Get matched with top countertop repair pros in Durham, NC

"Good communication. Very quick and affordable"

"Our project was to replace a deck with a new larger one and build a roof over it. I was nervous about hiring a contractor but Hugo was recommended by a friend. « Go with Hugo, he did a superb job of carpentry in my house ! ». I am so grateful to her! I did hire Hugo. As for his work, the words “top-notch”, “first-rate” come to mind. He and his crew are outstanding professionals. The whole construction was done with such care and proficiency. My husband and I are delighted with the result. Hugo’s work was not inexpensive but I did not want to end up with a car port ! Considering that we got exactly what we wanted, with the quality of both material and workmanship, we felt it was a fair deal. Also, I appreciated Hugo’s passion for his own work and the advice of an experienced builder. As a bonus, he was completely trustworthy, showing up when he said he would, meeting all date-lines, explaining small delays while waiting for Inspections from our County, etc… and taking care of “everything”, like permits or attending to last minute requests. And then, there is another aspect of the total experience: giving us peace of mind instead of worries.. That, to me, was very valuable."

"Very good job. On time and easy to communicate with."

"Sean at Rapt Homes came to my rescue after I purchased cabinets from Lowe’s and could not find anyone that would set them to the concrete floor and install them. Had I found him earlier I could have saved money by having him build my kitchen island. He did help me return some very expensive corbels to Lowe’s and even after paying them a restocking fee Sean saved me a lot of money by furnishing quality corbels at a much lower price and even found me a better price than Lowe’s on a granite countertop. Sean also re-designed the sloppy Lowe’s island layout to make my kitchen much more user friendly and efficient and dressed the island up with trim and a pullout trash and recycle bin not provided by Lowe’s and all at a better price. I also had him build cabinets for my laundry room and am very happy with the results, giving me much better storage options for laundry detergent and other laundry goods. Sean was professional, easy to work with and his cabinet skills are exceptional. I just wish I had found him sooner."

"Mike responded right away to my request and was available when I was available -- twice! (I accidentally cancelled my first appointment when I was sleepy). He came out and after trying several things, we both agreed that the reason my disposal wasn't working was because it tired out after 18 years. He went an purchased a new one and came back and installed it all within 1 1/2 hours. Very friendly, professional and knowledgeable. I would definitely hire him again."

"Good job very pleased"

"Like we expected,‘professionally and within the budget."

"This was a huge job, and they got out there and HUSTLED. Overall I think they did a terrific job. There were some things I wished they hadn't done, but they were VERY minor, and like I said, it was a HUGE job. The acre lot was ALL WEEDS. Well, pretty much. They did GREAT! I will definitely be hiring them again."

"Great work"

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."