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"Had a new HVAC unit installed. Mike was great to work with. Price was fair and the work was done faster than what was quoted. Highly recommend."

"Really fast and professional service when our HVAC broke in the peak of summer. Had it up and running in almost no time. My advice to first time homeowners like me in these cases is to always make sure you know what repairs and actions are being done. It'll help in regards to money."

"DUCTZ did an exceptional job cleaning the ventilation ductwork in my townhouse that I just moved out of and am now renting to others. Scott Jasion came out to my house for a free onsite estimate. He is very knowledgeable about the business, explaining in detail the work that would be performed by his team from start to finish, answering all my questions along the way. He also provided before and after pictures so you could see the thoroughness of the cleaning. I would definitely recommend Scott and his team to others and will definitely use them for the home I just moved into."

"The process was easy and the service top notch from the estimate with the sales rep to scheduling and the install. Ill recommend them to anyone who needs heating and air services."

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The man I had my previous HVAC service contract with passed away in January and, before he died, he sold his service contracts to GAC.  I learned of this in two letters I received just about the time my spring service was due, one letter from the old company, explaining the death and sale, along with a letter from GAC welcoming me.  Since they had my money I figured I?d give them a try.  I called GAC on a Monday and scheduled my spring maintenance for Thursday.  On Tuesday my A/C made a horrendous noise and I shut it off.  Called GAC to ask if we could move the visit up to Wednesday and they said ?sure?.  Tech arrived on time on Wednesday, explained that my 19 year old system might not have too many years left.  I could spend $1,000 to replace the fan motor and cross my fingers that the condenser didn't go next, or invest in a new Furnace and A/C.  He patiently answered all my questions, we went over the pros and cons, and he didn?t talk down to me (which frequently happens as I am an older woman), under the circumstances it was a wonderful experience.  While he worked up the estimate for a new system in the van I did a computer search of the company and how much a new HVAC system should cost.  I figured I could spend weeks shopping around, but I had travel scheduled for much of April and really didn?t have time for that.  I lucked out, there were several rebates available in April from Washington Gas, PEPCO and Bryant, all of which the tech explained.  I was given two proposals with two different models, I accepted GAC?s proposal on the spot and they had their Quality Assurance man in my house on Thursday taking measurements and answering my questions (he also arrived right on time).  A new Furnace and Air Conditioner were installed on Monday, the furnace passed inspection yesterday, and everything is working well.  The new system is so much quieter than my old system and it appears to be very efficient.  Everyone I worked with at GAC was wonderful, very nice, professional, answered all my questions.  The three man team who installed the system was so upbeat for a Monday morning, I was amazed.  They arrived on time and went right to work like a well oiled machine.  One started outside on the Air Conditioner while the other began tearing out the furnace, the third was floating, helping each of the others, while unloading the trucks.  They had to work in a very tight closet like space but I never heard any grumbling.  They sang along with their music, truly seemed to like each other and they answered my questions as they worked.  They didn?t seem to be bothered by the fact that I checked in on them often.  A very different experience than the one I had 19 years ago when the old system was installed!  They warned me that, because of the area was tight, it could take up to 6 hours to complete, which it did.  They started a little after 8:00 and were done by 4:00. They left the area spotless and took their time walking me through the operation of the new thermostat, how to send in for the rebates and how to call for the county inspection.  All in all, I am happy I stayed with GAC Services and would highly recommend them.

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"Saved me $$! BGE home checked my furnace and said I needed to replace lots of stuff. Doug came out and identified the real problem and saved me hundreds of dollars. Definitely would recommend this company."

"One of my AC compressors was not starting correctly every time. If it did start, it would run fine, but on hot days, when it would cycle frequently, (i.e. cool to target temp, stop, temp would heat up, thermostat would send signal to restart, and eventually the compressor would not restart). I don't remember the exact explanation, but I think there's a small fan linked to the capacitor. The fan provides some cooling to the capacitor which is stressed at startup time. Eventually the capacitor burned out because it wasn't getting its appropriate fan/cooling. First, this is a pretty specific problem. I'm fairly technical myself, and my father can fix anything. We had isolated the issue to the capacitor, but could figure out why it had failed. This is a large home and the large capacitor, so it really was a job for a professional -- capacitors offer plenty of opportunities to electrocute yourself pretty severely if your a "do-it-yourselfer." The No-Frost tech diagnosed the problem within a few minutes and explained it in detail. I called my old man to see what he thought, and confirmed that would definitely explain the problem. Second, the appropriate replacement part was an all-in-one capacitor/fan combo part specifically made by the vendor. Because my unit was a larger-than-typical unit AND these guys rushed out pretty much same day (or next morning -- I think it was a Friday going into a 95 degree weekend). The tech didn't have that exact part on his truck. He gave me two options, he had the same size capacitor and fan unit separately, so he could merge those together and get the unit functioning right then and there, or he could order the part and come back some time the following week -- he called the warehouse and they didn't have it in stock (my compressor is large and 10-years old). Given the weather, and everything else, I had him build the setup I needed, took him about 20 minutes to link the fan and capacitor together and the AC unit was humming along again shortly thereafter. I loved that he took the time to explain the problem in detail. He could tell i was "tinkerer," yet he was very politely patient with my ignorance (I had no idea the capacitor required its own cooling). I loved that he gave me the choice on waiting for the vendor's "officially sanctioned" part or just getting the unit working, and that he took the time to explain why this wasn't a risky workaround. I gave him a nice tip and emailed my neighborhood HOA email group the contact details as a reliable, trustworthy and well-priced service provider who will always go the extra mile for the customer. These guys fixed my furnace a year earlier when I nearly burned my house down by not paying attention to my intake... Would and have definitely recommend these folks for any HVAC needs."

"Carroll Mechanical delivered a 10/10 experience, from start to finish. From the first call, the Carroll Mechanical team demonstrated that they were knowledgable, ethical, and customer-first. First, they offered to help me troubleshoot, and they gave me some great tips that allowed me to try and fix the problem myself before they made a service call. As a not-so-handy guy, I realized that I needed the pros, so I requested on-site help. They immediately offered to come over on the day and time most convenient for me, and they spent time with me walking through the pros/cons of different HVAC options. Ultimately, the team explained the pros/cons of different remediation options, offered me an extremely competitive quote, and was transparent all along the way. I moved forward with a system replacement, which they were able to accommodate the same week(!!). The Carroll Mechanical team was timely, detail-oriented, and respectful of my home, and the HVAC system was installed as expected."

"If you’re looking for a skilled, trustworthy HVAC technician who goes above and beyond, Yossi is the one to call. I highly recommend him and would absolutely use his services again."

"HVAC replacement was reasonable and installation was timely"