Get matched with top above ground pool installation pros in Lenox, MI

"This was one of the worst experiences in my life!! After After 6 weeks of horrible communication I still have no tub I followed up with a certified hot tub tech who informed me that due to the fact my hot tub is sunken into the floor there is no access to the control box. You CANNOT change out a heater without access to this box. Pool 2 Perfection should have known this. They never should have charged me for parts that are not properly connected to the control box because they will never work. Now I an out $855 and still have a non-functioning hot tub. He does not know what he is doing and should have never agreed to service the Hot Tub. Now he will not even respond to me. I offered to pay the service call and he can come and get his part that is of no use to me."

"Excellent! Easy to work with, excellent quality work."

"They ordered the wrong size liner twice, it has several areas of wrinkles other areas of pulling but they called it good. They cannot personally service the product they installed, the salt dispenser malfunctioned and they said call someone else. The job was incomplete, imprecise, and nothing but a problem. I would avoid this company and I have never written a negative review in my life."

"This company does not have a solid understanding of the Generac generators they install. I had the owner out last week to repair ours that is less than 3 years old. He left saying all was good, and on the following Saturday it failed to start for it’s weekly exercise run just as it had before he “repaired” it. Same exact error code. Ask him about Generac’s MobileLink app and he doesn’t have a clue. When I told him it failed again he said that maybe his battery tester was bad and that batteries are not included under the warranty. He said I should buy a new battery. I did, for $190, and it did not solve the problem. When I asked about their covering the cost of the battery, he asked “why should I?”. Steer clear!"

"as advertised"

"Our spa pump was leaking, Michael came to our home, took the leaking pump with him because it had an old style impeller. He returned a few days later with a newly rebuilt spa pump, installed it and he ensured that we had no leaks. We were very pleased with his service and it was considerably cheaper than a new pump."

"I provided a detailed review on Yelp before I found that I could post a review on the company website. 2nd time using the company and the owner Jim came out both times. In each instance, he found a solution to the problems that could have led to unneeded additional work and cost if he was not honest and professional. The first time was about 10 years ago when he came out and determined all that was needed was some Freon (it's an old unit). Added the Freon, checked out everything else, and only charged a nominal service fee plus the cost of the Freon (when it was about 1/3rd the cost of today). This time the fan motor failed and he gave instructions over the phone for me to test in order to determine what the problem was and how to keep the condensor cooled down so it would still blow cold air (the house was up to 89degrees while it was 94-96 outside. He calculated the cost for the repairs, but I opted instead to go with a new 5-ton unit to replace the 33-year old 4-ton unit I had. He stopped out, measured everything, came up with a full turn-key quote for replacing the coils, the unit, moving the electrical box to put it back to code, new hoses, pad, re-routing the plumbing on the pump used to carry the condensation away from the furnace, fabrication work on the furnace where the new coils would go. That number never changed. No new "discoveries" of additional unforeseen costs. Cleaned everything up afterward. Came out exactly at 8 am with his intern/apprentice and was done and out the driveway exactly at 1:30pm. The work done on the furnace to replace paneling to fit the new coils in looks like it came with the furnace. All clean looking and fits perfectly with the furnace and blower that sits right below it. Would use this company over and over and will recommend him to anyone looking for HVAC or electrical work. I think he has cut back on doing AC units and furnaces - just because of the physical labor involved with moving the units around, fabrication work, hauling units up and down stairs, etc. But, if you want it done right the first time - then this is who you should try to book for the job. You get the story straight from the beginning of what the problem is, what it will take to do the job right, how long until he can get it booked, and a quote that will be right on point and each component of the cost required. I suppose there are times when he runs into surprises when he gets into a job and finds a problem that was hidden behind panels, walls, or duct work - but I never had that issue."

"They did a great job with the design."

"Shawn was great! He explains everything well and makes great recommendations. He works hard to minimize costs. I've used Spa Services several times and they always have great customer service."