Get matched with top heating and air conditioning pros in Whitelaw, WI

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"From working with Mike to the having the install, the process was beyond my expectations. Met the salesperson Mike at the GB home and lifestyle show. Bay Area services was the only vendor that had and would talk price at the show. Within 3 weeks of the initial meeting we had our new AC at the best price. And we shopped around a lot. Mike never tried to sell us something we didn't need and was great to work with. The tech that installed the unit did a great job and didn't leave a mess. Haven't had a chance to really use the unit yet since it's still heating season but was assured once the cooling season starts if there is any issues that they would take care of it. Will probably switch to them for all of our hearing and cooling needs."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Neumann Plumbing & Heating, their company, staff, and the installation team did excellent work in providing us with a new Rheem A/C and furnace. We felt very comfortable discussing all of our options with them while making our decision. Their installation team did a fantastic job and left our basement as clean or cleaner than when they started. And best of all, with all the hot weather we have had this 2025 summer, the system has worked perfectly and kept our home very comfortable. Thanks to all the staff and installers for their efforts and service. We look forward to working with Neumann Plbg. and Htg. again in the future for our home care needs. KW"

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Terrible. $3500 Unit broke after 2 summers. Company gave us paperwork that stated 5 years parts & 5 years service warranty. They also wrote it in sticker on unit. They refused to honor their own writing. They were incredibly unprofessional and untrustworthy. Charged me $175 to come out and look at unit and not be able to diagnose the problem. After that appointment they showed up on my doorstep un announced. No problem selling faulty equipment and they have no remorse."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"