile by Chris probably does great work for most, however, unfortunately I was one of the unlucky ones. We did a shower & bathroom floor remodel 3.5 years ago. His main expert tiler did our bathroom floor & did fantastic. But Chris ended up doing our shower tile due to his main guy catching Covid. Note- I think he was working on a bigger project but that?s just my opinion. Chris told me he hadn?t tiled in awhile long time but he could do it, So Chris did our tile in shower & it turned out horrible. Grout colors didn?t match floor vs wall. Lines were off, everything looked uneven. So when I showed him pictures of the messed up work said he didn?t have time to come back & fix the work & to just keep the last portion I owed him. Well, here we are 3.5 years later & tiles around the shower drain are pulling up & subfloor is drenched. Just caution- do not let the owner Chris do any work. Not good at all. "

"Wise Home Direct did a major interior makeover on my house last fall and not only did they do a fantastic job but I really enjoyed working with them and appreciate their professionalism. Today I had an urgent need for some follow-up repair work and I'm completely impressed with their willingness and ability to rally for me late in the day on a Friday afternoon to mobilize and handle my issues same day. It's been about 9 months since they finished their project and I am completely impressed with this kind of after-project support and look forward to the next project I will do with them."

"Grout removal and replacement around a shower drain. Was completed well and quickly. "

"Where do I even begin. Jordan ruined the whole process of creating our dream home. For starters, Jordan overpromises and never delivers and he is unresponsive. All of our frustrations can circle back to those issues. As a business owner that is a nail in your coffin. He shouldn’t be running his business. So for some specifics - Our project manager is a female and he would never reply to her until my husband followed up with him. He then started responding to her and I who were leading this renovation but always had an excuse and it was never his fault. His contract stated that install would be October 11th, fat chance, we were not even close. I forced his hand to get some things in the week of Christmas bc we had to move in, but still we don't have our master vanities done among other things. I made it clear we were having a Christmas party the Wednesday before and we had to cancel it and uninvite everyone because he didn’t deliver. In the contract, he indicates he is 20-25 weeks out, and “lucky us”, we get to slip in early bc another job cancelled. We are now almost at 27 weeks from when I signed that contract and he still has excuses why things aren’t finished. So enough with over promising and under delivering. Upon install, it was never him, he was off working other jobs and he put two staff members on, he never quality control checked their work. As soon as I gave him the bulk of his money he peaced out. He NEVER comes to our house even after I have repeatedly for a month requested an in person meeting. How do you promise your work and then never show up even after I am pointing out clear errors? Paint colors have been off, stains incorrect. No bumpers on our cabinet drawers have ever been put on. For a very nice house, and the kitchen being a focal area, I am gutted we choose him, because his work dims down everything else. I showed him what I wanted for a hood and for a vanity very clearly with a picture from pintrest. He clearly stated he can 100% do it. Not a chance. We are going to have to get a brass guy separate from him to fix his work because after two tries on making our hood the way we want, he is still soo incredibly far off. Who knows what the vanity will look like because we still don’t have it installed. He keeps blaming the metal people, but never speaks to the fact that he didn’t get the cabinets to said metal people until after Christmas which was after when it was meant to be installed. I am still waiting for him to show up to my house in person. After refusing for weeks, he gave us a date this week and now saying he can’t make that work. Both my husband and I work and have kids and are attempting to be flexible for him to no avail. If I could give him any grace it would be the fact that our world has serious supply chain issues and he wasn’t our only sub to miss the mark. The difference is transparency, communication, willingness to own up to ones mistakes, delays and errors. Supply chain was never his issue, it was overpromising and not communicating. I would NEVER recommend anyone using Cabinets Trim and More. My father was a developer, I have an understanding of how this business works and between my husband an I, we have built and renovated 5 houses and he is the worst subcontractor we have ever used!"

"Excellent speedy professional work. We made a great choice working with this company!"