Get matched with top sunroom and patio pros in Matthews, NC

"Steve is very responsive and easy to work with on each step of project. Any concerns or questions throughout the process he's on point. Cheyenne “the magician “ built our deck with his team. Presto! High quality, solid, beautiful! 🤩"

"Terrible to work with.Took much longer to build than was quoted. Concrete inspection failed twice. As a result the floor is not level and is out of square. Framing inspection failed. To save costs, we said we would stain the wood. We thought all of the wood was provided which we stained. Then more wood was brought in which they installed without first letting us stain it. We had to stain the main beam once it was installed because of their poor communication. Framers removed the attaching house roof & left it uncovered. It rained that night and we had rain in our kitchen and living room. Ceiling & walls had to be redone. Painter they hired was a poor communicator. Never came when he said he would. When he did come, he managed to paint our kitchen curtains and painted shut one of the ceiling kitchen vents. Left his equipment for days in our porch area, kept saying he would be by to pick it up. The only time Fred came by was to pick up payments, never checked the quality of work done by his employees. We could go on, but there was not much good to report about this contractor. Stay away from!"

"Overall, I was very pleased with the end result. There was a lot of patience involved and some micro-management needed, but everything worked out in the end. We signed the contract in Oct 2021 and the material arrived in May 2022 with the job completed in July. Work consisted of removing the existing screen enclosure but leaving the existing roof, adding in 3 sides of windows and two sides of screens, removing an existing door and re-trimming the new opening, running new electrical for outlets and heated floor, drywalling ceiling and back wall, installing sub-floor and tile we provided, insulating ceiling and under floor and encapsulating underneath (2nd floor sunroom) with vinyl bead board and finishing off, installing crown molding, installing a ceiling fan, installing a thermostat for the heated floor. They did not do HVAC work or any painting. None of the sunroom contractors that gave me quotes did this. Here is my list of pros and cons: Pros: - Attentive to customer needs - Bob, the lead guy, listened to me, and did what it took to make me happy - Although not inexpensive by any means, the price included more turnkey items than any of the competitors, which were all more expensive. - Cleaned up the job site each day - trimmed out the windows and ceilings nicely - their drywall and tile guys were very good - the vinyl bead board finishing underneath the second floor sunroom, encapsulating the insulation, looks great Cons: - Had to wait 7 months for the windows to come in but the owner held to his price which was good - Window and trim hardware is not concealed, nor did the windows and trim pieces have pre-drilled holes. Hex nut hardware was face mounted and drilled on-site adding risk that mistakes could be made. The face mounted hardware looks ok, but not what I was expecting. Some was white and some silver, so I had to paint the silver hardware white. - Window quality seems ok, but not especially high quality. Time will tell. - Initial window install was less than optimal (not all at the same level and some crooked) but after a lengthy discussion on my expectations, it was fixed - Todd, the owner, never came out to inspect or monitor the job. Would have liked him to come out at least a couple times. - Their planning was a bit lacking, so they ended up making the job harder than it needed to be with extra steps. With better planning, they could reduce their costs and time for the jobs. -They cleaned everything way too early and the drywall and flooring people just messed it all up again, but it was never all re-cleaned by them. I had to do it. - They connected the heated floor, said it worked, but never fully tested it. It didn’t work so they had to come out and fix it after the job was done. Nothing major and it works great now. -I had to coordinate work between the HVAC company and Express Sunrooms Overall, I would hire them again. My wife and I love the sunroom. With some oversight and coordination on my part, they gave us a great new addition to our home."

"Excellent work. On schedule with good follow up. Gave us good advice on tume and cost for mid project changes we requested. Also completed some upgrades to our main house on time and how we wanted. Some issues with new hvac unit 1 month after completion and JC took care of getting it straightened out quickly. I will use this company for my next project. Zero unpleasant surprises."

"Walt is very good to with. Good communication and attention to detail. Very straightforward and honest. The work was done well, and we are very pleased with the outcome. Highly recommend."

"Mike with New Idea Construction Services did an outstanding job on my kitchen and bathroom remodel, as well as repainting my entire house. From the first consultation, he was professional, responsive, and really took the time to understand my vision. Communication throughout the project was excellent, and I truly appreciated how he listened to what I wanted and brought it to life. The work was completed on schedule, and the results are beautiful—I’m so happy with how my home looks now. I highly recommend Mike and New Idea Construction Services for any remodeling or painting needs!"

"Bill and Billy were very professional and efficient with the projects I had at my home. They built me and 2 car garage and deck off the back of my house. Pricing was very fair and the quality of their work was top notch. They're family owned and operated. I highly recommend them as a general contractor and builder for any home projects."

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Fantastic company. Very professional and experienced. Catallino, was extremely helpful in making a few changes and answered all questions. My new composite deck looks amazing. We are looking forward to several years of outside enjoyment."

"Miguel and his crew did superior work on my deck and carport. I was amazed at their skill and professionalism. They were always on time, easy to work with, and even finished ahead is schedule. I give them a superior rating. If you want a job done right and at a reasonable price, this is the business to call. Great work. Great workers."