Best flooring contractors near Darnestown, MD

"The flooring installation was great. The selection looks good and was done as discussed during consultation. My tenants are thrilled with the new flooring."

"The owner of Kustom Floors, LLC Rudy is a wonderful and pleasant person. I found Kustom Floor, LLC through Angi's. Rudy was willing to help me finish the kitchen floor that I started. He and his team are kind, respectful, and very efficient. I am well pleased with the finished work. Also, the team left my kitchen floor nice and clean after the job was complete. I recommend Kustom Floors, LLC, you will be very happy with the work they did. I love entering my kitchen, I am so please with the professional job I received. Thank you, Rudy and Team! I will remember Kustom Floors, LLC for my next floor job."

"Excellent work. Many of my friends liked the wood floor. I will definetly recommend to anyone."

"Without a doubt the best contractor I've hired to make upgrades to my house. Sebastian is an absolute professional and very knowledgeable about all aspects of flooring. My friends and family members have hired Total Flooring Solutions for their projects and they were extremely happy as well."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Brian from Torres flooring reached out to me immediately after I submitted my request, and quickly gave me a quote and did the repair that day! We had a small section of our vinyl floor cut out by our previous owners to install a wooden railing. We removed the railing and needed the flooring patched with some of the flooring we had stored away. I contacted so many floor companies who said the job was 'too risky' and declined the job, or told us we needed to replace the entire floor (for like $5k). Brian was super friendly and said he could do the job no problem, understood what we needed done, and did a great job! We were seriously getting desperate and didn't know if we were ever going to get our floor fixed. HUGE thank you to Brian for the expertly rescuing our floor!"

"Excellent. Installed new flooring to match existing and multiple patches."

"Great work! Our floors were ruined by the previous owners of the home and we were able to get it to the exact shade and look we imagined. I think the prices for the labor was very fair but there did seem like there were some surprise costs. Over all I would definitely recommend because our floors look amazing."

"Tom and Mike did a beautiful job on our floors. They were fast, thorough, cleaned up every day, let us know what to expect at every step of the process, and even came back to help us move furniture. The floors look beautiful. I am very, very happy with their work and recommend them highly"

"Quick installation, good looking floor!"